Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

I'm Jordi Silva, a professional Virtual Assistant with over three years of experience, primarily in the real estate sector, and additional experience as a Document Collection Specialist for a lemon law attorney firm. My diverse background in telecommunications, retail, and hospitality has equipped me with strong skills in customer service, administration, and digital marketing. In my previous roles, I’ve managed tasks such as client support, document collection, transaction coordination, and social media content creation. I’m proficient in CRM systems like Salesforce and Boomtown, ensuring efficient organization and client communication. Bilingual in English and Spanish, I excel at handling document verification and maintaining effective communication with clients. Currently, I’m expanding my expertise with a certificate in Digital Marketing to stay ahead in the industry.

I am a highly motivated professional known for my dedication to fairness, competitiveness and responsibility in my work performance. I have exceptional interpersonal relationship and management skills, coupled with strong analytical and leadership abilities. Mean values as competitive, outstanding and fair person makes me a good candidate for this kind of position

I'm an engineering professional with an extensive Business Development, Customer Service and Virtual Assistant background. My technical experience and proven charisma for client interaction let me for a thriving freelance career, earning a top-rated reputation by delivering excellent results, in addition to being an organized and responsible person. My Spanish-English bilingual skills allow me to fit perfectly in an international business scenario for 8+ years.

Organized and detail-oriented professional with experience in graphic design, digital content creation, and administrative coordination. Skilled in visual communication, social media content development, and client communication through digital platforms. Experienced in managing projects and workflows using tools such as Google Workspace, Microsoft Office, Trello, Canva, and Adobe Creative Suite.

Bilingual (English-Spanish) Virtual Assistant and Customer Support Specialist with experience in CRM management, client communication, and remote operations. Skilled in handling high-volume interactions, managing calendars and inboxes, and ensuring efficient workflow coordination. Proven ability to resolve issues, maintain organized systems, and support business growth in fast-paced remote environments. Seeking remote opportunities in virtual assistance, customer support, or operations.

Highly organized administrative and customer support professional with hands-on experience in the hospitality and language services sectors, managing bilingual (English-Spanish) client communication, scheduling and reservations, accurate record-keeping, and day-to-day operational support in both remote and on-site environments. With a strong background in written communication and documentation through professional freelance translation work, experienced in following SOPs, managing multiple tasks and deadlines, and maintaining clear, consistent communication with clients and internal stakeholders. Proficient in Google Workspace, Microsoft Office, Notion.

Hi, my name is Agostina Britos. I’m an advanced student of English Translation with strong organizational and time-management skills.

I have experience supporting administrative tasks, managing documentation, organizing information, and assisting clients. I also worked as an English teacher, which helped me develop clarity, responsibility, and strong interpersonal skills.

I’m comfortable working remotely, following instructions, meeting deadlines, and handling multiple tasks efficiently.

I’m detail-oriented, reliable, and proactive. I enjoy helping teams stay organized and productive while maintaining a professional and positive approach.

I’m currently looking for a virtual assistant position where I can contribute with strong language skills, commitment, and a strong work ethic.

Bilingual with experience at the best BPO companies from Colombia and even the world, I worked as customer service, customer support and customer support, In addition to that, I had the opportunity to work as Business Control Officer at Scotiabank. Apart from working, I am volunteering as a digital creator , and I am passionate about sports

I’m a video editor with over 9 years of experience creating engaging content for YouTube, TikTok, Reels, and other digital platforms. I specialize in Adobe Premiere Pro, After Effects, and Photoshop, and bring a strong eye for detail, pacing, and storytelling. Since 2020, I’ve worked as a freelancer, collaborating with brands and creators to deliver high-quality videos tailored to their audience and goals. Native Spanish speaker, fast, reliable, and passionate about impactful visual content.

I’m a proficient customer support specialist with over 5 years of experience and a strong passion for continuous learning. I am recognized for delivering quick, effective, and customer-centric solutions. With expertise in managing databases, handling high volumes of inbound and outbound calls, scheduling appointments and follow-ups, and performing administrative tasks, I thrive in multitasking environments. My ability to understand customer needs and leverage all available resources has enabled me to provide excellent service across various US-based companies in telecommunications, legal, finance, healthcare, and language interpretation fields.

Infrastructure control for 10 years, student of assistant administrative accounting, SAP technical consulting, bachelor's theology.

I have B2 level in English, A2 in German, B1 in Portuguese, and native speaker in Spanish.

Technician in Broadcasting and Audiovisual Media with advanced training in professional

photography at Zona Cinco Film and Photography School. Fluent in English (90% spoken and written)

with strong commercial, sales, and customer service management skills. Experienced in live event

presentations, interviews, documentaries, video clips, and radio podcasts.

Trained in external customer management, call center operations, and social media engagement.

Charismatic and adaptable, with proven ability to execute marketing strategies to promote

products and services. Skilled in developing media plans, managing communication projects, and

leveraging information systems to enhance organizational visibility and impact.

Core competencies include effective communication, business management, and excellent

interpersonal relationships. Recognized for professional presentation, creativity, and adaptability.

Technical expertise in office software, call center enviroment (Zendesk, Salesforce, Stripe, Notion,

Magento, Shipstation, Slack, etc) video editing (Premiere), photo editing (Photoshop), and audio

production (Sonar, Studio One).

Customer service and technical support professional with over 5 years of experience in international contact centers and customer-facing environments. Skilled in troubleshooting, account management, and order processing. Proven ability to handle high volumes of email and phone interactions while maintaining accuracy, empathy, and professionalism. Strong multitasking, communication, and problem-solving abilities, with advanced proficiency in English for business and negotiation contexts. Highly responsible, proactive, and adaptable to fast-paced environments.

Customer-oriented professional with 4+ years of experience in customer service and logistics support. Skilled in handling inquiries, resolving concerns, and delivering positive customer experiences. Known for strong interpersonal skills, attention to detail, and the ability to stay composed under pressure. Committed to providing excellent service and building strong customer relationships.