Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

A Systems Engineer with extensive knowledge in various operating systems, software applications including Office, and programming languages. Experienced in creating web applications, database designs, and providing technical support. Fluent in English and committed to fulfilling duties with punctuality, honesty, and responsibility.

Bilingual (English–Spanish) sales closer and appointment setter with a proven record of consistently exceeding targets and generating revenue across Technology, Vehicles, and retail sectors. Skilled in high-ticket closing, upselling, and customer retention, with a strong ability to handle objections, build rapport, and convert leads into long-term clients. Dynamic communicator and fast learner, ready to bring measurable results from day one.

Dynamic hospitality professional with a strong track-record of enhancing guest experiences and optimizing front desk operations. Expertise in fostering team collaboration and ensuring effective communication, with a proven ability to adapt to evolving demands. Proficient in delivering exceptional customer service, resolving conflicts, and managing multiple tasks in fast-paced environments. Committed to reliability and results, consistently achieving high standards and driving positive outcomes.

I’m a bilingual operations professional with a strong background in virtual support, sales, and business management. Over the past few years, I’ve worked remotely supporting teams with calendar and email management, CRM organization, data entry, reporting, customer communication, and process documentation. I’m highly comfortable using tools like Google Workspace, Microsoft Office, and CRM platforms to keep operations organized and running smoothly. In my roles, I’ve automated reports, tracked KPIs, managed budgets, supported payroll, and improved backend systems to help teams stay focused on growth. I’m proactive, detail oriented, and reliable, and I take pride in anticipating needs before they become problems. My goal is to continue growing as a high level Virtual Assistant who not only handles tasks efficiently but also adds strategic value to the businesses I support.

Fun fact: I genuinely enjoy organizing inboxes!

I am a highly proficient Executive Assistant with a track record of enhancing productivity and ensuring seamless executive-level operations. My expertise is grounded in:

• Transaction coordination, deadline tracking, contract review, earnest money verification, title and escrow communication, invoice processing, and financial reporting to ensure smooth and compliant closings.

• With a strong foundation in accounting principles and ongoing studies in Public Accounting, I support executive teams by maintaining accurate records, managing vendor payments, reconciling financial data, and overseeing documentation workflows with precision and accountability.

• I leverage advanced proficiency in Google Workspace, QuickBooks, Asana, Monday.com, Slack, Zoom, DocuSign, Mailchimp, and AI tools to streamline operations, track tasks, manage CRM workflows, and enhance communication across buyers, agents, lenders, title companies, and internal teams.

• Bilingual in Spanish (native) and English (C1), I thrive in fast-paced, remote real estate environments where organization, financial accuracy, and proactive communication are critical to success.

I also have a great hospitality background where my expertise is grounded in

• Leveraging elite customer service and problem-solving skills honed at InterContinental Hotels Group (IHG), where I managed high-pressure environments with discretion and professionalism.

• Utilizing advanced technical proficiency in Google Workspace, QuickBooks, Asana, and Slack to streamline workflows and maintain operational excellence.

I’m a passionate and results-driven sales professional with over 4 years of experience mastering the full sales cycle—from prospecting and lead generation to closing deals. During my sales career I have worked in diverse industries, including agriculture, an industry laboratory that ensured food and pharmaceutical quality under ISO 17025 standards in Colombia, and SaaS solutions in the U.S. entertainment sector. This versatility has equipped me with a deep understanding of customer needs, exceptional adaptability, and a consultative approach that built lasting relationships.

I’m also known for my strong work ethic, resilience, and love for learning; each of these qualities that have consistently earned praise from supervisors, as reflected in recommendation letters.

I’m also proficient in using modern CRM and prospecting tools such as HubSpot, and Apollo enabling me to work efficiently and strategically.

What drives me the most? Helping people, delivering value, and growing both professionally and personally.

I have 5 years of experience in customer support and customer success, primarily in eCommerce and digital platforms, working with clients from around the world, with a focus on US-based customers. I began as a freelancer assisting retail clients with online orders and later supported an eCommerce company specializing in medical and protective products during the COVID period, handling high-volume inquiries with clarity, empathy, and a problem-solving mindset.

Most recently, I worked as a VIP Customer Success Manager for a tech startup operating multiple digital platforms, including dating services. In this role, I focused on customer retention, upselling, mediation, and coordinating with internal teams to improve both product and experience.

I am proficient in Zendesk, Salesforce, and I know how to combine human empathy with effective technology and automation to resolve issues efficiently. I work independently, take ownership of cases, and always strive to deliver exceptional customer service while continuously learning and improving.

