I am an audiovisual communicator passionate about cinematographic language and visual aesthetics. I have a Bachelor’s Degree in Audiovisual Communication from the University of Piura, with solid knowledge in marketing. I stand out for being responsible, proactive, collaborative and punctual. I am a quick-learning person with effective communication and organization skills. I have leadership and teamwork skills, enhanced through social impact projects and extracurricular activities. I am committed to providing initiatives to improve work processes and I responsibly assume the challenges that arise.

I’m Paulina Fraser, a B.A. in Modern Languages with 7+ years of experience in customer support, inbound and outbound sales, and technical assistance across diverse industries. I specialize in creating meaningful customer interactions that drive satisfaction and converting inquiries into sales opportunities while leveraging digital media to enhance engagement.

What I Offer:

✅ Friendly and efficient customer service to ensure your clients feel valued.

✅ Proven success in inbound sales, turning potential leads into loyal customers.

✅ Technical support expertise, troubleshooting issues quickly and effectively.

✅ Organized and detail-oriented virtual assistance to keep your operations running smoothly.

✅ Creative content creation, including logo design, video editing, and social media management to strengthen your brand.

✨ Tools I’m Proficient With: Microsoft 365 | Zendesk | Salesforce | Freshdesk | Zoho | Intercom | HubSpot | Shopify | LiveChat | Asana | Canva | Logo Design | Video Editing | Social Media Management

My goal is simple: to help your business thrive by delivering top-notch service, creative solutions, and seamless operations that leave a lasting impression.

Advanced Communications student with experience in writing, project organization, and assisting in administrative and creative tasks. Skilled in digital tools and capable of handling repetitive and structured tasks efficiently.

As a highly skilled Business Administrator and Public Accountant fluent in both English and Spanish, I bring over a decade of experience in diverse administrative, customer service, and virtual assistance roles. My expertise spans strategic initiatives, data analysis, appointment setting, and cold calling, with a strong proficiency in tools like Microsoft Office Suite, Zoho, HubSpot, and more. My background in managing teams, optimizing processes, and delivering high-impact results—particularly in remote and multinational environments—equips me to excel as a Bilingual Executive Assistant. I am dedicated to facilitating seamless communication and operational efficiency for executives, demonstrating a proactive approach to solving challenges and ensuring organizational success.

I am a results-driven professional with a diverse background spanning sales, marketing, customer support, and business management in B2C and B2B industries. I love to read, workout, talk to people, and expand my social network. I’m also passionate about, business, negotiation and investments.

My role as a Customer Support Rep at Language Line Solutions allowed me to excel in facilitating effective communication, achieving a perfect score in Quality Assurance evaluations, and being promoted to a team leader.

Transitioning to Gray Group International as a Growth Advisor and Revenue Operations Specialist, I successfully launched a studio company, exceeded revenue goals, and positioned the company as a digital marketing industry leader. My accomplishments include optimizing content, outreach, and social media exposure, fostering collaboration, and closing deals.

After that, working in letivate media as a Sales and Marketing coordinator developing email maketing strategies and sales strategies increasing conversion and sales. Working on apollo, salesforce, linkedin and instantly, managing a team and booking successful discover calls.

My extensive skill set encompasses strong communication skills, sales, marketing, content creation, social media management, email marketing, CRM proficiency (HubSpot), Salesforce, Apollo, blog writing, and client management. I am fluent in English and a native Spanish speaker.

With proven leadership, performance, and technical skills, I am ready to drive success in similar roles, delivering exceptional results and fostering growth in dynamic business environments.

Hello, my name is Paola. I hold a background in Commercial Engineering from Cochabamba, Bolivia, and have accumulated over 9 years of experience as a Virtual Assistant working with various companies in the United States. During this time, I’ve honed my skills in customer service, email marketing, cold calling, follow-ups, lead management, and CRM systems.

I am an experienced Account Manager and bilingual professional with a background spanning client relationship management, administrative support, teaching, and customer service. Born in Colombia and raised in the U.S., I am fully fluent in English and Spanish, which has allowed me to connect effectively with diverse client bases and teams.

In my role as an Account Manager at Information Consultants Incorporation, I managed client relationships, organized large-scale events, and resolved inquiries promptly, ensuring client needs were met with efficiency and professionalism. Previously, as an Administrative Assistant at Fox Company SAS, I provided essential support to the executive team, managed complex schedules, coordinated travel logistics, and ensured seamless office operations. My customer service experience with Teleperformance helped me hone strong communication skills and the ability to handle client concerns with care and clarity.

