Bonjour! My name is 𝗚𝗲𝗿𝗺𝗮𝗶𝗻 𝗦𝗮𝗹𝗰𝗲𝗱𝗼. I'm from Venezuela, and I'm a 𝗷𝗼𝘂𝗿𝗻𝗮𝗹𝗶𝘀𝘁 with a Bachelor’s degree in Social Communication. I've been blessed to work in press, radio, television, marketing, magazines, and even a telemarketing company; therefore, I have hands-on experience in areas related to 𝘀𝗮𝗹𝗲𝘀, 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝘄𝗿𝗶𝘁𝗶𝗻𝗴, 𝗻𝗲𝘄𝘀 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗰𝗿𝗲𝗮𝘁𝗶𝗼𝗻, 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻, 𝘃𝗶𝗱𝗲𝗼 𝗲𝗱𝗶𝘁𝗶𝗻𝗴, 𝗽𝗵𝗼𝘁𝗼𝗴𝗿𝗮𝗽𝗵𝘆, and 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵𝗶𝗻𝗴.

I truly see myself as an orthodox journalist, based on the fact that I'm neat, 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗲𝗱, marshal-minded, and yet empathetic, charismatic indeed, and 𝘀𝗲𝗻𝘀𝗶𝘁𝗶𝘃𝗲. I believe these abilities are also well received in other vocations like video editing, sales, virtual assistance, and business management; these four areas guide what I want to pursue in my professional career from now on.

I'm adroit in sundry software such as 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗢𝗳𝗳𝗶𝗰𝗲 𝗦𝘂𝗶𝘁𝗲, 𝗚𝗼𝗼𝗴𝗹𝗲 𝗦𝘂𝗶𝘁𝗲, 𝗔𝗱𝗼𝗯𝗲 𝗟𝗶𝗴𝗵𝘁𝗿𝗼𝗼𝗺, 𝗔𝗱𝗼𝗯𝗲 𝗔𝗳𝘁𝗲𝗿 𝗘𝗳𝗳𝗲𝗰𝘁𝘀, 𝗖𝗮𝗽𝗖𝘂𝘁, 𝗕𝗮𝗻𝗱𝗟𝗮𝗯, 𝗖𝗮𝗻𝘃𝗮, 𝗮𝗻𝗱 𝗩𝗼𝗜𝗣 𝗽𝗵𝗼𝗻𝗲𝘀. This is a consequence of my personal philosophy regarding employments, inspired by the workaholic and chameleonic ethos of musicians like David Bowie or David Byrne: 𝘋𝘰 𝘯𝘰𝘵 𝘱𝘳𝘦𝘵𝘦𝘯𝘥 𝘵𝘰 𝘣𝘦 𝘫𝘶𝘴𝘵 𝘰𝘯𝘦 𝘧𝘰𝘳 𝘦𝘷𝘦𝘳𝘺𝘰𝘯𝘦, 𝘣𝘶𝘵 𝘱𝘳𝘦𝘵𝘦𝘯𝘥 𝘵𝘰 𝘣𝘦 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨 𝘵𝘩𝘢𝘵 𝘦𝘷𝘦𝘳𝘺𝘰𝘯𝘦 𝘯𝘦𝘦𝘥𝘴 𝘪𝘯 𝘰𝘯𝘦 (like a swiss army knife), in order to remain in round-the-clock active learning and offering miscellaneous ideas.

That being the case, I believe I can offer both strong organization and chummy service if needed. I'll be there for quick resolutions, punctuality, and active learning within minutes, not just because it is part of my working mindset, but also because it would mean something more to me. I really hope to have the opportunity to be worthwhile (a swiss army knife) and valuable to you.

𝗚𝗼𝗱 𝗯𝗹𝗲𝘀𝘀 𝗮𝗹𝗹 𝗼𝗳 𝘆𝗼𝘂, mes amis! I hope we can meet eventually.

𝗤𝘂𝗶𝗱 𝗽𝗿𝗼 𝗾𝘂𝗼. ♧

With over 20 years of experience in the security industry, I specialize in physical security. Recognized with the 2024 ASIS Distinguished Service Award and as a 2024 Special Influencer by Security Journal Americas, I am committed to advancing security practices and fostering safer environments.

My career highlights include enhancing security protocols at the U.S. Embassy in Caracas, where I received the Eagle Award, and delivering innovative solutions as a keynote speaker and author. Passionate about AI and mentorship, I leverage my expertise to drive business growth and career development for security professionals.

I believe collaboration is key to solving today’s most pressing security challenges. Let’s connect to share insights, explore opportunities, and shape the future of security together.

Hi, as I said on the video my name is Isabella, and I am 23 years old. I previously worked in a call center, which provided me with strong problem-solving skills.
then spent two years studying English in Canada to perfect my pronunciation, reading, and writing. I am eager to apply these comprehensive skills to this remote position and am truly excited to join your team!

