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Natalia  xxxxxx

Operations Manager | Executive Assistant | Customer Service Representative | Customer Experience Manager | Performance Management Specialist

Natal, Brazil

Expected salary

$15/hour - $2,400/month
Available now
Full time
+3 years of experience
Virtual Assistant

I’m an Operations & Customer Success professional with 4+ years of experience supporting founders, leading operations, and making sure clients feel supported, guided, and taken care of from day one.

I specialize in onboarding new customers, organizing backend operations, and keeping processes running smoothly so nothing falls through the cracks. I’ve helped launch and scale US-based accounts from scratch, improve CSAT and QA scores, and create clear SOPs that turn messy systems into efficient workflows.

I’m highly comfortable working directly with customers — answering questions, running onboarding calls, following up, and making sure people stay engaged and progressing. I take ownership of my work, communicate proactively, and don’t need to be micromanaged to get things done.

I’m fluent in English, a native Spanish speaker, and conversational in Portuguese. I’m currently looking for a remote, full-time role in operations or customer success where I can support a growing coaching or education-based business and grow alongside the founder.

Fun fact: I genuinely enjoy organizing processes, building structure, and turning chaos into clarity.

Adobe Acrobat
Adaptability
Active listening
Agile methodologies
Coaching and mentoring
Analytics and Reporting
Financial reporting
Operations Management
Process Improvement
Slack
Performance management
Client Relationship Management
Travel planning
Advanced Excel skills
Power BI
Data visualization
Conflict resolution
Communication Skills (Oral and Written)
Remote work management
Calendar scheduling
Document translation
Sales process optimization
Organizational skills
Business Communication
Customer service
Customer Service Management
Educational Technology Integration
Technology Proficiency
Sales
Spanish Native
Portuguese Advanced
English Expert
Valeria  xxxxxx

DENTIST | INTERPRETER

Guayaquil, Ecuador

Expected salary

$18/hour - $2,880/month
Available now
Full time
Part-time
Freelancer
+3 years of experience

Bilingual Dentist and Interpreter with extensive experience providing high-quality dental care and effective communication in both English and Spanish. Skilled in patient education, treatment planning, and clinical procedures, with a strong focus on cultural sensitivity and clear communication. Experienced in remote consultation support, tele-dentistry, and interpretation services, ensuring patients and teams receive accurate and professional guidance. Committed to delivering exceptional care while bridging language barriers and fostering patient trust.

Active listening
Adaptability
Analytical Thinking
Customer service
Customer Service Management
Calendar scheduling
Cold calling
Critical Reasoning
Ethical selling
Client Relationship Management
Creative thinking
Customer empathy
Ethics and Integrity
Goal setting
Organizational skills
Relationship building
Spanish Native
English Expert
Michell  xxxxxx

Customer Support Representative

Cali, Colombia

Expected salary

$7/hour - $1,100/month
Available now
Full time
Part-time
Freelancer
+1 years of experience
Customer Support

Technician in Commercial and Financial Services with B2 English level certified. Experienced in presential and remote customer service, including call center operations in Spanish and English. Known for empathy, clear communication, problem-solving skills, and meeting quality and time metrics. Proficient in technological tools and working under pressure with a proactive and organized approach.

Multitasking
First-call resolution
Email management
Live chat support
Organizational skills
Active listening
Adaptability
Customer service
Customer relationship management
English Advanced
Spanish Native
Daniela  xxxxxx

Executive Virtual Assistant

Santo Domingo de los Colorados, Ecuador

Expected salary

$8/hour - $1,280/month
Available now
Full time
Part-time
Freelancer
+4 years of experience
Virtual Assistant

A creative mind with initiative and a commitment-oriented attitude. Experienced in customer service; quality and process management analysis in customer service, sales, and operations; and administrative assistance in different areas, such as Finance, Real Estate and Communications. I adapt easily to the use of new software and office applications. I have successfully improved service quality, strengthened customer trust, and optimized productivity in the teams and environments where I have worked.

