Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

I’m a bilingual operations professional with a strong background in virtual support, sales, and business management. Over the past few years, I’ve worked remotely supporting teams with calendar and email management, CRM organization, data entry, reporting, customer communication, and process documentation. I’m highly comfortable using tools like Google Workspace, Microsoft Office, and CRM platforms to keep operations organized and running smoothly. In my roles, I’ve automated reports, tracked KPIs, managed budgets, supported payroll, and improved backend systems to help teams stay focused on growth. I’m proactive, detail oriented, and reliable, and I take pride in anticipating needs before they become problems. My goal is to continue growing as a high level Virtual Assistant who not only handles tasks efficiently but also adds strategic value to the businesses I support.

Fun fact: I genuinely enjoy organizing inboxes!

I’m an entrepreneurial professional with experience in operations, sales, and business growth. I’ve worked managing and scaling multiple projects, combining strategic thinking with strong execution and commercial awareness.

My focus is on improving processes, optimizing workflows, and building systems that support sustainable growth. I understand how businesses move — from lead generation and sales follow-up to client management and operational structure — and I enjoy bringing clarity and efficiency to fast-moving environments.

I’m highly organized, adaptable, and used to wearing multiple hats, from operations and administrative coordination to sales and digital strategy execution when needed. I thrive in dynamic settings where structure, performance, and growth come together.

I’m a bilingual customer service agent with over two years of experience working in both office and remote environments. I have handled customer interactions in financial, healthcare, legal, and streaming service campaigns. My strong communication skills in both English and Spanish allow me to provide exceptional support and create positive customer experiences. I’m passionate about problem-solving, teamwork, and continuous learning. I adapt easily to new tools like Zoho, HubSpot, and other CRM systems, and I always strive to exceed performance goals while maintaining professionalism and empathy.

Professional content specialist with solid foundations in digital communication and experience in designing visual and audiovisual experiences. Specializes in creating engaging content across social media platforms.

I’m a bilingual International Business professional with over 2 years of experience in the Real Estate industry. I have a strong understanding of the full real estate cycle, having worked on both the acquisition side (conducting cold calling, lead qualification, and initial negotiations) and on the disposition side as a Disposition Manager, coordinating with buyers, managing property information, and supporting transactions through closing.

This dual exposure has given me a well-rounded perspective of how deals move from lead generation to closing, and the importance of speed, organization, and accurate communication at every stage.

I’ve worked with CRM systems to track pipelines and maintain clean, updated records, used Excel to organize property data and analyze numbers and relied on tools like Google Workspace and email management systems to coordinate communication efficiently.

I’m very process-oriented, detail-focused, and proactive when it comes to follow-ups especially in fast-paced environments where timing directly impacts revenue.

Dynamic and professional with proven experience in social media management, graphic design, digital content creation, and basic
web maintenance (WordPress/Elementor). Expertise in developing engaging visual and textual content, increasing online presence,
and executing paid advertising campaigns (Facebook Ads, Google Ads). Proficient in leveraging AI tools, design software, and various
social media platforms to achieve marketing objectives. Highly adaptable, proactive, and eager to drive digital growth for innovative
teams.

I’m a reliable and organized Virtual Assistant with 3 years of experience supporting U.S.-based clients in administrative, back-office, and coordination tasks. My background includes document verification, data accuracy checks, customer support, quality review, candidate coordination, and HR-related administrative support, which strengthened my organization, attention to detail, and confidentiality handling.

I’m a native Spanish speaker with an intermediate level of English for professional communication. I’m punctual, detail-oriented, and proactive, and I enjoy helping clients stay organized and keep their operations running smoothly.

I’m a bilingual (English–Spanish) Software Engineer with over 5 years of experience working as a Project Manager and Customer Success professional for U.S.-based companies in fast-paced tech environments. My background allows me to bridge technical teams and business stakeholders effectively, ensuring projects are delivered on time, within scope, and aligned with client goals.

I have hands-on experience with CRM platforms, system and API integrations, QA coordination, release management, and process optimization, as well as cross-functional collaboration with distributed development teams. I’m highly organized, proactive, and comfortable owning projects end-to-end while maintaining clear, empathetic communication with clients. I thrive in remote environments, adapt quickly to change, and bring a strong mix of technical expertise, structure, and people skills to everything I do.