Additionally, my time as an English Teacher taught me to adapt my communication style to various audiences and develop strong interpersonal skills, which have been invaluable in every client-facing role I’ve held. My approach to work is both organized and proactive, with a keen eye for detail and a dedication to delivering exceptional service that fosters long-term relationships.

I’m passionate about supporting business growth and building strong connections with clients, and I am eager to bring my skills and enthusiasm to a new challenge within a team that values results, integrity, and a client-first approach.

Professional background in back office and customer service over 2 years and 9 months. I worked in direct customer service for nine moths, gaining experience in delivering prompt, efficient answers and guaranteeing client pleasure. I’ve been working in the back office for the last two years, handling important responsabilities like administrative support, resource optimization, and internal process management. Enhacing operational efficiency and offering effective support for internal procedures as well as client contacts hae always been my main priorities.

I am a results-driven Trade and International Business professional with 5 years of experience in customer service and logistics. My strengths are organization, CRM data entry, and problem-solving, allowing me to optimize operations and enhance customer satisfaction. I thrive in fast-paced environments, continuously seeking ways to innovate and improve processes. My goal is to leverage my communication skills and expertise to contribute to a company’s success, fostering team collaboration and driving impactful results. Fun fact: I’m always seeking new challenges and love finding creative solutions to everyday problems!

I am an accountant with experience in customer service and more than 1 year working as an operation manager.I am a proactive, organized, driven and responsible person, with good interpersonal relations. I always have the best disposition for the performance of my duties. I am looking for a challenging job.

Software tester with over 20 months of experience at Globant co, bilingual and ready to face all the challenges, led the initiave to implement accesibility in the projects I worked with the purpose to achive the AAA qualification given by W3C, currently in process to obtain the ISQTB certification and in process to learn my 3rd languague, Italian, that’s makes me a fast learner but I don’t like to stop there because I’m ready to excute all the knowledge that I’ve been acquired.

I have been working online since 2018. I am fully bilingual in English and Spanish and hold a degree in Business Administration. I am also tech-savvy. My extensive work experience spans office environments, property management, operation manager, real estate, cold calling, and customer service, providing me with a diverse skill set and the ability to collaborate effectively with people from various backgrounds. I believe I would be an excellent addition to your team. I am a conscientious individual who works hard and pays close attention to detail. I am flexible, quick to learn new skills, and eager to grow by learning from others.

Equipment:

• 11th Gen Dell Latitude i5

• Jackery 500 Power Station

• EcoFlow River 2 Max Power Station

• Fiber Internet

• Backup Internet

• Backup Laptop

• Backup site to relocate if necessary

Hello, My name is Agustin.

I am 20 years old, and my work experience incluides:
Personal Assistant: Worked as a lawyer’s secretary, managing calendars and documents.

Creative: Experienced in video and photo editing, as well as creating logos for social media platforms.

I am familiar with Google Workspace, Microsoft Office, and Adobe Creative Suite, which allows me to work efficiently in various

I am excited to learn and contribute to the company's growth while developing my skills.

Licenciada en Desarrollo Humano con formación transdisciplinaria y amplia experiencia en la creación y gestión de estrategias de marketing y proyectos empresariales. Especialista en liderazgo de equipos, promoción de la colaboración y aseguramiento de la sostenibilidad de los proyectos desde su planificación hasta su ejecución. Mi enfoque combina innovación, planificación estratégica y un liderazgo equilibrado para garantizar resultados medibles y sostenibles.

Cuento con más de 5 años de experiencia en marketing y 8 años en la gestión de proyectos, complementados con formación especializada en CRM, gestión de equipos de trabajo, comunicación asertiva, diseño de flujos estratégicos y comerciales, y publicidad omnicanal, entre otros.

Además, poseo competencias avanzadas en el manejo de herramientas y software como:

Google Workspace | Microsoft Office
ClickUp | Trello | Monday
HubSpot | Canva | Slack
CapCut | Miro | Figma

Mi objetivo profesional es aportar valor a una organización que priorice la innovación, fomente una comunicación efectiva y promueva el desarrollo integral del equipo y los proyectos. Aspiro a liderar iniciativas estratégicas que impulsen resultados significativos, optimicen procesos y fortalezcan la relación con los clientes, asegurando el éxito sostenible en un entorno dinámico y colaborativo.

I am a bilingual professional in the final semester of my Bachelor's in Bilingual Education, with two years of teaching experience and a strong background as a bilingual customer service agent. I excel in adapting to diverse environments, fostering effective communication, and solving problems empathetically. My skills in leadership, creativity, and building meaningful connections, combined with a results-oriented mindset, make me a valuable asset for achieving team goals and driving continuous growth.