Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Hi, my name is Cesar. I am from Peru but I'm currently based in Brazil learning my third language. I am pursuing a bachelor's degree in Marketing and have gained valuable professional experience working as a virtual assistant for an medical practice. In my front desk role, I handled patient calls, scheduling, and administrative coordination to ensure a smooth and positive experience for every patient. While as a marketing assistant, I managed social media content creation based on monthly calendars, helping strengthen the practice’s online presence and engagement.

Since I began working remotely for US-based companies, my focus has been on continuous learning and personal growth. I’ve improved my English proficiency, both in speaking and writing, and developed strong communication and customer service skills. My background has helped me become organized, proactive, and detail-oriented, always striving to deliver high-quality results. I am eager to take on new challenges, contribute to a motivated team, and continue growing professionally within a dynamic and collaborative environment.

Virtual Assistant Data Entry Collections Interpretation Sales

8 years of experience with customer service, lead generation, cold calling, sales, treasury & collections, data analytics, data entry, schedule assistance, medical interpretation (English to Spanish/Spanish to English), debt settlement and CRM management. I'm here to make your business excel, increase your sales & improve productivity.

Creative and results-driven professional with experience in marketing, sales, brand promotion, customer service, cosmetology, and modeling. Skilled in community management, lead engagement, brand image positioning, and client relations. Highly adaptable, fast learner, proficient in both in-person and digital customer interaction, with a focus on conversion, relationship building, and brand representation.

Sales and customer success professional with nearly 4 years of experience working remotely with U.S.-based clients. Strong background in consultative sales, lead qualification, cross-selling, and client retention within SaaS and service-based environments. Experienced in KPI-driven roles, handling inbound and outbound interactions in English, and contributing to revenue growth while maintaining high customer satisfaction.

PBA, PMP, ACP, PMOCP, SMPC, PSK I, OKRCP, COBIT5, ITILv3, ITSM

I am a Senior Project and Service Manager with 17 years of experience leading digital payment, software development, and Clarity PPM implementation projects in a number of companies across South America.

For the past seven years, I served as a Project and Portfolio External Advisor for DATAFAST, the top digital payment company in Ecuador. There, I was in charge of strategic projects and initiatives, supported the C-Suite with investment management and portfolio governance, led IT operations and cross-functional teams on areas relate to digital products and solution performance in production environments. Additionally, I was responsible for defining requirements and bringing stakeholders' and key partners' visions and ideas to reality.

I am confident I can be an integral member for any organization, as I am a committed professional, driven by challenges and continuous growth, and eager to remove obstacles, solve problems, and turn projects into reality.

A highly skilled and results-oriented professional with a background in managing high-level operations, appointment setting, and executive support. I have over 10 years of experience in leading teams, optimizing scheduling systems, and driving operational excellence, I have successfully handled complex, high-ticket client relationships across diverse industries, including recruitment, customer service, and real estate.

I bring a wealth of experience working with clients remotely from the United States and Canada, in addition to in-person experience in the United States and Australia. My expertise includes overseeing appointment setting and calendar management, streamlining processes for improved client interactions, and ensuring seamless coordination between departments. I am adept at managing both client and executive schedules, handling sensitive appointments, and ensuring efficiency in high-pressure environments. Known for my strong leadership abilities, I have consistently led teams to meet and exceed performance targets, contributing to enhanced customer satisfaction, reduced operational costs, and improved conversion rates.

Fluent in both English and Spanish, I am a proactive communicator with exceptional organizational skills, committed to providing top-tier client service and operational support. I thrive in environments requiring strategic planning, resource management, and effective cross-functional collaboration, particularly in high-value, high-demand settings.

Adaptable professional known for mastering new technologies quickly and driving team success. I combine rapid learning with collaborative problem-solving to deliver consistent results in dynamic environments

Remote Executive Assistant | Bookkeeper | Project Manager with 5+ years of experience supporting CEOs and cross-functional teams across real estate, construction, and SME environments. Skilled in project coordination, bookkeeping, and operations management, ensuring seamless workflows from planning to execution. Proficient in QuickBooks, SAP, Google Workspace, Jira, and CRM systems. Trilingual (Spanish, English, Portuguese), detail-oriented, proactive, and committed to driving efficiency, financial accuracy, and continuous improvement in remote settings.

