Dynamic and results-oriented customer service professional with extensive experience in appointment management, quality control, and supporting cross-functional teams. Proven ability to deliver exceptional service in high-demand environments, offering clear communication and problem-solving expertise.

Customer service and professional Sales Agent.

Dedicated and results-driven customer service and sales professional with over 7 years of experience delivering exceptional support and cultivating strong customer relationships. Fully bilingual—native English and fluent Spanish speaker—raised and educated in the United States, with a High School Diploma from Miami Senior High School. Trained by the U.S. Air Force at Tinker Air Force Base, bringing military-grade discipline, punctuality, and a strong work ethic to every position. Known as a "jack of all trades," with a reputation for thriving under pressure, meeting tight deadlines, and consistently exceeding performance goals.

Skilled in customer retention, problem solving, and analytical thinking with a passion for building customer loyalty and driving sales success. Managed exceeded sales targets while maintaining compliance with the company Skilled in building customer loyalty, resolving issues through excellent troubleshooting, and delivering high-quality customer sales experiences. Achieved consistent sales growth by identifying new business opportunities and enhancing existing customer engagement.

Experienced Operation Manager with a robust background in customer service, technological integrations, and team leadership across various industries.

Proactive and results-driven professional with solid experience in admissions, customer service, sales, and communications. Over 10 years of career development with strengths in teamwork, leadership, and effective communication. Recognized for adaptability, quick learning, and a positive mindset even under pressure. Committed to continuous improvement and delivering value in every project and team I contribute to. Exceptional organizational and multitasking abilities, ensuring efficient scheduling, task management, and project coordination.

Bilingual (English-Spanish) professional with over 3 years of experience in property management and administrative support, skilled in real estate platforms, CRM tools, and productivity suites. Proven abilities in streamlining operations, enhancing tenant relations, and implementing data-driven property management strategies.

Hello!

My name is Luis Dupuy, I am from Caracas, Venezuela and I have a strong background in administrative support, exceptional organizational skills, and an incredible passion for optimizing processes to increase efficiency, with all of that, I am confident in my ability to get your company to the next level.

In my previous role as a Virtual Assistant at VALATAM, I was responsible for managing a wide range of administrative tasks, including scheduling, email management, data entry, customer service, and document preparation. I successfully supported executives and teams by ensuring their day-to-day operations ran smoothly and without interruption. My ability to complete multiple tasks while maintaining attention to detail has been critical to my success in this role.

I am highly skilled in tools such as Microsoft Office Suite, Google Workspace, and project management platforms like Asana, Trello, and Slack. As a remote worker, I have developed strong self-discipline, a commitment to maintaining high productivity, and a track record of delivering exceptional results.

Thank you for considering my application. I would love the opportunity to discuss how my experience aligns with your needs and how I can contribute to your company success. Please feel free to contact me at +584127176126 or via email at luisdupuy4@gmail.com to schedule a meeting. I look forward to hearing from you soon.

My name is Hector Abinadi Suarez Valderrama, and I’m a bilingual digital marketing professional with over 20 years of experience leading creative and technical teams. I currently run a digital agency specializing in AI-powered video production, web applications, and automated sales funnels. Over the years, my career has evolved from hands-on content creation and web design to managing large-scale product launches and developing complete marketing ecosystems for global brands. My goal is to continue helping businesses leverage technology and storytelling to increase their visibility and revenue online. I’m passionate about delivering measurable results through innovative solutions, clear communication, and a deep understanding of digital strategy. With my blend of creativity, leadership, and technical expertise, I would be an excellent fit for any client seeking someone who can turn complex ideas into profitable digital experiences.

Multilingual business development professional (ES/EN/FR/PT) with 9+ years of experience in client success, market expansion, and strategic partnerships. Proven ability to close contracts, optimize profitability, and build long-term client relationships across diverse industries, including physical security, agribusiness, and hospitality. Holds a Master’s in International Business Management (Spain) with a strong record of international collaboration. Remote-ready, no sponsorship required, and open to international travel.