Adaptable professional known for mastering new technologies quickly and driving team success. I combine rapid learning with collaborative problem-solving to deliver consistent results in dynamic environments

Highly organized administrative and customer support professional with hands-on experience in the hospitality and language services sectors, managing bilingual (English-Spanish) client communication, scheduling and reservations, accurate record-keeping, and day-to-day operational support in both remote and on-site environments. With a strong background in written communication and documentation through professional freelance translation work, experienced in following SOPs, managing multiple tasks and deadlines, and maintaining clear, consistent communication with clients and internal stakeholders. Proficient in Google Workspace, Microsoft Office, Notion.

Experienced Medical Interpreter and Commercial Executive with skills in organizational communications, public relations, and investment relations. Native Spanish, B2 French and C1+ English; proficient in customer service, stakeholder development, sales and medical terminology, and actively engaged in continuous personal and professional growth.

I’m a bilingual professional (Spanish–English) with 7+ years of experience working directly with U.S. clients. I’ve led teams, handled operations, improved retention, and supported growth using clear communication and data-driven decisions. I’m client-facing, easy to work with, and focused on making things run smoothly while delivering real results.

💼 Sales Development Representative | High Ticket Closer | CRM Expert

👋 Hello! I am Juan Gomez, a bilingual English and Spanish Sales Development Representative and High Ticket Closer. I bring solid experience managing the entire sales cycle, from prospecting and pipeline management to closing deals in Ecommerce, IT, and Digital Marketing.

🚀 I help businesses build predictable revenue by driving qualified leads and seamlessly transitioning them into closed deals. I combine proactive outreach, strategic pipeline management, and data driven decision making to strengthen your client relationships.

💡 My balanced approach to your sales cycle:

SDR 🎯:

✔ Appointment Setting and Lead Nurturing to keep your calendar full

✔ Cold Calling and Email Outreach to strictly qualify inbound and outbound prospects

✔ Managing pipelines using Salesforce, HubSpot, Adobe Workfront, Creatio, and GoHighLevel

✔ Supporting global brands like TCS, ACI Worldwide, Amazon, eBay, and adidas with structured processes

High Ticket Closer 🤝:

✔ Securing commitments for $5K to $10K offers using advanced high ticket methodologies

✔ Closing sales for:

🏢 US B2B marketing SEO agency

📸 Instagrammer with 188K followers

▶️ YouTube creator with over 1M subscribers

Handling objections and guiding decision pathways for B2B and B2C prospects

Trust based communication to seamlessly transition a qualified prospect into a confident yes

📈 What you get working with me:

✔ Consistent lead generation and proven closing results

✔ Strong communication and structured follow up

✔ CRM mastery and sales process optimization

✔ Native Spanish and fluent English

Hello!

My name is Luis Dupuy, I am from Caracas, Venezuela and I have a strong background in administrative support, exceptional organizational skills, and an incredible passion for optimizing processes to increase efficiency, with all of that, I am confident in my ability to get your company to the next level.

In my previous role as a Virtual Assistant at VALATAM, I was responsible for managing a wide range of administrative tasks, including scheduling, email management, data entry, customer service, and document preparation. I successfully supported executives and teams by ensuring their day-to-day operations ran smoothly and without interruption. My ability to complete multiple tasks while maintaining attention to detail has been critical to my success in this role.

I am highly skilled in tools such as Microsoft Office Suite, Google Workspace, and project management platforms like Asana, Trello, and Slack. As a remote worker, I have developed strong self-discipline, a commitment to maintaining high productivity, and a track record of delivering exceptional results.

Thank you for considering my application. I would love the opportunity to discuss how my experience aligns with your needs and how I can contribute to your company success. Please feel free to contact me at +584127176126 or via email at luisdupuy4@gmail.com to schedule a meeting. I look forward to hearing from you soon.

Hello, my name is Cherill and I am currently living in Colombia. Over the past seven years, I have worked in various areas in which I have been able to develop interpersonal skills, multitask, and provide excellent customer service in the management of immigration cases such as defensive , affirmative asylums, 42bs and u visas assisting the attorneys who were English speakers. Then, I was working as a virtual assistant on a new law firm since April 1st 2024 where I am in change of eoir cases, defensive asylums, I-130 petitions, RFE, EADs, U VISAS, motions and ECAS filings. I also receive calls from clients to update them about their cases. Most of the clients were from the Spanish-speaking Latino community, so I was able to play a key role in bridging communication gaps and contributing to the organization’s commitment to exceptional service. Now, I am currently working for a law firm based in Atlanta and I am the paralegal in charge of EOIR cases, not only handling defensive asylums, 42b and 42a, I also handle all cases with removal orders filing stays of removal for them or motions to reopen. I have reviewed the job posting and I am confident that my skills will be of great help to your organization. Thank you for the opportunity to send my proposal.

E-28

E-27

E-33

42b

I-589

42a

U visa

I-130

I have been drafting motion such as:

Motion to terminate

Motion for video appearance

Motion to withdraw

Motion to reopen

Motion to substitute counsel

Motion to recalendar