Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Results-driven International Sales Executive with over three decades of experience leading commercial operations across the Americas. Expert at translating complex value propositions into revenue growth within international markets. Native fluency in English and Spanish with mastery of Portuguese and French. Specialized in high-ticket negotiations, remote sales leadership. Passionate about leveraging cross-cultural insights to close deals and scale global sales teams.

Professional with extensive experience in customer service and hospitality, passionate about providing exceptional service and creating memorable experiences. Skilled in client communications, conflict resolution, and team coordination. Proficient in CRM systems and reservation management.

I’m a highly organized Project Coordinator with 10+ years of experience supporting operations, managing projects, and delivering strong client service in remote, international environments. I also bring hands-on experience working in roles aligned with Operations Manager and Client Relations functions.

In my most recent role at a U.S.-based market research company, I managed multiple projects end-to-end while serving as a key client point of contact—ensuring clear communication, aligning expectations, and keeping timelines and deliverables on track. I worked cross-functionally to streamline workflows, solve issues proactively, and maintain high-quality outcomes.

Alongside this, I founded and ran an online education program, where I led day-to-day operations, coordinated global schedules, onboarded teams, and ensured a seamless client and student experience.

I’m highly proficient in tools like Google Workspace, Excel, Asana, Trello, Monday.com, Slack, and Zoom. Known for being detail-oriented, proactive, and adaptable, I thrive in fast-paced environments where I can support both operational efficiency and client success.

I’m particularly drawn to roles where I can combine project coordination, operations, and client management to help teams run smoothly and deliver excellent results.

Hi there,

I'm a graphic designer with over ten years of experience creating visual content for both national and international brands. My background spans social media, print campaigns, websites, and POP materials—always with an eye for clean layout, thoughtful typography, and visual hierarchy.

I'm comfortable moving between tools like Photoshop, Illustrator, Canva, Capcut, Premiere and Figma, I'm drawn to roles where design serves a purpose beyond just looking good. Whether it's building brand consistency across platforms or collaborating with a team to bring ideas to life, I enjoy being part of projects that feel meaningful.

I'd love the chance to bring my experience and curiosity to your team.

Bilingual professional with experience across customer service, U.S. logistics coordination, metalworking, and team leadership, demonstrating strong multitasking, problem-solving, and communication skills in high-pressure environments.

I help businesses deliver fast, reliable customer support and stay organized through efficient virtual assistance.

9+ years supporting U.S.-based clients (email, chat, CRM, scheduling). I handle high volumes, keep communication clear, and ensure customers get quick, professional responses.

I'm a bilingual and proactive operations support specialist with a background in client relations and administrative

support. Skilled in resolving complex issues, managing sensitive data, and providing outstanding customer

service in both English and Spanish. Adept at working in dynamic environments, managing multiple priorities, and

adapting quickly to new challenges.

Experienced professional in sales, marketing, and customer service, with outstanding communication, negotiation, and client acquisition skills. I am proactive and adaptable to diverse work environments. Experience in both local and international markets.

Work Experience

Sales Consultant – Roca Viva Real Estate

Property sales management and closing.

Personalized customer service and guidance throughout the buying process.

Lead follow-up and generation of new business opportunities.

Marketing Specialist – Shift Company

Development and implementation of marketing strategies.

Social media and digital campaign management.

Results analysis and campaign optimization.

Cold Calling Agent – ​​SNYNS (USA)

Telephone contact with potential clients in the international market.

Lead generation and appointment scheduling.

Handling objections and closing sales opportunities.

Sales Consultant – Kay Cosmetics / Myky Aesthetics

Sales of facial and body care products. Customer service and personalized product recommendations.

Customer loyalty and after-sales support.

Im from Caracas, Venezuela with experience working remotely in sales and also creating content using AI tools, bilingual and also have experience dealing with costumers from Latin America and United States. Im always trying to learn new things, improving my skills and helping to any other departmet in a company

I’m Yensy Sagastume, a creative and detail-oriented Graphic Designer with over 3 years of experience in branding, apparel design, and digital media. I specialize in producing high-quality artwork for sublimation, screen printing, DTF, and embroidery, combining technical precision with artistic vision.

With strong skills in Adobe Illustrator, Photoshop, and Canva, I bring ideas to life through original logo concepts, marketing materials, and client-ready mockups. I’m also expanding into social media marketing, blending design with digital strategy to help brands connect with their audiences.

Known for my adaptability, clear communication, and commitment to excellence, I ensure every project reflects both creativity and quality.

Community manager with 5 years of experience, worked with different clients around the world. I’m also a content creator, have knowledge with social media strategy, Facebook ads, and organic viral content

Business Administrator with extensive experience leading bilingual teams in U.S. banking operations and international logistics. Skilled in strategic sales, supply chain management, and transforming technical claims into revenue opportunities. Demonstrates advanced analytical capabilities with Excel, high emotional intelligence, and proficiency in conflict resolution.

High-energy, proactive Executive Assistant and Appointment Setter with 4+ years of experience managing administrative operations. Proven track record in increasing sales by 20% through assertive communication and meticulous follow-up. Expert in CRM management, Google Workspace, and AI tools (ChatGPT) to optimize company workflows. Operations-focused professional with experience supporting U.S.-based companies in healthcare insurance and customer service. Strong background in supporting business owners, coordinating schedules, client communication, billing, quotes, payment follow-up, database management and ensuring smooth day-to-day operations and revenue growth.

Versatile engineer with a strong background in administrative and operational support, I bring proven experience in managing schedules, coordinating tasks, and ensuring seamless day-to-day operations. My expertise includes handling documentation, organizing workflows, and providing reliable assistance to executives and teams in fast-paced environments. I am skilled at balancing multiple priorities with attention to detail, while maintaining clear communication and a customer-oriented approach. This combination allows me to contribute effectively as an Administrative Assistant, supporting both organizational efficiency and business growth.