Bilingual Customer Service and Sales Professional with 15+ years of experience supporting international clients across e-commerce, logistics, and high-volume call center environments. Skilled in relationship management, order and operations support, and resolving complex inquiries with professionalism, empathy, and accuracy. Known for strong communication skills, excellent problem-solving, and leadership, with proven success improving processes, customer satisfaction, and team performance. Recently focused on e-commerce operations and Amazon marketplace management, using CRM and digital tools to enhance service quality and operational efficiency.

If there’s one thing I’m truly good at, it’s turning chaos into clarity.

I love fixing problems, organizing what feels overwhelming, and making daily operations run smoother than anyone expects.

I’m the kind of Administrative Assistant who brings structure, calm, and positive energy to every workspace. I enjoy supporting busy teams, keeping everything organized, and helping leaders focus on their priorities while I take care of the details behind the scenes.

Along with my administrative experience, I also work as a Project Coordinator. I’ve successfully led and organized events of over 500 attendees, managing logistics, timelines, vendor coordination, and team supervision. I genuinely enjoy making complex projects feel simple through planning, communication, and strong execution.

In administrative roles, I’ve handled executive calendars, coordinated schedules, managed client communication, prepared documents, and optimized workflows. I’m proactive, detail-oriented, and always thinking one step ahead—because great support isn’t just about completing tasks, it’s about anticipating needs before they appear.

I’m bilingual in English and Spanish, tech-savvy, adaptable, and quick to learn any new tool or platform. Beyond the skills, I bring kindness, patience, and professionalism to every interaction. I believe exceptional support comes from a mix of efficiency, empathy, and a genuine desire to help teams work better.

If you’re looking for someone who can bring organization, solutions, and positive energy to your operations, I’m ready to help your team shine and your workflow feel effortless.

Proactive and detail-oriented Customer Service and Collections Specialist with 4+ years of experience supporting U.S.-based clients in the financial and tech industries. Skilled in inbound/outbound communication, payments follow-up, data entry, and CRM tools. Strong multitasking and problem-solving abilities, with a proven record of delivering high-quality remote support in English and Spanish.

To whom it may concern,

My name is Uriel Lander and I am 36 years old.

I have a Bachelor's Degree in Systems and Management and currently have 9 years of professional experience.

My experience is based on consulting and management of business process improvement through IT.

I have worked for 7 years at EY participating and leading teams for IT Audit (including SOX), Data Analysis, and Robotic Process Automation (RPA) projects.

For the last 2 years I have been part of a regional insurance company called Seguros Sura. This last experience, as IT Coordinator, gave me greater and better tools to understand the business and its needs. I have worked and been the link between users and developers. This work has been essential to achieve improvements, both at an operational level (automation of collections or policy issuance) and at the customer level (CRM migration).

Throughout these years, I consider that I have gained experience in leadership, teamwork and multitasking management.

My professional career has also allowed me to become a point of trust and reference for both the business and clients. I have always tried to be organized, follow up on projects (daily calls, executive presentations) and ensure good communication with clients.

I would like to see new horizons, have the opportunity to work with foreign companies or organizations, where I can not only learn but also share my experience.

It will be a pleasure to meet you and your organization in case you want to contact me.

Uriel

Professional in audiovisual production and graphic design with over four years of experience, specialized in creating visual content for social media platforms (YouTube, Instagram, TikTok, Facebook), branding, and live events. Focused on enhancing brands through creative, effective, and innovative solutions in the digital environment. Throughout my career, I have also integrated administrative management, customer service, and process optimization into my roles as a Virtual Assistant, leveraging CRM tools such as HubSpot to manage client relationships, coordinate projects, and improve operational efficiency

Dedicated and passionate worker with more than 9 years of experience in BPO. Responsible and committed to meeting KPIs and client expectations, with strong interpersonal and communication skills.

Remote Executive Assistant | Bookkeeper | Project Manager with 5+ years of experience supporting CEOs and cross-functional teams across real estate, construction, and SME environments. Skilled in project coordination, bookkeeping, and operations management, ensuring seamless workflows from planning to execution. Proficient in QuickBooks, SAP, Google Workspace, Jira, and CRM systems. Trilingual (Spanish, English, Portuguese), detail-oriented, proactive, and committed to driving efficiency, financial accuracy, and continuous improvement in remote settings.