I’m a versatile professional with expertise in real estate, executive assistance, recruitment, and QA software. With a strong background in appointment setting and lead generation, I help businesses connect with the right clients and streamline operations efficiently.I’m highly organized, proactive, and detail-oriented, ensuring smooth workflows and top-tier customer interactions. My skills in CRM management, recruitment processes, and quality assurance allow me to optimize productivity and deliver excellent results.What sets me apart is my ability to adapt, problem-solve, and communicate effectively, making me a valuable asset in any fast-paced environment.

I’m excited about new opportunities where I can contribute my expertise and help businesses grow!

Professional Summary Proactive and professional with over 2 years of experience in virtual assistance and comprehensive administrative support. Adept at streamlining operations, enhancing customer satisfaction, and leveraging bilingual communication (English/Spanish). Possessing a strong drive to initiate projects and own outcomes in dynamic remote environments.

A motivated and enthusiastic communication student eager to leverage academic knowledge and skills in a professional setting and contribute to a dynamic organization to gain practical experience.

Hi, I'm Willemnys Ollarves, a bilingual (English-Spanish) legal and administrative professional with over 3 years of experience supporting executives, managing projects, and streamlining operations in international remote environments. In my most recent role as a Project Specialist in a global translation company, I led multilingual teams, managed over 30 projects, and ensured 97% on-time delivery by prioritizing tasks, tracking deadlines, and maintaining clear communication with clients. I excel at documentation, quality control, and using digital tools to enhance productivity and transparency.

My background as a Legal Assistant gave me a strong foundation in document management, confidentiality, and compliance. I supported internal legal teams by organizing case files, coordinating meetings, and managing legal billing processes.

Additionally, I served as an Administrative Assistant in the agro-industrial sector, managing invoicing, improving vendor communication, and preparing executive reports that informed strategic decisions.

Key Skills:
- Virtual Assistance & Remote Administrative Support
- Legal Documentation & Confidentiality Management
- Project Coordination & Task Prioritization
- Executive Calendar & Inbox Management
- Bilingual Communication ( English / Spanish)
- Digital Tools: Notion, Google Workspace, Trello, Microsoft Office, Outlook.

Hello! I'm Moises Colmenarez Garcia, a skilled professional based in Barquisimeto, Venezuela, with a strong background in business development and real estate acquisitions.

My background includes a Bachelor's Degree in Cinema and Audiovisual Arts from the National University of Córdoba and a strong history of practical application.  Since 2019, I have been working as a video editor for Arata Academy, a Brazil-based educational company that provides courses in various languages.  Simultaneously, I have also been working for the Virtual Campus of the National University of Córdoba, where I am involved in producing, recording, and editing educational videos. 

In previous roles, I have also gained substantial experience in audiovisual production, working as a freelancer and for companies like Universidad Siglo 21 and Abanico Audiovisuales. This diverse experience has given me a comprehensive understanding of the entire video production process, from conception to final delivery.

I have a strong command of the Adobe Suite, including Premiere Pro, After Effects, Audition, Photoshop, Illustrator, and InDesign.  I am also proficient in sound editing, file management, and Microsoft Office.  Furthermore, I am attentive to trends to apply or propose in the content I work with, and have extensive experience working remotely. 

Beyond my technical skills, I possess solid communication and presentation skills, attention to detail, and the ability to incorporate feedback effectively. My fluency in Spanish (native) and advanced English ensures I can work effectively in diverse and international environments.

Bilingual agent with 5 years of experience in various channels such as chat, tickets, and phone, for recognized companies like Konecta IGT and Teleperformance, serving for different campaigns like DoorDash, Uber, TikTok, and retail companies. Also, worked as a Quality Analyst and I’m a part-time graphic artist.

I have strong technical skills and am bilingual in Spanish and English, which aids my effective communication. With nine years in retail and customer service in the American market, I excel at client engagement and results. I aim to leverage my experience to grow in a forward-thinking company.

I believe my experience as a telemarketer, cold caller, marketing assistant, make me an ideal candidate. My skills in communication, sales, and marketing, combined with my proficiency in three languages, allow me to effectively connect with customers and achieve success in any role I undertake.

Highly experienced Bilingual Customer Service Representative and Medical and Legal Interpreter with over 7 years of experience. Proven track record in delivering exceptional service, translating documents, and managing customer relations with high satisfaction rates.

Detail-oriented and proactive Billing & Collections Specialist with over 5 years of experience in financial operations, client account management, and collections across top U.S. telecom and e-commerce companies. Known for optimizing processes, reducing payment delays, and maintaining positive client relationships. Strong background in QuickBooks, CRM platforms, and account reconciliation, with excellent communication skills and problem-solving abilities.

My name is Alejandro and I’m from Cali, Colombia. I consider myself a very organized, responsible, self-motivated, optimistic and detail oriented person.

Currently, I am the manager of an Italian restaurant and I have plenty of experiencie in customer service and financial analysis, since I worked for 5 years in a company that manufactures folding cartons.

The first 2 and a half years, I was assigned as a customer service representative. My main function was to registered purchase orders sent by clients, to keep updated finished goods inventory and also, provide solutions to complaints within the company policies. I learned how to work under pressure and improved my communication skills, since I had to attend customers both in Spanish and English.

Then I was promoted to the position of Quotation Coordinator in which I worked as well for 2 and a half years. This was a very challenging position, since it required a high level of financial analysis. I had to prepare accurate and timely quotations according to the need of the clients and the information provided by the Sales Department, which is higly confidential and sensible information.

Now that I’m an entrepenur and that I have more free time, I would like to have a separate source of income. That’s why I’m interested in a part-time remote position.

Bilingual Customer Operations Leader (English/Spanish) with over 5 years of experience driving team performance, customer satisfaction, and process optimization across logistics, call centers, and field service operations.

As a Resolutions Team Leader at Lean Solutions Group, I managed a team of 10 and led them to consistently rank among the top 3 company-wide, while boosting case resolution by 50%. My background spans dispatch operations, field service coordination, claims handling, exchange auditing, and bilingual escalation management—making me uniquely effective at bridging customer needs with operational execution.

What sets me apart? I build high-performing, accountability-driven teams that deliver results. I'm detail-oriented, systems-savvy (Salesforce, NICE, Excel), and always focused on creating smoother workflows, happier customers, and more efficient teams.

Currently open to leadership roles in Operations Management, Customer Experience, or Service Logistics, where I can scale impact and help organizations exceed service expectations.

🔧 Key Skills: Team Leadership | Dispatch & Routing | Conflict Resolution | KPIs & QA Monitoring | Customer Escalations | CRM Systems | Process Optimization | Bilingual Communication (EN/ES)

Bilingual psychologist with long experience in coaching, customer service, training and action plan creation with small and big businesses.

Between my skills you will find critical thinking, adaptability to change, oriented to details, high communication skills, and orientes to goals.

I have worked as a Coaching and Surveys analysis expert for one of the largest BPO in the world, being able to train and evaluate GROW coaching Techniques around LATAM.

asxDCXSAFCSA