Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

I'm a bilingual with excellent communications skills, fluent in english and spanish great analytical skills and a keen eye for detail a professional with the abilities and excellent interpersonal skills. Offering services in both, engliish and spanish

Community manager with 5 years of experience, worked with different clients around the world. I’m also a content creator, have knowledge with social media strategy, Facebook ads, and organic viral content

Dynamic and detail-oriented operations manager with expertise in shipping and handling and comprehensive sales experience. Known for delivering top-notch strategic solutions and fostering business growth through effective collaboration and ownership mentality.

Im from Caracas, Venezuela with experience working remotely in sales and also creating content using AI tools, bilingual and also have experience dealing with costumers from Latin America and United States. Im always trying to learn new things, improving my skills and helping to any other departmet in a company

https://www.linkedin.com/in/pedro-berrotaran-2a8236263/

http://github.com/pedroberro

Hello, my name is Pedro Berrotaran, and I am currently a fourth-year student of Information Technology Management at UADE. I am writing to express my interest in opportunities within the IT and software development field at your organization.

Throughout my academic journey, I have developed a strong foundation in programming, working with languages such as C, Java, Python, and JavaScript, as well as frameworks like React. I also have experience with databases including SQL, MongoDB, Cassandra, and Neo4j. My coursework in software engineering, data engineering, operating systems, and cybersecurity has provided me with both theoretical knowledge and practical problem-solving skills.

In addition to my academic background, I have gained professional experience in customer-focused environments. At McDonald’s, I worked in the Marketing and Customer Experience area, where I developed strong communication and teamwork skills. Currently, I teach private programming classes, which has strengthened my ability to explain complex concepts clearly and adapt to different learning styles.

I am particularly motivated by opportunities that allow me to continue growing as a developer while contributing to meaningful projects. I am a proactive, responsible individual who values teamwork, continuous learning, and delivering high-quality results.

I would welcome the opportunity to further discuss how my background and skills can contribute to your team. Thank you for your time and consideration.

Sincerely,
Pedro Berrotaran

Experienced Social Communicator and community manager specializing in social media management, digital strategies, and organic growth. Expertise in storytelling, metric analysis, and the creation of visual and audiovisual content that resonates with the community. Aims to enhance digital presence through authentic and impactful communication.

Experienced professional in sales, marketing, and customer service, with outstanding communication, negotiation, and client acquisition skills. I am proactive and adaptable to diverse work environments. Experience in both local and international markets.

Work Experience

Sales Consultant – Roca Viva Real Estate

Property sales management and closing.

Personalized customer service and guidance throughout the buying process.

Lead follow-up and generation of new business opportunities.

Marketing Specialist – Shift Company

Development and implementation of marketing strategies.

Social media and digital campaign management.

Results analysis and campaign optimization.

Cold Calling Agent – ​​SNYNS (USA)

Telephone contact with potential clients in the international market.

Lead generation and appointment scheduling.

Handling objections and closing sales opportunities.

Sales Consultant – Kay Cosmetics / Myky Aesthetics

Sales of facial and body care products. Customer service and personalized product recommendations.

Customer loyalty and after-sales support.

Business Administrator with extensive experience leading bilingual teams in U.S. banking operations and international logistics. Skilled in strategic sales, supply chain management, and transforming technical claims into revenue opportunities. Demonstrates advanced analytical capabilities with Excel, high emotional intelligence, and proficiency in conflict resolution.

I’m a bilingual professional with over four years of experience supporting operations, leadership teams, and client-facing processes across customer service and executive support roles. Throughout my career, I’ve worked closely with managers and directors to keep day-to-day operations organized, manage administrative workflows, and ensure that priorities, communications, and internal processes run efficiently. My experience includes coordinating schedules, handling documentation and reporting, supporting cross-team communication, and helping leadership stay focused on high-impact decisions while I manage the operational details behind the scenes.

Senior Software Engineer with 8+ years of experience in building scalable web applications and distributed backend systems using multiple programming languages and frameworks, and deploying on cloud platforms like AWS and Azure.

I’m a video editor with over 9 years of experience creating engaging content for YouTube, TikTok, Reels, and other digital platforms. I specialize in Adobe Premiere Pro, After Effects, and Photoshop, and bring a strong eye for detail, pacing, and storytelling. Since 2020, I’ve worked as a freelancer, collaborating with brands and creators to deliver high-quality videos tailored to their audience and goals. Native Spanish speaker, fast, reliable, and passionate about impactful visual content.

Business Administration Graduate and Interior Design Student with a proven track record in administrative management, client relations, and digital organization. Seeking a remote position to leverage expertise in executive support, financial tracking, and creative project management.

Bilingual Customer Support Specialist with 4+ years of experience delivering high-volume, multichannel support in a fast-paced, international environment. Passionate about turning customer inquiries into resolution, fostering loyalty, and creating a world class customer experience. Skilled in case management, first-contact resolution, navigating complex inquiries, and a range of technical and interpersonal tools (CRM, Zendesk, HubSpot, etc.). Collaborative, empathetic, adaptable, and eager to learn — a perfect match for Preply’s team-oriented and human-centric approach.

My name is Geraldine Herrera, I have worked as a VA since June 2021 with companies and organizations such as Robert Slack, Power House, Cali Moving, and others. I also worked at Booom Solutions in Puerto Rico. 

As a virtual assistant, I have completed all of the tasks that were proposed. Making calls, 

Sending emails, and text messages, and managing strategies to accomplish a better experience for our clients. It is very important to mention that I am a very responsible and focused person. If I get the chance to work with you I'll be sure you get to know all my skills, as well as the capacities that I have to offer.