Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

About Me

Adaptable and client-focused professional with over two years of experience in medical interpretation, virtual assistance, data management for collections and customer service. Experienced in using CRM systems to manage workflows and maintain strong relationships, particularly with international clients. Known for clear communication, efficient task handling, and a consistent focus on customer satisfaction. Bachelor’s degree in Civil Engineering, offering strong analytical and problem-solving skills across various professional environments. Committed to delivering high-quality support and positive client experiences.

My name is Isaac Salavarria, a bilingual professional with experience supporting healthcare providers, corporate teams, and remote businesses in English and Spanish. I am HIPAA certified and well-versed in confidentiality standards, data privacy, and professional communication.

I have experience interpreting medical consultations with accuracy and cultural sensitivity, as well as providing comprehensive virtual assistance in both medical and corporate environments. As a Virtual Assistant, I have supported daily office operations including calendar and inbox management, appointment scheduling, data entry, document creation and formatting, report preparation, CRM and EMR updates, and coordination with internal teams and external clients.

My experience also includes handling inbound and outbound calls, customer service, follow-ups, lead management, email and chat support, task tracking, and workflow optimization. I have assisted with billing support, basic bookkeeping coordination, file organization, onboarding support, quality assurance, and maintaining accurate records across multiple platforms. I am comfortable multitasking, meeting deadlines, and adapting quickly in fast-paced, remote work environments.

I bring strong communication skills, organization, adaptability, and a proactive, solution-oriented mindset, allowing me to add value as a reliable Virtual Assistant while improving productivity, efficiency, and overall client experience.

My expirience is mostly in real-state cold calling and dealing with follow-up wam leads. I don’t have an issue with staying on the phone for long peroids or even having to do cold calling I love working on making improvements to better my time and effort in anything I do happy to lean new trades and skills that will keep me in motion to reach and achieve my goals.

Asistente Virtual y Profesional en Recursos Humanos con formación en Psicología. Especialista en gestión de datos, reclutamiento y selección de personal. Experto en optimización de procesos administrativos y atención al detalle, con capacidad para gestionar múltiples tareas en entornos digitales de alta exigencia. Enfocado en la precisión, la eficiencia operativa y la comunicación efectiva.

Highly organized and proactive professional with a passion for driving efficiency and supporting revenue growth through effective operational and administrative support. Proven ability to streamline processes, manage projects, and provide key support to ensure smooth business operations.

Versatile and motivated professional with experience in digital support, content creation, and online business assistance. Skilled in social media management, branding, and administrative coordination, with a strong ability to adapt quickly to new tools and responsibilities. Known for being organized, proactive, and detail-oriented, with a passion for helping teams stay consistent, productive, and focused on results. Committed to delivering high-quality work, clear communication, and reliable support in fast-paced remote environments.

My name is Juliana Urrutia, and I have over five years of experience in the BPO industry, working as a bilingual agent, supervisor, and Spanish–English medical interpreter. Throughout my career, I have worked on high-volume, high-responsibility campaigns, developing strong skills in effective communication, team leadership, and results orientation.

I have had the opportunity to support operational and quality processes, monitor performance metrics, and provide direct support to both clients and work teams. My experience as a medical interpreter has allowed me to strengthen my accuracy, professional ethics, and ability to convey critical information with clarity, empathy, and confidentiality.

I am motivated to continue growing and contributing my experience, commitment, and communication skills to your organization's team. I appreciate your time and look forward to the opportunity to expand on this information in an interview.

Hi, my name is Jacqueline. I have a background in administration, marketing support, and operations, with experience working closely with business owners and small leadership teams. I’m very organized, detail-oriented, and comfortable working in fast-paced, remote environments where clear communication and follow-through are essential.

I am an Architect graduated in 2023 with 3 years of experience as a Junior Architect, where I worked on project coordination, visual design, and collaboration across different teams. I enjoy learning new tools and taking on diverse tasks, and I’m comfortable working in dynamic and fast-paced environments. I’m proficient in Photoshop, Illustrator, InDesign, Canva, and Framer, and my experience as a cashier and bartender helped me develop strong communication, multitasking, and problem-solving skills. I’m adaptable, proactive, and a fast learner, fluent in Spanish, English, and Italian (C1). I have immediate availability, my own computer, and reliable internet, and I’m excited to contribute my creativity, organization, and willingness to learn in remote support or assistant-oriented roles.

I’m a bilingual customer service agent with over two years of experience working in both office and remote environments. I have handled customer interactions in financial, healthcare, legal, and streaming service campaigns. My strong communication skills in both English and Spanish allow me to provide exceptional support and create positive customer experiences. I’m passionate about problem-solving, teamwork, and continuous learning. I adapt easily to new tools like Zoho, HubSpot, and other CRM systems, and I always strive to exceed performance goals while maintaining professionalism and empathy.

Civil Engineer specialist in Project Management from Universidad del Norte. Extensive experience in team leadership, planning, and operational coordination. Skilled in management tools and experienced in civil works and housing finishing projects. Strong interpersonal skills enhance ability to work effectively in multidisciplinary and high-pressure environments.

I am a responsible customer support professional with strong communication and problem-solving skills. I am known for my respectful approach, patience, and ability to understand user needs while providing clear and timely responses. I work in an organized manner in remote environments, adapt easily to new digital tools, and consistently prioritize a positive customer experience.

Operations & Project Manager with experience leading and coordinating multicultural remote teams across the U.S., Brazil, Argentina, Puerto Rico, and the Philippines.

I specialize in organizing sales and operational workflows, improving internal systems, and ensuring seamless execution across CRM platforms, customer service teams, and cross-functional stakeholders.

Background in tourism and property management, with hands-on leadership over customer support agents and multiple external vendors. Experienced in Notion, Guesty, Conduit, Google Workspace, and multi-channel platforms (Airbnb, Booking, Expedia).

Fluent in English, Spanish, and Portuguese (written & spoken).

Detail-oriented, structured, highly accountable, and comfortable managing 20+ active projects or opportunities simultaneously in fast-paced remote environments.

Soy una persona responsable, resolutiva y comprometida.