Active listening
Adaptability
Adaptive Team Player
Administrative Management
Administrative Support
Administrative tasks
Data Entry
Administrative Assistance
Digital Marketing
Social media management
Communication Skills (Oral and Written)
Organizational skills
Time Management
Real Estate Marketing Strategies
Real Estate Assistance
Advanced Excel skills
Customer Service
Analytical Thinking
CRM Management
Social Media Marketing
Social media customer support
Calendar scheduling
Multitasking
Google Workspace
CRM Management
CRM software
Email management
Email Marketing
English Intermediate
Spanish Native
Belkis  xxxxxx

Customer Service Representative | Communications Manager | Medical receptionist | Real Estate Sales Agent | Sales Associate

Cartagena de Indias, Colombia

Expected salary

$6/hour - $960/month
Available now
Full time
Part-time
Freelancer
+4 years of experience
Customer Support

I have several years of experience working in customer-facing roles, primarily in customer service and customer success environments. I’ve supported clients through multiple channels, including phone, email, and chat, always focusing on delivering clear communication, fast resolutions, and a positive customer experience.

In my previous roles, I handled high volumes of inquiries, resolved complex issues, and followed up to ensure customer satisfaction. I’ve also worked with CRM tools such as Salesforce and HubSpot to document interactions, track cases, and manage workflows efficiently.

Additionally, I’ve collaborated closely with internal teams to escalate issues when needed and improve processes based on customer feedback. My background has helped me develop strong problem-solving skills, empathy, and the ability to remain calm and professional in fast-paced environments.

Overall, my experience aligns well with this role because I understand the importance of building trust with customers, meeting performance metrics, and contributing to a team-focused culture while consistently delivering high-quality support.

Active listening
Adaptability
Assessment and Evaluation
Sales Strategy
Recepcionist
Active listening
Asset Management
Assessment and Evaluation
Analytical Thinking
Adaptability
Active listening
Adaptability
Analytics tools
Analytical Thinking
Public Relations Specialist
Relationship building
Organizational skills
Advanced Excel skills
CRM Management
CRM software
Active listening
Adaptability
Customer feedback analysis
Customer service
Customer Service Management
Email management
Asset Management
Medical translation
Client Services Manager
Customer Relationship Management (CRM) in Telecom
Sales process optimization
Technical writing
Communication Skills
Accounts payable/receivable management
Sales funnel management
Residential and Commercial Property Sales
Business Communication
Communication Skills
Spanish Native
French Intermediate
English Native
Sofia  xxxxxx

MULTILINGUAL CUSTOMER SERVICE PROFESSIONAL

Popayán, Colombia

Expected salary

$8/hour - $1,280/month
Available now
Full time
Part-time
Freelancer
+1 years of experience

I am a multilingual professional from Colombia with a Master’s degree in English and Communication. I speak Spanish, English, and French, and I truly enjoy connecting with people from different backgrounds. I am passionate about communication, cultural exchange, and human interaction, which is why I feel most fulfilled in environments where relationships matter. My experience in education, customer service, and international contexts has shaped me into an adaptable, empathetic, and responsible person. I love learning, meeting new people, and growing through every experience, both professionally and personally.

Active listening
Analytics tools
Assessment and Evaluation
Communication Skills
Communication Skills (Oral and Written)
Leadership
Multitasking
Adaptability
Academic writing
Academic Publishing
Remote communication tools
Customer service
Customer relationship management
Microsoft Office Suite
Cold calling
English Expert
French Advanced
Spanish Native
Diana  xxxxxx

Appointment Setter | Virtual Assistant | Bilingual Customer Support | Communications Specialist | Content Specialist

Lima, Peru

Expected salary

$10/hour - $1,600/month
Available now
Freelancer
Full time
Part-time
+4 years of experience
Virtual Assistant

I am a resourceful person. I don’t give up on the things that I don’t know. I will research on solutions, ideas and find the way to do it. Spanish is my native language and I speak English fluently (C2: https://cert.efset.org/en/8ZPyzU). I have more than 10 years experience in corporate communication, including public relations (contacting journalists, arrangement interviews, sending press releases); digital communication (social media managing, copy writing, kpi’s measurement); and corporative image (organizing events, supervising the use of corporate identity elements, content writing). I have also experience managing budget and teams. In addition to this experience, I have also worked on customer service, sales and as a collection agent for a bank, contacting people who owed money for their credit card.

