Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

With a background in tourism business management and additional training in finance, I bring strong analytical, communication, and organizational skills to every task. My experience spans administrative coordination, lead management, travel planning, and customer engagement.

In my current role as Lead Sorting Specialist at iSpotHomes LLC, I manage over 300 emails per week and have played a critical role in securing 20+ new contracts by streamlining communication and enhancing lead categorization. Previously, while supervising emissions at Yulio Travel Agency, I led key improvements in departmental operations, coordinated supplier negotiations, and conducted audits involving over 100 clients biweekly.

My ability to prioritize, solve problems, and deliver under pressure has allowed me to support departmental leads with precision and reliability. I take pride in being proactive, adaptable, and focused on delivering results that improve operations and executive support.

Please check my Portfolio on Vimeo (this video is a sample of my skills).

Social Media & Video Marketing Strategist from Lima-Peru with over 5 years of experience driving brand growth through high-impact content for digital platforms. Expert in crafting strategies to optimize KPIs across all stages of the conversion funnel, fine-tuning each piece to align with social media trends and algorithms.

Creative Video Producer & Editor with advanced proficiency in Adobe Premiere, Photoshop, Illustrator, After Effects, DaVinci Resolve, CapCut and OBS Studio y Streamlabs. Skilled in video editing, visual effects, audio editing, color grading, and storytelling. Specialized in editing both horizontal and vertical formats for social media (organic content, commercials, music videos, reels, ads, etc.). Passionate about transforming ideas into visually compelling content that resonates with audiences and amplifies brand growth.

Highly organized administrative and customer support professional with hands-on experience in the hospitality and language services sectors, managing bilingual (English-Spanish) client communication, scheduling and reservations, accurate record-keeping, and day-to-day operational support in both remote and on-site environments. With a strong background in written communication and documentation through professional freelance translation work, experienced in following SOPs, managing multiple tasks and deadlines, and maintaining clear, consistent communication with clients and internal stakeholders. Proficient in Google Workspace, Microsoft Office, Notion.

Sales Project Manager with 2 years of experience in project management, 3 years of experience in closing, lead generation, soft sales, business development, marketing, Meta Ads management, Sengrid and Netsuite. (B2B, B2C)

4 years of experience in Logistics, customer service and healthcare services (billing and customer service field).

I'm Thomas, a 23-year-old from Colombia with nearly four years of experience in consumer service, primarily in technology. Currently, I work with 5CA, handling tech-related tasks including emails and calls. I'm also a history student and have a passion for studying Japanese, which is fueled by my love for anime. Additionally, I have a certification in AI and enjoy working with databases and programming. I look forward to connecting with you all and sharing more about my experiences.

I’m a reliable and organized Virtual Assistant with 3 years of experience supporting U.S.-based clients in administrative, back-office, and coordination tasks. My background includes document verification, data accuracy checks, customer support, quality review, candidate coordination, and HR-related administrative support, which strengthened my organization, attention to detail, and confidentiality handling.

I’m a native Spanish speaker with an intermediate level of English for professional communication. I’m punctual, detail-oriented, and proactive, and I enjoy helping clients stay organized and keep their operations running smoothly.

Versatil in both languages, English and Spanish, and I consider myself as a very proactive and problem-solving person.

I got a degree in Business Administration, which has allowed me to gain in-depth knowledge in administrative and executive areas.

I have 7 years of experience as a virtual assistant. Throughout my career, I have worked in various roles within the administrative area, allowing me to develop strong skills in office management, project coordination, and schedule management. My experience also includes customer service, which has taught me to handle hard situations professionally and efficiently.

In my previous jobs, I have been responsible for:

1. Administrative Management: Organizing and overseeing daily office operations, ensuring everything runs smoothly.

2. Executive Support: Assisting executives with managing their schedules, preparing meetings, and coordinating events.

3. Project Management: Coordinating and supervising special projects, ensuring deadlines and objectives are met.

4. Customer Service: Providing excellent customer service, resolving issues effectively. Follow-up- getting additional info from the existing clients, data entry, Back office like following up for Missed payments, pending signature, requotes.

Operations Leader with 7+ years of experience managing high-volume Customer Experience and Technical Support operations. Proven track record leading large-scale teams (150–400+ FTEs) across multiple lines of business. Strong expertise in KPI management, P&L ownership, workforce optimization, process improvement, client management, and data-driven decision making.

Organized and detail-oriented professional with experience in graphic design, digital content creation, and administrative coordination. Skilled in visual communication, social media content development, and client communication through digital platforms. Experienced in managing projects and workflows using tools such as Google Workspace, Microsoft Office, Trello, Canva, and Adobe Creative Suite.

I am a Strategic CX Consultant specializing in the design and implementation of quality assurance frameworks within the business process outsourcing sector. By leveraging analytical thinking and data-driven insights, I optimize business processes and mentor teams to meet rigorous standards. My approach is informed by a deep interest in information sharing and behavioral trends, allowing me to bridge the gap between technical performance data and effective stakeholder communication.

I am a qualified lawyer from Ecuador with a strong academic background and an international outlook. I am currently pursuing a Master’s degree in Law and Ethics of Artificial Intelligence, which has strengthened my analytical skills, critical thinking, and understanding of emerging legal and ethical challenges in digital environments. I have experience working in dynamic, high-responsibility settings through international programs such as Work and Travel in the United States, where I worked with companies like Wilderness Resort and Walmart. These roles allowed me to develop strong organizational skills, adaptability, customer-focused communication, and the ability to work efficiently under pressure in multicultural environments. I am fluent in English (C1 level) and Spanish (native), with excellent written and verbal communication skills. I am highly organized, detail-oriented, and goal-driven, with experience handling administrative tasks, documentation, customer support, and coordination. I am seeking a remote opportunity where I can contribute my legal background, professional discipline, and international experience while continuing to grow in a stable, long-term role within a global team.

Detail-oriented administrative professional with experience supporting executives and cross-functional teams in fast-paced remote environments. Specializes in scheduling, documentation, vendor coordination, and accounts payable, ensuring organizational efficiency and accuracy.

I'm an engineering professional with an extensive Business Development, Customer Service and Virtual Assistant background. My technical experience and proven charisma for client interaction let me for a thriving freelance career, earning a top-rated reputation by delivering excellent results, in addition to being an organized and responsible person. My Spanish-English bilingual skills allow me to fit perfectly in an international business scenario for 8+ years.

I’m Miguel Daniel Sotomayor Ayuque, a graduate in Audiovisual Communication and Interactive Media from the Peruvian University of Applied Sciences. I hold a master’s degree in Audiovisual Script Creation from the International University of La Rioja and a diploma in Leadership from Marconi International University.

With over five years of professional experience, I’ve worked across various areas of audiovisual production, including recording, editing, cinematography and storytelling. I’ve collaborated with companies such as the marketing agency La Naranja Media LATAM, leading the audiovisual department for major brands like Fundación Telefónica, Samsonite, and Honda. Additionally, I’ve served as an audiovisual producer for educational institutions such as UCAL, Toulouse Lautrec, CERTUS, Norbert Wiener University and Continental Florida University  where I created audiovisual content for social media, event promotion, student testimonials, and institutional videos.

Currently, I am working at TubeScience, a U.S.-based marketing agency, as a Creative Video Editor, where I create a wide variety of video content for international brands such as HelloFresh, Hims & Hers, Noom and GoodChop.

I consider myself a passionate, detail-oriented, and empathetic professional, committed to my work, with a strong ability to adapt and learn quickly. I’m confident that my experience and skills can add value to your team.