Energetic and client-focused professional with 7+ years of customer service and sales experience, skilled in appointment setting, client onboarding, and customer success. Known for excellent communication, adaptability, and commitment to business success.

Multilingual professional with expertise in customer service, legal documentation handling, and interpretation. Proven skills in communication, organization, and confidentiality, aiming to contribute effectively in a collaborative environment.

As a multilingual professional, Fiorella combines a background in education with skills in communication, planning, and organizational abilities to provide virtual assistance services or other job positions in which her abilities could be valuable. She is recognized for structured task management, rapid response times, problem-solving, adaptability, and efficient time management.

I'm Carlos, a professional passionate about digital marketing with a comprehensive approach encompassing design and copywriting.

With nearly a decade of experience dedicated to the dynamic world of social media and digital strategy, I've cultivated in-depth knowledge on how to connect brands with audiences and generate meaningful engagement. I apply all this experience and creativity to offer high-value professional services to businesses and entrepreneurs looking to optimize their online presence and achieve better tangible results.

My specialized services include:

• Content Creation: Developing strategic materials that capture attention and effectively communicate your message.

• Graphic Design: Creating attractive visual elements aligned with your brand identity.

• Video Editing: Transforming audiovisual material into dynamic and captivating pieces for various platforms.

• Advertising Management (Ads Management): Designing and implementing optimized digital advertising campaigns to maximize your investment and reach.

I am committed to helping businesses translate their vision into a powerful and profitable online presence.

Connect with me if you're seeking a strategic ally to boost your results in the digital environment.

You can learn more about me in my portfolio https://carlostrscorp.wixsite.com/portfolio

My Name is Wilmary Rosales, I´m from Venezuela.

I have international work experience, including with for a legal company based in Israel, where I was responsible for connecting lawyers with virtual assistants from around the world. This role strengthened my ability to manage communications across different cultures and time zones while ensuring smooth and professional coordination, I also managed interviews in both languages English and Espanish. I´m highly efficent with a high sense of responsability.

Maycol Cabrera
VIRTUAL Appointment Setter | Lead Manager | Acquisitions Manager

About Me
Dedicated, hardworking, and reliable professional with a proven track record in appointment setting, lead management, and real estate acquisitions. Highly skilled in generating sales through cold calling, inbound and outbound customer service, and building strong client relationships. Quick learner with excellent communication skills and a professional, friendly demeanor. I excel at understanding customer needs, negotiating offers, and providing solutions efficiently.

Core Skills

• Appointment Setting & Lead Management

• Real Estate Acquisitions & Negotiation

• Cold Calling & Telemarketing

• Inbound & Outbound Customer Service (Phone, SMS, Email)

• Handling Complaints & Customer Objections

• Sales & Meeting Quotas

• CRM Software & Telephone Systems Proficiency

• Team Collaboration & Training

• Problem-Solving & Patience

• Professional Presentation & Communication Skills

• Strong Hardwired Internet Connection & Dedicated Home Office

Professional Experience

Virtual Appointment Setter / Customer Support Representative
Boost Home Buyers – Knoxville, TN | Nov 2016 – Present

• Conducted outbound calls to homeowners to generate interest in selling properties.

• Managed inbound calls, SMS, and email inquiries with prompt, professional responses.

• Gathered property information, presented solutions, and persuaded clients to sell.

• Negotiated offers and provided guidance throughout the acquisition process.

• Maintained detailed records of calls, leads, and transactions in CRM systems.

• Assisted in lead management, tracking potential clients, and prioritizing follow-ups.

Appointment Setter & Acquisitions Manager
American Home Buyers / AHB Partners – Remote | 2023 – Present

• Scheduled and managed virtual appointments with potential property sellers.

• Evaluated property data, made offers, and negotiated terms with sellers.

• Coordinated acquisition processes and ensured smooth closings.

• Provided strategic insights on market conditions and investment opportunities.

• Built and maintained relationships with clients to maximize business opportunities.

Additional Experience

• ERC (Employee Retention Credit) assistance and client support.

• Experience running property valuations, repair cost estimations, and comps.

• Skilled in explaining complex real estate processes in simple terms to clients.