Adobe Illustrator
Adobe Premiere Pro
Brand Ambassador
Brand Manage
Networking abilities
Objection handling
Sales Strategy
B2C writing
Copywriting
Calendar scheduling
Budgeting
Communication Skills (Oral and Written)
Business Communication
Email management
Meeting Management
Multitasking
Fluency in multiple languages
Social media management
AI tools
Google Workspace
Digital Marketing
Emotional intelligence
Active listening
Time management
Follow-up tactics
Communication Skills
Customer Service Management
Customer service
Communication Skills
Content Creator
Content creation
Communication Skills (Oral and Written)
Community Manager
Corporate Communications Manager
Persuasive communication
Remote communication tools
Business Communication
Travel planning
Budgeting
Client Relationship Management
Social media management
Canva
Image editing
Adobe Illustrator
Adobe Premiere Pro
Affiliate Marketing
Content Marketing Manager
Channel Marketing Manager
Markey
Marketing and Advertising
Data Analysis
Lead Generation Specialist
Lead qualification
Microsoft Office Suite
Prospecting
Adobe Premiere Pro
Adobe Illustrator
Adobe Suite
Capcut
Client Services Manager
Client Relationship Management
Media Relations Specialist
Public Relations Specialist
Relationship building
Social Media Manager
Social media writing
Film Editing
Copyediting
Ad copywriting
Critical Reasoning
Adaptability
Digital marketing knowledge
GHL Platform Use
Budgeting and Financial Planning
Accounts payable/receivable management
Financial accounting
Spanish Native
English Expert
Theo  xxxxxx

Acquisition Specialist | Executive Assistant to the CEO | Cold Caller | Administrative Virtual Assistant | Appointment Setter

Mendoza, Argentina

Expected salary

$7/hour - $1,040/month
Available now
Part-time
Freelancer
+2 years of experience
Real Estate & Property Management

I’m a detail-oriented professional with experience in real estate research, lead generation, and financial analysis. I’m passionate about working in roles that involve organization, problem-solving, and proactive decision-making. My skills include market research, running comparative analyses, and managing multiple tasks efficiently. I’m always eager to learn and grow in areas like project coordination and financial strategy. Outside of work, I enjoy exploring new hobbies and challenges, and I’m currently learning more about real estate investment opportunities. Fun fact: I love trying out new smoothie recipes in my free time!

real estate
Cold calling
Comping
Ability to Work in a Team
Adaptability & Creativity
Advanced Excel
Go high level
Negotiation skills
Team collaboration
Advanced Excel skills
Power BI
SQL
Active listening
Analytics tools
Data entry
Bookkeeping
Communication Skills
Market Research
Analytics and Reporting
Time management
English Advanced
Spanish Beginner
Juan  xxxxxx

Operations Manager | operations and procurment specialist

Cali, Colombia

Expected salary

$20/hour - $3,200/month
Available now
Full time
Part-time
+4 years of experience
Finances & Management

Operations & Management Professional | 10+ Years of Experience

​I am a result-oriented professional with over a decade of experience managing business operations in high-pressure environments. Throughout my career, I have developed a 360-degree vision of the business cycle, excelling in operational leadership, staff management, and financial logistics.

​My background in diverse roles—from customer-facing service to administrative strategy—has made me an expert at multitasking and keeping operations running smoothly under any circumstance. I am a firm believer that consistency and resiliency are the keys to solving complex problems, and I apply the same discipline to my work as I do to my personal growth and daily routines.

