Remote Executive Assistant | Bookkeeper | Project Manager with 5+ years of experience supporting CEOs and cross-functional teams across real estate, construction, and SME environments. Skilled in project coordination, bookkeeping, and operations management, ensuring seamless workflows from planning to execution. Proficient in QuickBooks, SAP, Google Workspace, Jira, and CRM systems. Trilingual (Spanish, English, Portuguese), detail-oriented, proactive, and committed to driving efficiency, financial accuracy, and continuous improvement in remote settings.

Hi there, this is Luis. I am dynamic and quick learning person ready to use strategies and creativity to reach goals.

Areas I worked in are Customer Service and Spanish Interpretation (for several industries). Besides that, I did and apprenticeship as a Social Media Writer.

Previously, I studied Management for 3 years (out of 5); and currently, I am about to get a degree in Communication and Publicity.

Customer Service and Operations professional with over 4 years of experience working in fast-paced, high-performance environments for international companies. Throughout my career, I have developed strong skills in multichannel customer support, technical support, content moderation, and operational management, always focused on quality, process compliance, and customer satisfaction.

I have worked with companies such as Teleperformance, Intelcia, Dynnino, and Go Creator Group, handling responsibilities related to effective issue resolution, data analysis, digital tools management, and KPI compliance. I bring proven experience in decision-making under pressure, handling sensitive information, and strictly following policies and guidelines, particularly in content moderation environments.

Additionally, I have experience in logistics and administrative processes, which allows me to understand operations end-to-end and add value in both customer-facing and internal support roles. I am currently studying Criminal Investigation, which has strengthened my analytical skills, attention to detail, and critical thinking.

I am a reliable, adaptable, and results-driven professional, comfortable working in multicultural and remote environments. I am seeking opportunities in Customer Support, Operations, Trust & Safety, or administrative roles, where I can contribute my experience while continuing to grow professionally.

Senior Marketer and Creative Director wth 5+ years of experience in several marketing areas, specialized in storytelling and video editing 🚀🎥

My vast experience has led me to work on several industries and deliver impactful results in every single role I’ve had to pleasuire to take, learning the essentials on each of them and deepening my skills in project management, organic and paid campaigns and management tools such as Notion or GoHighLevel 💫

A career highlight? Averaging a 1.5 ROAS and 40% hook rate on the Meta Ads I created for PupRing 💸

A professional with experience in process automation (Power Automate, APIs) and a solid foundation in bilingual customer service (technical and professional English) with 5 years of experience, CRM management, and sales. Focused on operational efficiency, problem resolution, and customer satisfaction.

I’m a bilingual professional Spanish–English with strong communication skills and a passion for helping others. I have experience in customer support, sales, and community management. I’m highly organized, ethical, and detail-oriented, with the ability to work under pressure and deliver excellent results in remote environments

Looking forward to growing with a team that values communication, empathy, and results

AND i’m so funny and Creative!

I'm a versatile, tech-savvy professional with strong communication, computing, and organizational skills. I handle multiple tasks efficiently, and my ability to collaborate has allowed me to make a meaningful impact in every team I've been part of.

For the past three years, I’ve held three roles at a solar company:

Utility Specialist: responsible for managing customer applications with utility companies;

Deal Desk Manager: ensured all documentation is available and accurate during the sales process;

Scheduler: coordinated technician visits and the logistics involved in client appointments.

Before that, I worked as a teacher and Coordinator at an English school, where I led a team of teachers, communicated with parents, organized school events, created teaching materials, and supported a variety of administrative tasks.

Professional Summary:
Experienced corporate and commercial lawyer with a strong background in contract law, corporate structuring, and legal consultancy. Proven ability to manage complex legal cases, draft contracts, and ensure regulatory compliance. Adept at team leadership, legal analysis, and human resource management.

Education & Certifications:

• Law Degree, Universidad Privada de Bolivia (2019)

• Master’s in Commercial Law (Thesis Pending), UPB (Graduation 2025)

• Diplomas in Higher Education & ICT Applied to Education

• Advanced English Certification, Centro Boliviano Americano

Key Skills:

• Fluent in English & Spanish

• Contract drafting & negotiation

• Corporate law & compliance

• Litigation & legal case analysis (Handled 80+ cases)

• HR Management & Organizational Structuring

• Digital Law & Electronic Signature Implementation

• Strong interpersonal and team collaboration skills

Professional Experience:

• Legal Advisor & HR Manager – Modipro (2024 – Present)

• Legal Reviewer – International Justice Mission (2022 – 2023)

• Legal Consultant – Plan Auge Business Consulting (2018 – 2019)

• Junior Lawyer – Luna Orosco Law Firm (2020 – 2021)

• Legal Intern – Banco de Crédito de Bolivia (2016)

Achievements:

• Successfully managed and followed up on 80+ criminal cases.

• Led corporate legal structuring and contract negotiation for various enterprises.

• Provided legal training & advisory in corporate and human rights law.

• Developed expertise in digital law & electronic document certification.

Detail-oriented and organized Virtual Assistant with over 9 years of experience in operations, quality assurance, document management, and team coordination within regulated industries. Proficient in managing schedules, inboxes, internal documentation, SOPs, and virtual tools such as Google Workspace, Notion, Trello, and SAP/Oracle SCM. Strong written communication, autonomy, and multitasking abilities. Reliable team player who thrives in remote environments and supports executive and operational functions with precision.

I am a highly motivated professional known for my dedication to fairness, competitiveness and responsibility in my work performance. I have exceptional interpersonal relationship and management skills, coupled with strong analytical and leadership abilities. Mean values as competitive, outstanding and fair person makes me a good candidate for this kind of position

Hi, my name is Maria. Im a medical Doctor since 2021. With 3 years of experience working remotely.

I know CRM, Administrative task. Appoitment setter.

Highly motivated and performance-focused specialist with 4 years of versatile experience in call, chat, and email handling, offering top-tier customer assistance and strong written and verbal communication within commercial and service-driven settings. Experienced in building and maintaining client rapport, improving administrative procedures, and supporting seamless day-to-day operations across different business areas. Recognized for delivering impactful results in companies like Accedo, Concentrix, and IntouchCX. Equipped with strong interpersonal abilities and a client-oriented perspective to enhance service delivery and drive organizational growth.

Customer Success and Operations Leader with 5+ years of experience building efficient, high-capacity operating models that support multi-brand growth. I manage key financial risk by leading high-level Stripe dispute resolution and provide hands-on administrative and executive support. I personally built and automated the entire Intercom support ecosystem, specializing in risk mitigation, SOP development, and team leadership. Native Spanish speaker, fully proficient in English.

Detail-oriented and proactive Billing & Collections Specialist with over 5 years of experience in financial operations, client account management, and collections across top U.S. telecom and e-commerce companies. Known for optimizing processes, reducing payment delays, and maintaining positive client relationships. Strong background in QuickBooks, CRM platforms, and account reconciliation, with excellent communication skills and problem-solving abilities.

Detail-oriented virtual and administrative assistant with 6+ years of experience focusing on claims management, properties, customer service, and personnel recruitment. Demonstrated success in processing and settling claims, enhancing client satisfaction, and streamlining administrative processes. Highly skilled in communication, negotiation, and organizational tools, excelling in dynamic and remote work environments. Able to adapt to almost any environment.