Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Bilingual Legal & Administrative Support Professional with 10+ years of experience providing structured support to legal and business teams.

I specialize in document review, contract support, case and file management, client communication, and workflow organization. My legal background allows me to approach complex information analytically while maintaining strong attention to detail and confidentiality.

I thrive in remote environments where clarity, organization, and dependable execution are essential. I bring a balanced combination of legal insight and operational efficiency to support attorneys and professionals across diverse practice areas.

My name is Geraldine Herrera, I have worked as a VA since June 2021 with companies and organizations such as Robert Slack, Power House, Cali Moving, and others. I also worked at Booom Solutions in Puerto Rico. 

As a virtual assistant, I have completed all of the tasks that were proposed. Making calls, 

Sending emails, and text messages, and managing strategies to accomplish a better experience for our clients. It is very important to mention that I am a very responsible and focused person. If I get the chance to work with you I'll be sure you get to know all my skills, as well as the capacities that I have to offer. 

Bilingual entrepreneur with project management experience, operations skills, brand construction, supply chain management, and SCRUM. I work with Waterfall & Agile methodologies and like using tools such as Kanban boards, RACI charts, Gantt charts, smart goals, tasks, and Milestones. I’m a dreamer, hard worker, and active person ready to work and show all my capacities. The advantage of hiring me? I know what a boss wants from a worker, I’m not just going to care while my working time is on. Being a boss is 24/7 and I want to grow, learn and help achieve goals with you

Hi, my name is Martín Pardo Ricardo. I’m 21 years old and I graduated from a bilingual high school in Medellín in 2023. I’m fluent in English and use it daily through apps like Duolingo and regular conversations, which helps me communicate clearly and professionally.

I completed a course in International Business, where I developed strong organizational skills, attention to detail, and professional written and verbal communication. I have experience assisting with administrative tasks such as managing emails, organizing documents, scheduling appointments, and following up on client requests.

My training as a commercial airplane pilot taught me discipline, confidentiality, accuracy, and time management under pressure. I’m comfortable working remotely, using digital tools, and supporting legal teams by staying organized, reliable, and detail-oriented.

Bilingual Executive & Sales Support Specialist (EN–ES) with 8+ years of professional experience in remote environments, including 4+ years supporting sales operations and executive-level workflows. Strong background in lead engagement, CRM processes, client-facing communication, and executive coordination, combining structured execution with commercial awareness. Proven ability to manage priorities, support sales pipelines, and act as a reliable extension of leadership in fast-paced, remote-first teams.

I am a bilingual virtual assistant (English & Spanish) with 2+ years of experience in customer service and administrative support. I am organized, proactive, and reliable, always focused on streamlining processes and ensuring customer satisfaction. I can assist you with:

Customer Service

• Handling inquiries via email, chat, and phone.

• Assisting with reservations, refunds, claims, and follow-ups.

• Managing CRM and collecting feedback to improve processes.

Administrative Support

• Email and calendar management.

• Organizing meetings, events, and travel arrangements.

• Preparing reports, presentations, and documents.

• Data entry and database management with accuracy and confidentiality.

I am interested in building long-term working relationships and providing reliable and high-quality service. Feel free to contact me to discuss how I can support your business growth.

Professional with four years of experience in teaching children and adults, capable of adapting to different work environments. Skilled in analyzing information, team management, and handling large groups.

Operations and Administrative professional with international experience across the U.S., Canada, and Brazil, supporting business operations, client relations, and cross-functional teams. I’ve worked in consulting, education, healthcare, and corporate environments, partnering closely with senior leaders to keep operations running smoothly and efficiently.

My background includes operations coordination, administrative management, HR support, client experience, and process improvement. I’ve led administrative teams, managed office services and vendor coordination, supported finance and bookkeeping functions, and implemented workflows that improved response times and reduced operational bottlenecks. I’m known for being highly organized, proactive, and reliable in fast-paced, multi-stakeholder environments.

I bring a strong people-first mindset, combining clear communication, attention to detail, and problem-solving to support both internal teams and external clients. Fluent in English and Portuguese, with working knowledge of Spanish and Italian, I’m comfortable operating in global and multicultural settings.

Core strengths:
Operations & Administrative Support | Executive Assistance | Client Relations | HR Coordination | Process Optimization | Office & Vendor Management | Multilingual Communication

Motivated bilingual student passionate about helping people and creating positive experiences through clear communication, empathy, and problem-solving. With strong interpersonal skills, the ability to stay calm under pressure, and a self-driven mindset, I’m ready to support clients and teams in a fast-paced environment. I’m eager to learn, grow, and contribute to a company that values excellent service and reliability!

Versitile Bilingual Customer service, back office and dispatcher with 10 years answering incoming calls and respond to customer inquiries.

Coordinate service appointments, installations, and maintenance schedules with clients and technicians.

Enter and manage work orders, service reports, and invoices in the company system.

Process billing, payments, and service contract renewals with accuracy and timeliness.

My specific skills include:

· Customer Service: Handling calls, emails, and chats; problem resolution; explaining and managing billing; handling objections and building customer loyalty in English and Spanish.

· Back Office Operations: Processing orders and invoices, managing digital and physical files, updating systems (such as Salesforce), and general administrative support.

· Key Skills: Strong attention to detail, excellent verbal and written communication, organization, time management, and the ability to work independently and in a team.

I am a bilingual professional with over 6 years of freelance experience in customer service, telemarketing, recruitment, and sales. I have worked remotely in various industries, including recruitment, immigration law, and real estate, which has given me great adaptability. With full proficiency in both Spanish and English, I am skilled in managing administrative tasks, coordinating processes, and tracking cases and clients.

Experienced sales and customer retention specialist in the telecommunications and insurance industries, with a proven track record of exceeding sales targets and being recognized as a top seller. Fluent in English and proficient in Mandarin Chinese.

I am an Architect graduated in 2023 with 3 years of experience as a Junior Architect, where I worked on project coordination, visual design, and collaboration across different teams. I enjoy learning new tools and taking on diverse tasks, and I’m comfortable working in dynamic and fast-paced environments. I’m proficient in Photoshop, Illustrator, InDesign, Canva, and Framer, and my experience as a cashier and bartender helped me develop strong communication, multitasking, and problem-solving skills. I’m adaptable, proactive, and a fast learner, fluent in Spanish, English, and Italian (C1). I have immediate availability, my own computer, and reliable internet, and I’m excited to contribute my creativity, organization, and willingness to learn in remote support or assistant-oriented roles.

Sales and customer service professional with strong experience in team leadership, sales strategy, digital marketing, and CRM management. Proven ability to exceed KPIs, improve customer satisfaction, and drive revenue growth in fast-paced, KPI-driven environments. Advanced English speaker with experience supporting U.S.-based companies.