Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

I’m a reliable and organized Virtual Assistant with 3 years of experience supporting U.S.-based clients in administrative, back-office, and coordination tasks. My background includes document verification, data accuracy checks, customer support, quality review, candidate coordination, and HR-related administrative support, which strengthened my organization, attention to detail, and confidentiality handling.

I’m a native Spanish speaker with an intermediate level of English for professional communication. I’m punctual, detail-oriented, and proactive, and I enjoy helping clients stay organized and keep their operations running smoothly.

I’m a video editor with over 9 years of experience creating engaging content for YouTube, TikTok, Reels, and other digital platforms. I specialize in Adobe Premiere Pro, After Effects, and Photoshop, and bring a strong eye for detail, pacing, and storytelling. Since 2020, I’ve worked as a freelancer, collaborating with brands and creators to deliver high-quality videos tailored to their audience and goals. Native Spanish speaker, fast, reliable, and passionate about impactful visual content.

Video editor with over 3 years of experience optimizing the workflow of marketing agencies and creators.

I specialize in high-volume post-production for vertical and horizontal formats. I use a structured tiered editing system to adapt to the exact needs of each project.

In this way, I ensure fast and consistent deliveries, creating dynamic visual narratives that enhance each brand's vision on a large scale.

Portfolio: caozg19.com

Dynamic and results-driven Business Administrator with strong expertise in logistics and customer service, recognized for optimizing processes and delivering high-quality results through dedication and continuous improvement.

Bringing over three years of experience as a Customer Service Representative for a home-based travel agency, providing personalized client support, managing bookings, resolving complex inquiries, and ensuring exceptional customer satisfaction. Additionally, over one year of experience in Global Forwarding and Drayage Operations with leading U.S.-based companies, coordinating freight movements, monitoring shipments, managing documentation, and ensuring compliance with transportation regulations.

Proven ability to step beyond primary responsibilities by providing cross-functional coverage and operational support, quickly adapting to evolving team and client needs. Strong organizational skills, attention to detail, and a proactive mindset focused on efficiency, problem-solving, and service excellence.

Infrastructure & DevOps Engineer with 25+ years of experience in Linux systems, cloud architecture, and IT security. Proven track record operating production environments on AWS and GCP, with strong expertise in Terraform, CI/CD automation, and container orchestration (Docker, Kubernetes).

Currently focused on Linux security hardening: CIS Benchmark implementation, auditd rule design, nftables/UFW firewall configuration, and infrastructure monitoring with Prometheus and Grafana. Lab work documented on GitHub.

Core stack: Linux · AWS · Terraform · Docker · Kubernetes · GitHub Actions · GitLab CI · Ansible · Python · Bash

Open to remote opportunities in Latin America and Spain. English level: B1+ (professional reading, conversational).

GitHub: github.com/pulidovpe
GitLab: gitlab.com/pulidovpe

Community manager with 5 years of experience, worked with different clients around the world. I’m also a content creator, have knowledge with social media strategy, Facebook ads, and organic viral content

Bilingual Customer Support Specialist with 4+ years of experience delivering high-volume, multichannel support in a fast-paced, international environment. Passionate about turning customer inquiries into resolution, fostering loyalty, and creating a world class customer experience. Skilled in case management, first-contact resolution, navigating complex inquiries, and a range of technical and interpersonal tools (CRM, Zendesk, HubSpot, etc.). Collaborative, empathetic, adaptable, and eager to learn — a perfect match for Preply’s team-oriented and human-centric approach.

Social Media Manager with 4+ years of experience managing multi-platform content strategies for

brands across Instagram, Facebook, and TikTok. Skilled in content calendars, copywriting, short-form

video production, and brand management using Adobe Creative Suite and Canva. Trilingual (Spanish,

English, German) with a track record of delivering creative direction from concept to publication.


Portfolio: ttps://paolahernandezportafolio.my.canva.site/creativeportfolio-website

Sales Project Manager with 2 years of experience in project management, 3 years of experience in closing, lead generation, soft sales, business development, marketing, Meta Ads management, Sengrid and Netsuite. (B2B, B2C)

4 years of experience in Logistics, customer service and healthcare services (billing and customer service field).

I am a Senior Business Analyst with over 5 years of experience in data analytics, business intelligence, and financial insights.

Currently at Falabella Financiero, I build interactive Looker Studio dashboards, monitor KPIs, and deliver actionable market analysis to support senior decision-making.

I previously worked as Data Engineer and Forecast Analyst at Experian, where I developed forecasting models and maintained high data quality standards.

I hold a Master’s in Data Science and a Diploma in Finance, and I am fully fluent in English and Spanish.

Skilled in Power BI, SQL, Python, Alteryx, BigQuery, and Looker Studio.

Detail-oriented, proactive, and reliable — I deliver high-quality work with minimal supervision.

Open to part-time or flexible remote opportunities with US companies.

I help busy founders and executives stay organized so nothing falls through the cracks. As a bilingual Executive Assistant (English/Spanish) with a 100% Job Success Score on Upwork and 25+ years of experience, I bring a rare combination of communication, tech, and operations skills to every engagement.

What I can do for you:

• Manage your calendar, inbox, and meetings across time zones

• Draft professional emails and reports in English and Spanish

• Prepare agendas, notes, and action items for your calls

• Create and maintain checklists, timelines, and project systems

• Coordinate with your team, clients, and vendors to ensure follow-through

• Support client onboarding and keep documentation up to date

• Handle online events (webinars, training sessions) end-to-end

My background:

• 11 years as Office Manager & Digital Marketing Advisor at AVA Consulting Group, coordinating international teams across Canada, Mexico, and the Dominican Republic

• 6 years at Tech Data Peru managing key accounts (Falabella, Oechsle, Hiraoka) with purchase orders exceeding $1M

• 7 years organizing international training events with speakers from the US, Chile, and Brazil

Tools I use daily: Google Workspace · Notion · Slack · Bitrix24 CRM · Canva · Mailchimp · Brevo · GoHighLevel · Apollo · LMS platforms

🌎 Bilingual: Spanish (native) | English (C2 Proficient — EF SET 71/100) 📍 Lima, Peru — available Monday to Friday, ~3 hours/day to start

If you need a reliable, organized, and proactive Executive Assistant who delivers in both English and Spanish, I'd love to connect.

Results-driven International Sales Executive with over three decades of experience leading commercial operations across the Americas. Expert at translating complex value propositions into revenue growth within international markets. Native fluency in English and Spanish with mastery of Portuguese and French. Specialized in high-ticket negotiations, remote sales leadership. Passionate about leveraging cross-cultural insights to close deals and scale global sales teams.

Im really committed on what im doing now, my life, my job, my own development and always looking for greatness. I love business and project management and i would love to work in a good place to show all my skills.

See you soon.

Business Administrator with extensive experience leading bilingual teams in U.S. banking operations and international logistics. Skilled in strategic sales, supply chain management, and transforming technical claims into revenue opportunities. Demonstrates advanced analytical capabilities with Excel, high emotional intelligence, and proficiency in conflict resolution.