If you’re looking for someone who keeps online communities clean, customers calm, and inboxes under control without constant supervision, that’s me. I’m a bilingual Customer Support Specialist and Content Moderator with 3 years of hands-on experience managing social media communities and customer interactions for automotive businesses, where accuracy, consistency, and fast response times mattered every day. My background comes from working directly inside active Instagram pages with high daily interaction. I handled comment moderation, message responses, and community management while ensuring brand tone, platform rules, and customer expectations were respected.I’m used to reviewing content carefully, identifying inappropriate or off-topic interactions, and taking action quickly to keep pages professional and safe. Beyond moderation, I supported customers through direct messages by answering product questions, guiding them to the right solution, and escalating issues when needed. My work required strong attention to detail, patience with repetitive tasks, and clear written communication in both Spanish and English. I’m especially strong at researching information, understanding patterns in user behavior, and applying clear guidelines consistently—key skills for trust & safety and content moderation roles. I work comfortably inside Meta Business Suite, managing inboxes, comments, and notifications efficiently while keeping responses organized. I’m disciplined, reliable, and fast to adapt to new workflows. I don’t need fixed schedules during the day, which makes me a good fit for flexible, asynchronous support and moderation roles that require steady coverage rather than fixed shifts. If you’re looking for a long-term customer support or content moderation professional who communicates clearly, follows rules precisely, and treats your community and users with care, I’m ready to become a reliable part of your team.

IT & Project Management professional with 6+ years of experience supporting

technology operations, institutional planning, and project coordination in academic

and service environments. Strong background in information management, reporting,

IT support, and cross-functional coordination. Experienced working with distributed

teams, project management tools, and process improvement initiatives. Proactive,

detail-oriented, and highly adaptable, with international experience in Australia.

I am a highly proficient Executive Assistant with a track record of enhancing productivity and ensuring seamless executive-level operations. My expertise is grounded in:

• Transaction coordination, deadline tracking, contract review, earnest money verification, title and escrow communication, invoice processing, and financial reporting to ensure smooth and compliant closings.

• With a strong foundation in accounting principles and ongoing studies in Public Accounting, I support executive teams by maintaining accurate records, managing vendor payments, reconciling financial data, and overseeing documentation workflows with precision and accountability.

• I leverage advanced proficiency in Google Workspace, QuickBooks, Asana, Monday.com, Slack, Zoom, DocuSign, Mailchimp, and AI tools to streamline operations, track tasks, manage CRM workflows, and enhance communication across buyers, agents, lenders, title companies, and internal teams.

• Bilingual in Spanish (native) and English (C1), I thrive in fast-paced, remote real estate environments where organization, financial accuracy, and proactive communication are critical to success.

I also have a great hospitality background where my expertise is grounded in

• Leveraging elite customer service and problem-solving skills honed at InterContinental Hotels Group (IHG), where I managed high-pressure environments with discretion and professionalism.

• Utilizing advanced technical proficiency in Google Workspace, QuickBooks, Asana, and Slack to streamline workflows and maintain operational excellence.

Operations-focused professional with experience supporting U.S.-based companies in healthcare insurance, customer service, and administrative operations. Strong background in coordinating schedules, client communication, billing, quotes, payment follow-up, database management and ensuring smooth day-to-day operations. Highly organized, detail-oriented, and adaptable, with a detail-oriented and proactive approach to optimizing workflows and supporting scalable service delivery.

A highly skilled and results-oriented professional with a background in managing high-level operations, appointment setting, and executive support. I have over 10 years of experience in leading teams, optimizing scheduling systems, and driving operational excellence, I have successfully handled complex, high-ticket client relationships across diverse industries, including recruitment, customer service, and real estate.

I bring a wealth of experience working with clients remotely from the United States and Canada, in addition to in-person experience in the United States and Australia. My expertise includes overseeing appointment setting and calendar management, streamlining processes for improved client interactions, and ensuring seamless coordination between departments. I am adept at managing both client and executive schedules, handling sensitive appointments, and ensuring efficiency in high-pressure environments. Known for my strong leadership abilities, I have consistently led teams to meet and exceed performance targets, contributing to enhanced customer satisfaction, reduced operational costs, and improved conversion rates.

Fluent in both English and Spanish, I am a proactive communicator with exceptional organizational skills, committed to providing top-tier client service and operational support. I thrive in environments requiring strategic planning, resource management, and effective cross-functional collaboration, particularly in high-value, high-demand settings.

Operations and Administrative professional with international experience across the U.S., Canada, and Brazil, supporting business operations, client relations, and cross-functional teams. I’ve worked in consulting, education, healthcare, and corporate environments, partnering closely with senior leaders to keep operations running smoothly and efficiently.

My background includes operations coordination, administrative management, HR support, client experience, and process improvement. I’ve led administrative teams, managed office services and vendor coordination, supported finance and bookkeeping functions, and implemented workflows that improved response times and reduced operational bottlenecks. I’m known for being highly organized, proactive, and reliable in fast-paced, multi-stakeholder environments.

I bring a strong people-first mindset, combining clear communication, attention to detail, and problem-solving to support both internal teams and external clients. Fluent in English and Portuguese, with working knowledge of Spanish and Italian, I’m comfortable operating in global and multicultural settings.

Core strengths:
Operations & Administrative Support | Executive Assistance | Client Relations | HR Coordination | Process Optimization | Office & Vendor Management | Multilingual Communication