​I am ready to bring my leadership, adaptability, and operational expertise to a global team.

Fast Learner / Quick Study
Critical Thinking
Problem Solving
Proactivity / Initiative
Detail-Oriented
English Advanced
Spanish Native
German Intermediate
Jorge  xxxxxx

Video Editor

Santa Cruz de la Sierra, Bolivia

Expected salary

$8/hour - $1,280/month
Available now
Full time
Freelancer
Part-time
+4 years of experience
Design & Multimedia

I’m a video editor with over 9 years of experience creating engaging content for YouTube, TikTok, Reels, and other digital platforms. I specialize in Adobe Premiere Pro, After Effects, and Photoshop, and bring a strong eye for detail, pacing, and storytelling. Since 2020, I’ve worked as a freelancer, collaborating with brands and creators to deliver high-quality videos tailored to their audience and goals. Native Spanish speaker, fast, reliable, and passionate about impactful visual content.

Adobe Premiere Pro
After Effects
Film Editing
Color Grading
Animation
Adaptability
Audio editing
Copyediting
Editing and proofreading
Organizational skills
Communication Skills
Active listening
Multitasking
Video editor
Video editing
Final Cut Pro
Short Form Editing
Short-Form Video Editing
Social Media Video Editing
Video Marketing Specialist
Asset Management
Spanish Native
English Expert
Genesis  xxxxxx

Customer Support Team Leader | Quality Assurance Analyst | Training Specialist | Business Process Improvement Specialist | Customer Experience Specialist

Barranquilla, Colombia

Expected salary

$9/hour - $1,440/month
Available now
Full time
+4 years of experience
Customer Support

Team leader, with over 4 years of experience in the BPO industry, specializing in the optimization of administrative processes to improve operational efficiency.

Competent in data analysis, planning, and execution of strategic projects, adapted to the specific needs of the context. Skilled in the implementation and use of the Office package to develop programs aimed at achieving established objectives. Demonstrated ability in directing and motivating teams of up to 29 people, consistently achieving the set goals through the effective use of resources and soft skills.

Fun Facts

  • I have been training in taekwondo for about 10 years now. During this time, I have earned my blue belt and had the honor of representing the Atlántico department in various competitions at the regional, departmental, and university levels.

  • Throughout my journey, I have traveled across Colombia, where I have explored places like Bogotá, the capital, and other municipalities in Valle del Cauca. This experience has taught me how to adapt easily to different cultures and environments.

  • There was a time when I became completely absorbed in K-dramas, which inspired me to learn Korean. Unfortunately, I found that there were not many resources in Spanish for studying the language, so all I managed to pick up was reading Hangul. This journey led me to focus on learning English instead, given the abundance of study materials available. Ironically, I now speak English, while I can only count from one to ten in Korean thanks to my taekwondo training.

    (I have fun testing my pronunciation on random paragraphs, and I often find myself pleasantly surprised when I get it right!)

  • Lastly, I appeared in a short video that the company I currently work for published on its social media channels. Here’s the link if you would like to take a look: https://www.instagram.com/reel/DDKf7VSI9lJ/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Office 365
Graphic design basics
Infographics
Good Presentation Skills
Customer Complaint Resolution
Proactive and self-motivated
Self-Directed Learning
Proficient writing and spelling
Team Leadership
Critical Thinking and Problem-Solving
Project Development
Client Communications
Project Coordination
Strong Organizational Skills
Virtual Assistant
customer experience
Customer Support
Exceptional organisational skills
Recruiting
Human Resources Management
Spanish Native
English Expert
Mariana  xxxxxx

Spanish Interpreter | Costumer Support

Montevideo, Uruguay

Expected salary

$10/hour - $1,600/month
Available now
Full time
+4 years of experience
Writing & Translation

Compassionate and detail-oriented Healthcare Support Specialist with a solid background in Radiology, Medical Interpretation, Customer Service and Healthcare Administration. Driven by empathy and precision, I strive to improve patient experiences through clear communication, efficient coordination, and technical support in healthcare environments.

