I am highly adaptable to changes within the company and consistently excel under pressure. Whether working collaboratively as part of a team or independently, I maintain an organized workspace and deliver outstanding results. I am easy to teach, a fast learner, and constantly seek ways to improve myself and the teams I am part of.

Hi, my name is Alma Couture, I am 28-year-old Franco-Argentinian. For more than 10 years, I've studied and worked professionally in Tourism and Hospitality, prioritising Customer relations. I love connecting with people and making them have a great experience. I am multicultural, organised, and very career-focused. I wish to take the next step in my career and work remotely, finding a stable job. Currently living in my own apartment in Buenos Aires, with plans of creating more stability. I have experienced many different points of view while working with customers, employees, and Ceo's. I love a good challenge, being able to always learn new tools, and feeling confident in my skills and my job. My priority is being able to work independently, while team working in a good atmosphere. Being passionate about my job and having motivation in the morning is how I prefer to work and balance my life.

Yiniva Gomez Pinedo is a responsible and punctual individual with significant experience in bilingual positions ranging from teaching English to handling customer service and sales in various industries. Proven track record in improving customer interaction and handling complex tasks effectively.

A creative mind with initiative and a commitment-oriented attitude. Experienced in customer service; quality and process management analysis in customer service, sales, and operations; and administrative assistance in different areas, such as Finance, Real Estate and Communications. I adapt easily to the use of new software and office applications. I have successfully improved service quality, strengthened customer trust, and optimized productivity in the teams and environments where I have worked.

Hi, my name is Maria. Im a medical Doctor since 2021. With 3 years of experience working remotely.

I know CRM, Administrative task. Appoitment setter.

I am a highly motivated professional known for my dedication to fairness, competitiveness and responsibility in my work performance. I have exceptional interpersonal relationship and management skills, coupled with strong analytical and leadership abilities. Mean values as competitive, outstanding and fair person makes me a good candidate for this kind of position

I have several years of experience working in customer-facing roles, primarily in customer service and customer success environments. I’ve supported clients through multiple channels, including phone, email, and chat, always focusing on delivering clear communication, fast resolutions, and a positive customer experience.

In my previous roles, I handled high volumes of inquiries, resolved complex issues, and followed up to ensure customer satisfaction. I’ve also worked with CRM tools such as Salesforce and HubSpot to document interactions, track cases, and manage workflows efficiently.

Additionally, I’ve collaborated closely with internal teams to escalate issues when needed and improve processes based on customer feedback. My background has helped me develop strong problem-solving skills, empathy, and the ability to remain calm and professional in fast-paced environments.

Overall, my experience aligns well with this role because I understand the importance of building trust with customers, meeting performance metrics, and contributing to a team-focused culture while consistently delivering high-quality support.

Hello! I can certainly help you fix the grammar and spelling errors in this text while keeping its current style and content.

Here is the revised text:

✍️ Grammatically Corrected Text

Professional Bilingual Civil Engineer with over 5 years of experience in the construction field and 10 years of experience with customer service for US-based companies.

Great attention to detail, advanced Excel skills, organized, with strong time management skills to comply with deadlines, and used to working remotely and independently with little supervision.

I’ve been working with the Customer service industry for several years, not only customer support, but also customer experience, quality etc… , and along the way I’ve discovered that empathy, patience, and clear communication can truly transform someone’s day. For me, support isn’t only about fixing an issue—it’s about making someone feel heard, understood, and valued. Over time, I’ve learned how to stay calm under pressure, listen carefully, and turn challenges into positive experiences. I believe these small moments of care can make a big difference for both the customer and the company. I am a committed, punctual, and results-oriented person with a strong work ethic and a high sense of responsibility. I  believe that punctuality is not only a sign of respect for others’ time but also a key fact for a high productivity work environment. If I had the chance to bring my experience to your company, my main goal would be to contribute to creating an environment where customers feel valued and understood. I truly believe that when customers feel cared for, they become loyal and spread that positive energy. 

Hello! How are you doing?

 I hope you are doing well. My name is Armando, and I am excited to apply for your call center position. With extensive experience in contact centers and marketing agencies, I have developed my talents in various areas, including cold calling, project management, appointment setting, and customer service.

I have the experience that matches what you're looking for in this position. Here are some of the main skills I bring to the table:

Exceptional Customer Service: I've successfully managed customer relationships, assuring satisfaction and developing rapport.

