Analista de Datos y Business Intelligence con más de 12 años de experiencia, especializado en optimización de procesos e investigación, usando SQL, Excel, Python y Power BI para el desarrollo de pipelines, ETL y ELT, modelado de datos y diseño de dashboards. Transformo datos complejos en storytelling estratégico mediante visualización de datos efectivas que mejora la eficiencia operativa, reduce riesgos y apoya la toma de decisiones.

Commercial professional with a creative approach to problem solving and relationship management. With a background in Visual Arts and a postgraduate degree in Marketing & Tech, I bridge innovation and business results, effectively aligning creative insights with market needs. Currently pursuing an MBA to deepen my expertise in corporate strategy, I am proactive, results-oriented, and a strong advocate of teamwork as a driver of growth.

Bilingual Recruitment and Administrative Professional with extensive experience in customer service, talent acquisition, and virtual assistance. Demonstrates proficiency in recruitment process coordination, client relations management, and marketing strategy creation for lead generation and social media. Recognized for proactive, adaptable, and detail-oriented work ethic, thriving in fast-paced and multicultural settings.

Operations-focused professional with experience supporting U.S.-based companies in healthcare insurance, customer service, and administrative operations. Strong background in coordinating schedules, client communication, billing, quotes, payment follow-up, database management and ensuring smooth day-to-day operations. Highly organized, detail-oriented, and adaptable, with a detail-oriented and proactive approach to optimizing workflows and supporting scalable service delivery.

Hi! Thanks for checking out my profile and giving me the chance to introduce myself!

I’m a Communications Specialist with experience in social media management, content creation, and administrative support. Over the past year, I’ve worked as a medical and legal interpreter for U.S.-based companies.

In previous roles, I’ve managed large volumes of emails, calls, and client inquiries, created social media content, coordinated calendars, and collaborated across departments. I’m organized, proactive, and quick to learn new tools, including CRM systems and digital marketing platforms.

I’m passionate about helping teams stay organized and creating content that truly connects with people. I value supportive and positive work environments, and I bring enthusiasm and reliability to everything I do.

I’m an Operations & Customer Success professional with 4+ years of experience supporting founders, leading operations, and making sure clients feel supported, guided, and taken care of from day one.

I specialize in onboarding new customers, organizing backend operations, and keeping processes running smoothly so nothing falls through the cracks. I’ve helped launch and scale US-based accounts from scratch, improve CSAT and QA scores, and create clear SOPs that turn messy systems into efficient workflows.

I’m highly comfortable working directly with customers — answering questions, running onboarding calls, following up, and making sure people stay engaged and progressing. I take ownership of my work, communicate proactively, and don’t need to be micromanaged to get things done.

I’m fluent in English, a native Spanish speaker, and conversational in Portuguese. I’m currently looking for a remote, full-time role in operations or customer success where I can support a growing coaching or education-based business and grow alongside the founder.

Fun fact: I genuinely enjoy organizing processes, building structure, and turning chaos into clarity.

Extensive experience in customer service, healthcare, data analysis, and graphic design with proven skills in administrative assistance, process analysis, and creative design. Demonstrated ability in managing customer relationships, conducting administrative tasks, and contributing to team projects effectively.

I’m an appassionate filmmaker and videographer with a degree in multimedia production technologist, with experience in bilingual positions. I have additional experience in teaching, video editing, social media management and software including Adobe Illustrator, Adobe Premiere, After Effects and Adobe Photoshop. Among my best skills are dynamism, creativity, results orientation, detail orientation, innovation and working under pressure, adding that I am a lover of learning and that I always look for new challenges. With job interest in positions related to my experience and training.

I'm an Industrial Engineer with 8+ years of experience blending strategic thinking and entrepreneurial execution. I started my career working in business development strategy, where I spent 2 years helping companies identify growth opportunities, optimize operations, and build strategic partnerships.

Driven by that foundation, I went on to launch my own travel agency, which I led as Founder and CEO for 6 years. During that time, I managed everything from customer experience and team leadership to digital marketing and financial planning—turning a vision into a thriving business.

I bring a hands-on, solution-oriented mindset, and I thrive in dynamic environments that require creativity, adaptability, and strong collaboration. I'm currently looking for remote opportunities where I can contribute to innovative teams, grow professionally, and help businesses scale strategically.

Creative professional specializing in UGC content, modeling, acting, and graphic design. Experienced in customer service and digital marketing with strong communication skills.

I’ve been working with the Customer service industry for several years, not only customer support, but also customer experience, quality etc… , and along the way I’ve discovered that empathy, patience, and clear communication can truly transform someone’s day. For me, support isn’t only about fixing an issue—it’s about making someone feel heard, understood, and valued. Over time, I’ve learned how to stay calm under pressure, listen carefully, and turn challenges into positive experiences. I believe these small moments of care can make a big difference for both the customer and the company. I am a committed, punctual, and results-oriented person with a strong work ethic and a high sense of responsibility. I  believe that punctuality is not only a sign of respect for others’ time but also a key fact for a high productivity work environment. If I had the chance to bring my experience to your company, my main goal would be to contribute to creating an environment where customers feel valued and understood. I truly believe that when customers feel cared for, they become loyal and spread that positive energy. 

Insurance Verification and Authorization Specialist with experience in insurance eligibility verification, benefits validation, prior authorizations, and health insurance policy review. Strong focus on accuracy, regulatory compliance, and attention to detail in international healthcare environments. Proven ability to work with insurance carriers, healthcare providers, and clinical management systems to ensure clear and reliable information for patient care and medical billing.

I am an International Relations professional with experience supporting business operations, financial reporting, and data analysis in cross-border environments across Latin America and Europe. I have strong analytical skills in Advanced Excel and growing expertise in Power BI, with hands-on experience in KPI tracking, budget monitoring, cash-flow follow-up, and operational reporting for SMEs and international projects. I thrive in fast-paced, multicultural settings, enjoy bringing structure to processes, and supporting data-driven decision-making. As a fun fact, I balance my analytical side with a strong interest in understanding people, cultures, and how organizations truly work beyond the numbers.

Hello!

My name is Luis Dupuy, I am from Caracas, Venezuela and I have a strong background in administrative support, exceptional organizational skills, and an incredible passion for optimizing processes to increase efficiency, with all of that, I am confident in my ability to get your company to the next level.

In my previous role as a Virtual Assistant at VALATAM, I was responsible for managing a wide range of administrative tasks, including scheduling, email management, data entry, customer service, and document preparation. I successfully supported executives and teams by ensuring their day-to-day operations ran smoothly and without interruption. My ability to complete multiple tasks while maintaining attention to detail has been critical to my success in this role.

I am highly skilled in tools such as Microsoft Office Suite, Google Workspace, and project management platforms like Asana, Trello, and Slack. As a remote worker, I have developed strong self-discipline, a commitment to maintaining high productivity, and a track record of delivering exceptional results.

Thank you for considering my application. I would love the opportunity to discuss how my experience aligns with your needs and how I can contribute to your company success. Please feel free to contact me at +584127176126 or via email at luisdupuy4@gmail.com to schedule a meeting. I look forward to hearing from you soon.

I organize lives and projects. I have worked across corporate and sales sectors, developing strong expertise in agenda organization and information management. I enhanced customer support efficiency, handling assistance at 80% higher levels and improving service quality. I designed content that grew the online community by 50%, driving a 40% increase in sales.