Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Operations & Project Manager with experience leading and coordinating multicultural remote teams across the U.S., Brazil, Argentina, Puerto Rico, and the Philippines.

I specialize in organizing sales and operational workflows, improving internal systems, and ensuring seamless execution across CRM platforms, customer service teams, and cross-functional stakeholders.

Background in tourism and property management, with hands-on leadership over customer support agents and multiple external vendors. Experienced in Notion, Guesty, Conduit, Google Workspace, and multi-channel platforms (Airbnb, Booking, Expedia).

Fluent in English, Spanish, and Portuguese (written & spoken).

Detail-oriented, structured, highly accountable, and comfortable managing 20+ active projects or opportunities simultaneously in fast-paced remote environments.

Experienced in property management, Transaction coordinations in Texas, collections, and Property Manager, with a strong ability to handle tenant relations, maintenance and transaction coordinations, and financial operations while ensuring efficiency, clear communication with clients, vendors, Brokers, and a seamless customer experience.

Versatile and motivated professional with experience in digital support, content creation, and online business assistance. Skilled in social media management, branding, and administrative coordination, with a strong ability to adapt quickly to new tools and responsibilities. Known for being organized, proactive, and detail-oriented, with a passion for helping teams stay consistent, productive, and focused on results. Committed to delivering high-quality work, clear communication, and reliable support in fast-paced remote environments.

Bilingual Industrial Engineer with 10+ years of proven success in Property Management, Real Estate Operations, and Maintenance Coordination. Skilled in tenant relations, vendor management, budget administration, contract negotiation, and CRM systems (AppFolio, DoorLoop, kvCORE, Skyslope, and GoHighLevel). Adept at leading property management teams, optimizing occupancy rates, and implementing operational best practices to enhance property value and client satisfaction.

Sales and customer service professional with strong experience in team leadership, sales strategy, digital marketing, and CRM management. Proven ability to exceed KPIs, improve customer satisfaction, and drive revenue growth in fast-paced, KPI-driven environments. Advanced English speaker with experience supporting U.S.-based companies.

I am a bilingual virtual assistant (English & Spanish) with 2+ years of experience in customer service and administrative support. I am organized, proactive, and reliable, always focused on streamlining processes and ensuring customer satisfaction. I can assist you with:

Customer Service

• Handling inquiries via email, chat, and phone.

• Assisting with reservations, refunds, claims, and follow-ups.

• Managing CRM and collecting feedback to improve processes.

Administrative Support

• Email and calendar management.

• Organizing meetings, events, and travel arrangements.

• Preparing reports, presentations, and documents.

• Data entry and database management with accuracy and confidentiality.

I am interested in building long-term working relationships and providing reliable and high-quality service. Feel free to contact me to discuss how I can support your business growth.

Hello! I'm Mariana, a Venezuelan with 8 years of experience in graphic design and 6 years as video editor. I've gained experience in diverse industries, from fashion marketing and travel agencies to e-commerce and restaurant marketing.

In e-commerce, I specialized in creating high-performing video ads and social media videos for leading shapewear brands, targeting markets in the US, Colombia, and Mexico across Amazon, YouTube, and Instagram.

My technical skills include proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, InDesign, Illustrator, and adobe XD), as well as project management tools like Trello, Asana, Notion, Slack and Monday. I have a strong foundation in motion graphics, including logo animations, and I am committed to continuous learning and skill development.

Operational logistics to skyrocket sales in businesses with skills communication.

Bilingual Virtual Assistant and Administrative Professional with experience in customer service, supervision, healthcare administration, logistics, and translation/interpreting. Strong organizational skills, multitasking abilities, and experience working with international teams, insurance platforms, and administrative systems. Fluent in English and Spanish, with additional proficiency in Italian and French.

Soy una persona responsable, resolutiva y comprometida.

Versatil in both languages, English and Spanish, and I consider myself as a very proactive and problem-solving person.

I got a degree in Business Administration, which has allowed me to gain in-depth knowledge in administrative and executive areas.

I have 7 years of experience as a virtual assistant. Throughout my career, I have worked in various roles within the administrative area, allowing me to develop strong skills in office management, project coordination, and schedule management. My experience also includes customer service, which has taught me to handle hard situations professionally and efficiently.

In my previous jobs, I have been responsible for:

1. Administrative Management: Organizing and overseeing daily office operations, ensuring everything runs smoothly.

2. Executive Support: Assisting executives with managing their schedules, preparing meetings, and coordinating events.

3. Project Management: Coordinating and supervising special projects, ensuring deadlines and objectives are met.

4. Customer Service: Providing excellent customer service, resolving issues effectively. Follow-up- getting additional info from the existing clients, data entry, Back office like following up for Missed payments, pending signature, requotes.

I'm a marketing professional who thrives at the intersection of creativity and data driven strategy. Over the past 8+ years, I've managed social media campaigns and content strategies for clients across North America, Central America, and South America, working remotely with brands in hospitality, automotive, healthcare, ecommerce, and design.

My specialty? Taking business objectives and translating them into social media strategies that deliver real, measurable results. Whether it's growing a startup's Instagram following by 4,400%, pivoting an entire hotel chain's strategy during a pandemic to drive 300% booking increases, or launching the first Spanish language fertility podcast, I focus on impact.

I've worked across diverse markets and industries, which has taught me how to adapt quickly, think strategically, and execute campaigns that resonate with different audiences. Great marketing isn't just about creative content. It's about understanding people, solving problems, and building trust.
What I bring to the table:

✓ Social media management & strategy across Instagram, Facebook, TikTok, YouTube, LinkedIn, and Pinterest
✓ Paid advertising expertise with proven ROI (Meta Ads, Google Ads)
✓ AI powered workflow optimization (ChatGPT, Claude, Gemini, CapCut)
✓ Content creation: copywriting, graphic design, video production, and editing
✓ Team leadership and cross functional collaboration in remote environments
✓ Trilingual: Spanish (native), English (fluent), French (intermediate)

I'm continuously learning. Recently completed certifications in AI Native practices, Prompt Engineering, and Creative Leadership to stay ahead in this evolving digital landscape.

Currently working with innovative brands remotely, helping them grow their digital presence through creative, data driven campaigns. If you're looking for someone who can manage multi platform strategies, lead creative teams, and deliver results across borders, let's connect.

I’m a reliable and organized Virtual Assistant with 3 years of experience supporting U.S.-based clients in administrative, back-office, and coordination tasks. My background includes document verification, data accuracy checks, customer support, quality review, candidate coordination, and HR-related administrative support, which strengthened my organization, attention to detail, and confidentiality handling.

I’m a native Spanish speaker with an intermediate level of English for professional communication. I’m punctual, detail-oriented, and proactive, and I enjoy helping clients stay organized and keep their operations running smoothly.

With over nine years of experience in telesales, I have developed a diverse skill set, having worked on campaigns ranging from customer service and roof inspections to business loans, health insurance, data entry, and real estate.

Throughout my career, I have consistently demonstrated a strong sense of responsibility, a commitment to delivering exceptional results, and a genuine willingness to learn and adapt in fast-paced environments. I am confident that my experience and proactive approach will allow me to contribute effectively to your team.