Effective Communication: My ability to write emails and communicate verbally and in writing allows me to express information convincingly.

Proven track record of closing agreements by phone, text, and email, demonstrating strong sales and negotiation skills.

• Critical Thinking and Problem-Solving: I approach difficulties creatively and make sound decisions to achieve successful solutions.

• Technical Proficiency: I have a Dell i5 laptop, a Logitech H390 USB headset with a noise-canceling mic, and a solid fiber-optic internet connection powered by an 800VA UPS for uninterrupted service.

I am eager to learn more about this position and explore how my abilities and expertise might benefit your company. I've attached my resume, which includes all of my contact information. Please feel free to reach out to my email or phone number

Thank you for considering my submission. I am looking forward to speaking with you soon.

here are some recordings in case you would like to hear me speaking before scheduling a meeting

https://vocaroo.com/1irZv9dJ2wkY

https://vocaroo.com/1gkn4ywNMBlh

attached you will find my CV 

Warm regards,

Armando Erick Antonio Jorio Contreras

A highly skilled and results-oriented professional with a background in managing high-level operations, appointment setting, and executive support. I have over 10 years of experience in leading teams, optimizing scheduling systems, and driving operational excellence, I have successfully handled complex, high-ticket client relationships across diverse industries, including recruitment, customer service, and real estate.

I bring a wealth of experience working with clients remotely from the United States and Canada, in addition to in-person experience in the United States and Australia. My expertise includes overseeing appointment setting and calendar management, streamlining processes for improved client interactions, and ensuring seamless coordination between departments. I am adept at managing both client and executive schedules, handling sensitive appointments, and ensuring efficiency in high-pressure environments. Known for my strong leadership abilities, I have consistently led teams to meet and exceed performance targets, contributing to enhanced customer satisfaction, reduced operational costs, and improved conversion rates.

Fluent in both English and Spanish, I am a proactive communicator with exceptional organizational skills, committed to providing top-tier client service and operational support. I thrive in environments requiring strategic planning, resource management, and effective cross-functional collaboration, particularly in high-value, high-demand settings.

Insurance Verification and Authorization Specialist with experience in insurance eligibility verification, benefits validation, prior authorizations, and health insurance policy review. Strong focus on accuracy, regulatory compliance, and attention to detail in international healthcare environments. Proven ability to work with insurance carriers, healthcare providers, and clinical management systems to ensure clear and reliable information for patient care and medical billing.

I am a bilingual virtual assistant (English & Spanish) with 2+ years of experience in customer service and administrative support. I am organized, proactive, and reliable, always focused on streamlining processes and ensuring customer satisfaction. I can assist you with:

Customer Service

• Handling inquiries via email, chat, and phone.

• Assisting with reservations, refunds, claims, and follow-ups.

• Managing CRM and collecting feedback to improve processes.

Administrative Support

• Email and calendar management.

• Organizing meetings, events, and travel arrangements.

• Preparing reports, presentations, and documents.

• Data entry and database management with accuracy and confidentiality.

I am interested in building long-term working relationships and providing reliable and high-quality service. Feel free to contact me to discuss how I can support your business growth.

Leine Vargas – Real Estate Virtual Assistant | Lead Generation | Admin Support | Social Media Management

I’m a dedicated and results-driven Virtual Assistant with 5 years of experience specializing in the real estate industry. Throughout my career, I’ve supported real estate professionals by streamlining operations, managing data, generating high-quality leads, and boosting online presence.

My expertise spans a wide range of essential functions, including:

Lead Generation – Identifying and qualifying prospects through targeted research and outreach strategies.

Data Entry & Management – Maintaining accurate and organized CRM systems to support informed decision-making.

Administrative Support – Coordinating schedules, managing emails, and ensuring seamless day-to-day operations.

Appointment Setting – Engaging with clients and prospects to schedule showings, meetings, and follow-ups.

Social Media Management – Creating and managing content across platforms to enhance brand visibility and engagement.

I am a qualified and professional web developer with over eight years of experience in web development. Strong creative and analytical skills. Team player with an eye for detail. Backed with five plus years of experience as an IT Support Specialist, CompTIA A+, O365 Specialist, Sophos certified, HIPAA compliant, Threatlocker Specialist