Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Please check my Portfolio on Vimeo (this video is a sample of my skills).

Social Media & Video Marketing Strategist from Lima-Peru with over 5 years of experience driving brand growth through high-impact content for digital platforms. Expert in crafting strategies to optimize KPIs across all stages of the conversion funnel, fine-tuning each piece to align with social media trends and algorithms.

Creative Video Producer & Editor with advanced proficiency in Adobe Premiere, Photoshop, Illustrator, After Effects, DaVinci Resolve, CapCut and OBS Studio y Streamlabs. Skilled in video editing, visual effects, audio editing, color grading, and storytelling. Specialized in editing both horizontal and vertical formats for social media (organic content, commercials, music videos, reels, ads, etc.). Passionate about transforming ideas into visually compelling content that resonates with audiences and amplifies brand growth.

I am a bilingual professional with over three years of experience in customer service and virtual assistance, specializing in client communication, appointment setting, and administrative support. I’ve worked in high-volume environments where I developed strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently while maintaining a friendly and professional tone. Currently, I support martial arts academies by handling lead follow-ups, scheduling, and coordinating between clients and internal teams. I’m highly adaptable, tech-savvy, and always focused on improving processes and delivering value. My goal is to grow within a dynamic company where I can contribute to operations, continue developing my skills, and take on greater responsibilities over time.

I’m a video editor with over 9 years of experience creating engaging content for YouTube, TikTok, Reels, and other digital platforms. I specialize in Adobe Premiere Pro, After Effects, and Photoshop, and bring a strong eye for detail, pacing, and storytelling. Since 2020, I’ve worked as a freelancer, collaborating with brands and creators to deliver high-quality videos tailored to their audience and goals. Native Spanish speaker, fast, reliable, and passionate about impactful visual content.

Detail-oriented person with one year of experiencie in data entry, document drafting and as an Administrative Assistant. Proficiency in Excel (Intermediate level), Notion and other digital tools. Currently, I hold a B1 English level.

Experienced Project Manager and Client Success Manager with a strong track record in leading SaaS implementations and technical projects. Skilled in client engagement, translating business needs into technical specifications, and ensuring successful project delivery and client onboarding across various roles.

I’m a bilingual operations professional with a strong background in virtual support, sales, and business management. Over the past few years, I’ve worked remotely supporting teams with calendar and email management, CRM organization, data entry, reporting, customer communication, and process documentation. I’m highly comfortable using tools like Google Workspace, Microsoft Office, and CRM platforms to keep operations organized and running smoothly. In my roles, I’ve automated reports, tracked KPIs, managed budgets, supported payroll, and improved backend systems to help teams stay focused on growth. I’m proactive, detail oriented, and reliable, and I take pride in anticipating needs before they become problems. My goal is to continue growing as a high level Virtual Assistant who not only handles tasks efficiently but also adds strategic value to the businesses I support.

Fun fact: I genuinely enjoy organizing inboxes!

High-energy, proactive Executive Assistant and Appointment Setter with 4+ years of experience managing administrative operations. Proven track record in increasing sales by 20% through assertive communication and meticulous follow-up. Expert in CRM management, Google Workspace, and AI tools (ChatGPT) to optimize company workflows. Operations-focused professional with experience supporting U.S.-based companies in healthcare insurance and customer service. Strong background in supporting business owners, coordinating schedules, client communication, billing, quotes, payment follow-up, database management and ensuring smooth day-to-day operations and revenue growth.

Bilingual (English/Spanish) professional with experience in customer service and administrative support. Strong communication skills, highly organized, and detail-oriented. Experienced handling calls, managing information, and assisting clients efficiently. Committed to providing excellent service and contributing positively to team goals.

I am an Argentine living in Colombia. I am a native speaker in English, Spanish, and intermediate in Italian. I am a graduate of BYU Idaho. I possess a bachelor’s in social media management and an Associate’s in Business Management from Utah Valley University. I have been a VA for more than 13 years in different roles.I lived in the USA for 32 years and other countries, like Mexico, Canada, Colombia, Argentina, and Guatemala

Customer Support and Virtual Assistant professional with over 5 years of remote experience supporting U.S., Canadian, and international clients across technology, e-commerce, immigration services, travel platforms, and print-on-demand industries. Highly experienced in CRM systems (Zendesk, Freshdesk, HubSpot, Salesforce), multichannel support (email and chat), and high-volume environments.

Strong background in print order support, design and file review, order tracking, data management, and process documentation (SOPs). Known for improving workflows, reducing resolution times, and maintaining high customer satisfaction while meeting quality and productivity metrics. Fluent in English and Spanish, with basic Portuguese, and fully comfortable working remotely with cross-functional teams.

I’m kind of person who likes helping other people I’m appasionated to learn new things everyday to grow professionaly and personally. I’m an expert solving issue and give information through the chats, tickets and Emails in a professional manner. I can accomplish metrics required and finaly I’m Trustworthy and Loyal person who always makes his words worthy.

Administrative Assistant with 2+ years of experience specializing in data management, schedule coordination, and process optimization in remote environments. Skilled in creating organization systems and automating tasks to enhance efficiency and reduce errors.

I’m Miguel Daniel Sotomayor Ayuque, a graduate in Audiovisual Communication and Interactive Media from the Peruvian University of Applied Sciences. I hold a master’s degree in Audiovisual Script Creation from the International University of La Rioja and a diploma in Leadership from Marconi International University.

With over five years of professional experience, I’ve worked across various areas of audiovisual production, including recording, editing, cinematography and storytelling. I’ve collaborated with companies such as the marketing agency La Naranja Media LATAM, leading the audiovisual department for major brands like Fundación Telefónica, Samsonite, and Honda. Additionally, I’ve served as an audiovisual producer for educational institutions such as UCAL, Toulouse Lautrec, CERTUS, Norbert Wiener University and Continental Florida University  where I created audiovisual content for social media, event promotion, student testimonials, and institutional videos.

Currently, I am working at TubeScience, a U.S.-based marketing agency, as a Creative Video Editor, where I create a wide variety of video content for international brands such as HelloFresh, Hims & Hers, Noom and GoodChop.

I consider myself a passionate, detail-oriented, and empathetic professional, committed to my work, with a strong ability to adapt and learn quickly. I’m confident that my experience and skills can add value to your team.

Detail-oriented Virtual Assistant with over 5 years of experience in administrative support and client communication. Proficient in Microsoft Office and certified in Project Management, excelling in organizing, scheduling, and managing financial documentation. Proven ability to adapt to fast-paced environments and committed to excelling as an Administrative Assistant.