Profesional administrativo con mas de 20 años de experiencia, especializado en la coordinación y optimización de procesos tanto presenciales como remotos, concentrándome en transformar negocios en empresas rentables y sólidas. En atención al cliente, destaco por generar confianza, comprender necesidades y asesorar eficazmente en entornos B2B y B2C. Manejo herramientas como CRM, Slack, correo electrónico y WhatsApp para gestión de leads y contacto estratégico. Busco aportar liderazgo, empatía y resultados medibles en entornos dinámicos

A versatile bilingual agent with over three years of experience in customer service and over two years in administrative and executive roles, I'm a quick learner, a challenge lover, and always motivated to learn and do my best to complete any task or challenge that comes my way.

Bilingual Customer Experience professional with over 6 years of experience supporting U.S. customers across retail, fintech, healthcare, logistics, and hospitality, including Airbnb. Proven ability to handle high-volume and complex cases through chat, email, and phone while maintaining strong CSAT and QA results. Known for empathy, tone control, and clear documentation in policy-driven and sensitive environments. Experienced in remote work, cross-team collaboration, escalation management, and SLA-focused workflows. Comfortable using CRM and ticketing tools such as Zendesk, Salesforce, and HubSpot, as well as modern collaboration platforms. Brings a human-centered approach to customer support, combining reliability, adaptability, and process awareness to protect both customer experience and internal efficiency.

Proactive and results-driven Sales and Virtual Assistant professional with experience in sales, customer service, cold calling, and appointment setting. Strong background in calendar management, email handling, lead follow-up, and Google Workspace file organization.

Sales Closer & Business Development Expert | Proven Success in Revenue Growth & Client Relationship Management

As a seasoned Sales and Business Development professional, I have a proven track record of driving revenue growth, exceeding sales targets, and fostering strong, lasting relationships with clients. I specialize in developing data-driven sales strategies, identifying high-value leads, and closing complex deals. With years of experience in business development and client-facing roles, I am committed to helping businesses grow and thrive in competitive markets.

Key Skills & Areas of Expertise:

✅ Sales Strategy Development – Crafting customized strategies to maximize revenue

✅ Lead Generation & Qualification – Identifying high-potential opportunities for growth

✅ Complex Deal Negotiation – Mastering the art of closing high-value deals

✅ Client Relationship Management – Building and maintaining long-term partnerships

✅ Sales Team Leadership – Leading, mentoring, and motivating high-performing teams

I am a self-driven, results-oriented professional with a passion for continuous improvement and achieving measurable success. If you’re looking for someone who can enhance business development and sales performance, I’m ready to help you achieve your goals.

Detail-oriented virtual and administrative assistant with 6+ years of experience focusing on claims management, properties, customer service, and personnel recruitment. Demonstrated success in processing and settling claims, enhancing client satisfaction, and streamlining administrative processes. Highly skilled in communication, negotiation, and organizational tools, excelling in dynamic and remote work environments. Able to adapt to almost any environment.

Remote Executive Assistant | Bookkeeper | Project Manager with 5+ years of experience supporting CEOs and cross-functional teams across real estate, construction, and SME environments. Skilled in project coordination, bookkeeping, and operations management, ensuring seamless workflows from planning to execution. Proficient in QuickBooks, SAP, Google Workspace, Jira, and CRM systems. Trilingual (Spanish, English, Portuguese), detail-oriented, proactive, and committed to driving efficiency, financial accuracy, and continuous improvement in remote settings.

Experienced in customer service with a focus on payment processes, billing, and financial support. Skilled in managing payment platforms, CRM tools, and providing empathetic, reliable customer care.

International Business graduate with experience in HR and recruitment, quality assurance, and fraud analysis within international environments. Skilled in end-to-end recruiting, compliance auditing, and process improvement, with strong attention to detail and adaptability. Proven ability to support organizational goals through accurate execution and clear reporting.

Graphic designer with a focus on visual communication, marketing, and digital media. Experienced in co-creating projects across various industries, including presentation design, visual identity, and content creation for social media and advertising platforms.

I am a highly experienced Virtual Agent with over 11 years of proven success in sales, appointment setting, closing deals, CRM management, customer service, and technical support. Much of that experience has been in remote positions, where I’ve consistently delivered outstanding results, earning a reputation as a high performer, a trustworthy team member, and someone who gets the job done.

Beyond my professional background, my personal life deeply reinforces my work ethic. I live a disciplined, sober lifestyle—no drugs, no alcohol— I’m a dedicated person who lives with purpose. I maintain a highly active lifestyle centered around sports, the gym, quality time with family, faith in God, and daily meditation. These values keep me grounded, focused, and energized. I believe that who we are outside of work shapes how we perform inside of it, and this alignment makes me a valuable asset to any team.

Soy un Productor de Multimedia con experiencia en la creación de contenido visual e interactivo que cautiva y comunica eficazmente. Me destaco por mis habilidades en diseño gráfico e ilustración.

Project Manager with over 4 years of experience in leading software delivery and digital product initiatives, proficient in Agile methodologies including Scrum and Kanban. Skilled in managing cross-functional and remote teams, system migrations, and ensuring high-quality project delivery.

I'm a bilingual (Spanish and English) customer service agent and quality analyst with extensive experience (3+ years) in the BPO industry within a Fintech campaign and e-learning services. Passionate about enforcing quality standards with a basic knowledge in quality tools and KPIs. As well as an unwavering phone confidence, great organizational skills, customer-centric attitude, and keen eye for detail, with a basic knowledge of Excel and Google Workspace.

Extremely skilled and convincing internal sales agent, cold caller and appoinment setter. Retired army forces sergeant first class. Bachelor in foreign languages teaching and translation ( English, French Spanish) Master DILFLES. ( education and management) Certified translator. 4 years experience as remote sales agent for real state, automotive and home improvement’s companies.