Bilingual Executive & Sales Support Specialist (EN–ES) with 8+ years of professional experience in remote environments, including 4+ years supporting sales operations and executive-level workflows. Strong background in lead engagement, CRM processes, client-facing communication, and executive coordination, combining structured execution with commercial awareness. Proven ability to manage priorities, support sales pipelines, and act as a reliable extension of leadership in fast-paced, remote-first teams.

Executive Operations & Research Assistant | MBA | Systems, Finance & Client Excellence

I am an MBA-educated executive operations assistant with over 10 years of experience supporting decision-makers across international operations, finance-driven projects, research, and client-facing environments. My strength lies in transforming complexity into clarity. Whether that means organizing information, building financial and operational models, or creating systems that allow leaders to focus on growth instead of friction.

I bring a rare combination of analytical rigor, operational discipline, and entrepreneurial ownership. I don’t wait for perfect instructions; I proactively identify gaps, structure workflows, and deliver outcomes.

What I Do Best

Executive & Research Support
I support leaders as a true “second brain.” I conduct structured research, synthesize information, prepare reports, and organize data so decisions are made faster and with confidence. My academic background and MBA training allow me to move comfortably between qualitative research and quantitative analysis.

Finance, Spreadsheets & Decision Tools
I specialize in building spreadsheets and models that actually get used. From financial feasibility studies using NPV, IRR, and ROI to logic-based Excel trackers and dashboards, I turn raw data into clear decision-making tools. I am highly proficient in Excel and comfortable working with imperfect or manual data sources.

Global Operations & Coordination
My background in international air, ocean, and rail logistics trained me to operate with precision, accountability, and calm under pressure. Coordinating across countries, time zones, vendors, and regulations sharpened my ability to manage complex workflows, follow up relentlessly, and communicate clearly with all stakeholders.

Client Experience & Stakeholder Communication
I have over a decade of experience in customer-facing roles, including healthcare and professional services. I combine empathy with structure — ensuring clients feel heard while processes remain efficient, compliant, and documented.

Entrepreneurial Ownership
As a former co-founder of an architecture and consulting firm, I understand business from the inside. I’ve managed administrative, financial, and operational responsibilities in volatile environments, always with a focus on sustainability and long-term resilience.

Technical Toolkit

• Advanced Excel & Google Sheets (automation, logic, modeling)

• Microsoft 365, SAP, Oracle-based systems, SQL exposure

• Airtable, Notion, Zoho CRM, HubSpot

• Research, documentation, SOP creation

• Fluent English and Spanish (Native language: Portuguese)

How I Work
I take ownership, think long-term, and care deeply about execution quality. I am at my best supporting founders, executives, and growing teams that value structure, reliability, and thoughtful problem-solving. My goal is simple: make the business run better than it did yesterday.

Bilingual Business Administrator with strong experience in project coordination, process optimization, customer operations, and cross-functional team management. Proven ability to plan, execute, and improve operational initiatives across customer service, quality assurance, banking, sales, and technical support environments. Highly skilled in KPI tracking, communication, workflow optimization, and continuous improvement. Experienced working with CRM platforms, enterprise systems, and data-driven decision-making. Recognized for leadership, structure, accountability, and delivering results in fast-paced, multi-priority environments.

A highly motivated professional with 4+ years of experience in translation and proofreading. I have a strong command of the English language (C2) and a keen eye for detail, with proven skills in data management, record keeping, and quality control. My experience includes utilizing MS Office and Google Workspace to organize workflows and ensure data integrity. I am eager to apply my skills in accuracy, adaptability, and problem-solving to contribute to a collaborative team and support strategic decision-making.

Sales Project Manager with 2 years of experience in project management, 3 years of experience in closing, lead generation, soft sales, business development, marketing, Meta Ads management, Sengrid and Netsuite. (B2B, B2C)

4 years of experience in Logistics, customer service and healthcare services (billing and customer service field).

I am an Architect graduated in 2023 with 3 years of experience as a Junior Architect, where I worked on project coordination, visual design, and collaboration across different teams. I enjoy learning new tools and taking on diverse tasks, and I’m comfortable working in dynamic and fast-paced environments. I’m proficient in Photoshop, Illustrator, InDesign, Canva, and Framer, and my experience as a cashier and bartender helped me develop strong communication, multitasking, and problem-solving skills. I’m adaptable, proactive, and a fast learner, fluent in Spanish, English, and Italian (C1). I have immediate availability, my own computer, and reliable internet, and I’m excited to contribute my creativity, organization, and willingness to learn in remote support or assistant-oriented roles.