Adaptability
Advanced Excel skills
Google Workspace
Medical translation
Customer empathy
Customer relationship management
Customer service
English Expert
Spanish Native
Giovanna  xxxxxx

Executive Assistant to the CEO | Executive Assistant | Executive Virtual Assistant | Administrative Assistant | Administrative Virtual Assistant

Itapema, Brazil

Expected salary

$9/hour - $1,500/month
Available now
Full time
Part-time
Freelancer
+4 years of experience
Virtual Assistant

Bilingual Professional with solid experience in customer service and success, administrative support, working with national and international companies. Experienced in multichannel support (email, phone, CRM systems, and WhatsApp), handling requests, resolving issues, tracking inquiries, and building strong customer relationships.

Microsoft Office Suite
Google Workspace
Active listening
Analytical Thinking
Organizational skills
Adaptability
Calendar scheduling
CRM Management
CRM platforms (Zendesk, Salesforce)
Customer empathy
Customer service
Virtual team management
Client Relationship Management
Client Services Manager
Graphic design basics
Canva
Multitasking
English Native
Portuguese Native
Spanish Intermediate
Maria  xxxxxx

Executive Assistant to the CEO

Maracaibo, Venezuela

Expected salary

$6/hour - $1,000/month
Available now
Full time
Part-time
+2 years of experience
Virtual Assistant

Hi, my name is Maria. Im a medical Doctor since 2021. With 3 years of experience working remotely.

I know CRM, Administrative task. Appoitment setter.

Asistente Virtual
Ability to Work in a Team
Administrative Assistance
Administrative Management
Administrative Support
Advanced English
CRM Management
Appointment Scheduling
Calendar Management
Active Listening
Adaptability
Adobe Acrobat
Administrative tasks
Assertive Communication
Basic Excel
Executive Assistant
Responsibility
Basic bookkeeping
Calendar scheduling
CRM Software
*Exceptional communication skills *Quick learner *Multi-line phone operation *Persuasive speaker com
Creative thinking
Spanish Expert
English Advanced
María  xxxxxx

Executive Virtual Assistant | Project Manager | Bookkeeper

Santa Cruz de la Sierra, Bolivia

Expected salary

$10/hour - $1,600/month
Available now
Full time
+4 years of experience
Virtual Assistant

Remote Executive Assistant | Bookkeeper | Project Manager with 5+ years of experience supporting CEOs and cross-functional teams across real estate, construction, and SME environments. Skilled in project coordination, bookkeeping, and operations management, ensuring seamless workflows from planning to execution. Proficient in QuickBooks, SAP, Google Workspace, Jira, and CRM systems. Trilingual (Spanish, English, Portuguese), detail-oriented, proactive, and committed to driving efficiency, financial accuracy, and continuous improvement in remote settings.

Content Marketing Manager
Virtual team management
Virtual Classroom Management
Adaptability
Calendar scheduling
Video Marketing Specialist
Canva
Audio editing
Google Workspace
Project Management
Organizational skills
CRM platforms (Zendesk, Salesforce)
Real Estate Marketing Strategies
Residential and Commercial Property Sales
Customer Success Manager
Channel Marketing Manager
Content Marketing Manager
Social media management
Social media customer support
Ad copywriting
Art direction
Sales techniques
Communication Skills (Oral and Written)
Contract Negotiation
Digital Marketing
Facebook Ads
Lead Generation Specialist
Social Media Marketing
Content creation
Multitasking
Time management
CRM Management
Operations Management
Active listening
Email Marketing in GHL
Real Estate Marketing Strategies
Sales funnel management
Customer empathy
Customer journey mapping
Technical support basics
Leadership
Problem-solving
Cold calling
Reconciliation (bank, accounts)
Basic bookkeeping
Project Management
CRM Management
Google Workspace
Google Ads
English Expert
Spanish Native
Portuguese Advanced