Education
High School or Equivalent

Contact
La Paz, Bolivia
Phone: +591-65697033
Email: maycolmilton13@gmail.com

Bilingual educator with strong adaptability and a solid background in systems analysis, cybersecurity, and programming. Proven success in managing technical departments, advising students, and resolving complex IT issues for users in the U.S. Proficient in customer service, remote problem resolution, and full-stack web development with modern technologies such as React,

Node.js, and PostgreSQL. Passionate about making technology accessible, enhancing user satisfaction, and contributing to innovative digital solutions. Actively

seeking remote opportunities to leverage my technical experience and communication skills in dynamic support

or junior development roles.

I am a qualified and professional web developer with over eight years of experience in web development. Strong creative and analytical skills. Team player with an eye for detail. Backed with five plus years of experience as an IT Support Specialist, CompTIA A+, O365 Specialist, Sophos certified, HIPAA compliant, Threatlocker Specialist

To whom it may concern,

My name is Uriel Lander and I am 36 years old.

I have a Bachelor's Degree in Systems and Management and currently have 9 years of professional experience.

My experience is based on consulting and management of business process improvement through IT.

I have worked for 7 years at EY participating and leading teams for IT Audit (including SOX), Data Analysis, and Robotic Process Automation (RPA) projects.

For the last 2 years I have been part of a regional insurance company called Seguros Sura. This last experience, as IT Coordinator, gave me greater and better tools to understand the business and its needs. I have worked and been the link between users and developers. This work has been essential to achieve improvements, both at an operational level (automation of collections or policy issuance) and at the customer level (CRM migration).

Throughout these years, I consider that I have gained experience in leadership, teamwork and multitasking management.

My professional career has also allowed me to become a point of trust and reference for both the business and clients. I have always tried to be organized, follow up on projects (daily calls, executive presentations) and ensure good communication with clients.

I would like to see new horizons, have the opportunity to work with foreign companies or organizations, where I can not only learn but also share my experience.

It will be a pleasure to meet you and your organization in case you want to contact me.

Uriel

Professional in Marketing Engineering with experience in Trade Marketing, brand activation strategies, consumer behavior analysis, development of commercial strategies, and leadership of multidisciplinary teams to meet commercial objectives.

Virtual Assistant Data Entry Collections Interpretation Sales

8 years of experience with customer service, lead generation, cold calling, sales, treasury & collections, data analytics, data entry, schedule assistance, medical interpretation (English to Spanish/Spanish to English), debt settlement and CRM management. I'm here to make your business excel, increase your sales & improve productivity.

I’m a bilingual professional with over five years of experience in sales, customer service, and lead generation. I’ve worked with international clients across different industries, helping businesses connect with qualified prospects and build meaningful relationships.

I’m passionate about communication, organization, and creating positive experiences for clients. I enjoy challenges, adapt quickly to new tools and processes, and stay motivated even in fast-paced or high-volume environments.

I’m now looking to continue growing in the areas of business development, customer relations, and sales, where I can bring my energy, professionalism, and results-driven mindset to a dynamic team.

I am an energetic and bilingual Sales & Client Operations professional with a strong record of driving operational excellence, client satisfaction, and KPI achievement across technology, logistics, and professional services. In my current role at CareerPioneer, I streamlined outreach campaigns that boosted engagement metrics, upheld 100% SLA compliance, and rapidly built trust with a full client portfolio within just two weeks. My experience managing CRM platforms such as HubSpot and Apollo, optimizing revenue systems, and coordinating seamless order fulfillment positions me to deliver both operational efficiency and outstanding client experiences. I am excited to bring my passion for problem-solving, process improvement, and collaborative service to your team.

Multilingual professional with over 5 years of experience in customer-focused roles, including essay reviewing and direct sales. Skilled in chat and phone support, empathy and problem-solving. Adept at providing tailored solutions to enhance customer satisfaction and loyalty. Passionate about delivering high-quality service and ensuring every client feels heard and valued. Skilled at balancing company standards with individual client needs. Skilled in data analysis, marketing automation tools and CRM platforms. Passionate about staying ahead of industry trends to deliver impactful, results-driven solutions in competitive e-commerce environments.

I’m a detail-oriented professional with experience in real estate research, lead generation, and financial analysis. I’m passionate about working in roles that involve organization, problem-solving, and proactive decision-making. My skills include market research, running comparative analyses, and managing multiple tasks efficiently. I’m always eager to learn and grow in areas like project coordination and financial strategy. Outside of work, I enjoy exploring new hobbies and challenges, and I’m currently learning more about real estate investment opportunities. Fun fact: I love trying out new smoothie recipes in my free time!