Professional in audiovisual production and graphic design with over four years of experience, specialized in creating visual content for social media platforms (YouTube, Instagram, TikTok, Facebook), branding, and live events. Focused on enhancing brands through creative, effective, and innovative solutions in the digital environment. Throughout my career, I have also integrated administrative management, customer service, and process optimization into my roles as a Virtual Assistant, leveraging CRM tools such as HubSpot to manage client relationships, coordinate projects, and improve operational efficiency

Hello! How are you doing?

 I hope you are doing well. My name is Armando, and I am excited to apply for your call center position. With extensive experience in contact centers and marketing agencies, I have developed my talents in various areas, including cold calling, project management, appointment setting, and customer service.

I have the experience that matches what you're looking for in this position. Here are some of the main skills I bring to the table:

Exceptional Customer Service: I've successfully managed customer relationships, assuring satisfaction and developing rapport.

Effective Communication: My ability to write emails and communicate verbally and in writing allows me to express information convincingly.

Proven track record of closing agreements by phone, text, and email, demonstrating strong sales and negotiation skills.

• Critical Thinking and Problem-Solving: I approach difficulties creatively and make sound decisions to achieve successful solutions.

• Technical Proficiency: I have a Dell i5 laptop, a Logitech H390 USB headset with a noise-canceling mic, and a solid fiber-optic internet connection powered by an 800VA UPS for uninterrupted service.

I am eager to learn more about this position and explore how my abilities and expertise might benefit your company. I've attached my resume, which includes all of my contact information. Please feel free to reach out to my email or phone number

Thank you for considering my submission. I am looking forward to speaking with you soon.

here are some recordings in case you would like to hear me speaking before scheduling a meeting

https://vocaroo.com/1irZv9dJ2wkY

https://vocaroo.com/1gkn4ywNMBlh

attached you will find my CV 

Warm regards,

Armando Erick Antonio Jorio Contreras

With a solid foundation in sales and administration, I have cultivated a diverse skill set that enhances organizational efficiency and drives results. In my role as a Sales Representative, I consistently provided exceptional customer experiences, managed inventory processes, and developed strategic sales techniques that attracted customers and boosted sales. My ability to offer tailored solutions that met clients' needs ensured high satisfaction and repeat business.

As an Administrative Assistant, I was responsible for preparing legal documents, reviewing processes, and analyzing employee records to ensure compliance with organizational policies. My attention to detail and organizational skills played a crucial role in decreasing fraud and improving efficiency. Currently, in my role as a Customer Service Representative, I apply my experience to effectively assist tenants, property owners, and applicants. I applied technological tools such as Google Workspace to increase the productivity of my work team by 20%, shortening delivery times and enhancing overall efficiency.

I am a qualified and professional web developer with over eight years of experience in web development. Strong creative and analytical skills. Team player with an eye for detail. Backed with five plus years of experience as an IT Support Specialist, CompTIA A+, O365 Specialist, Sophos certified, HIPAA compliant, Threatlocker Specialist

Virtual Assistant Data Entry Collections Interpretation Sales

8 years of experience with customer service, lead generation, cold calling, sales, treasury & collections, data analytics, data entry, schedule assistance, medical interpretation (English to Spanish/Spanish to English), debt settlement and CRM management. I'm here to make your business excel, increase your sales & improve productivity.

Committed and highly responsible individual characterized by a constant pursuit of learning and self-improvement, with a focus on quality and adaptability to new environments.

Engineering professional with experience in procurement, supplier negotiations, and efficient logistics management. Aims to optimize procurement processes and ensure timely resource availability for operations.

Multilingual business development professional (ES/EN/FR/PT) with 9+ years of experience in client success, market expansion, and strategic partnerships. Proven ability to close contracts, optimize profitability, and build long-term client relationships across diverse industries, including physical security, agribusiness, and hospitality. Holds a Master’s in International Business Management (Spain) with a strong record of international collaboration. Remote-ready, no sponsorship required, and open to international travel.

Administrative Assistant with extensive experience in customer service, specialized in creating PowerPoint presentations, known for effective communications, organizations, time management, adaptability and quickly learning new technological tools.

Remote Executive Assistant | Bookkeeper | Project Manager with 5+ years of experience supporting CEOs and cross-functional teams across real estate, construction, and SME environments. Skilled in project coordination, bookkeeping, and operations management, ensuring seamless workflows from planning to execution. Proficient in QuickBooks, SAP, Google Workspace, Jira, and CRM systems. Trilingual (Spanish, English, Portuguese), detail-oriented, proactive, and committed to driving efficiency, financial accuracy, and continuous improvement in remote settings.

A native Australian English speaker fluent in Latin American Spanish, with 20 years of customer service expertise and 6+ years of proven administrative and operations leadership within the Colombian BPO sector, spanning industries such as healthcare, legal, retail, real estate, logistics, telecommunications, language service, and the arts, entertainment and recreation industry— with a strong focus on English-speaking markets across the U.S., U.K., Europe, and Australia.

Recognized for exceptional organizational, operational, and leadership skills, including time management, cross-functional communication, expectation setting, and process optimization. Experienced in driving and leading high-performing teams through effective coaching, constructive feedback, and the use of emotional intelligence to foster confidence and accountability.

Highly adaptable, resourceful, and proactive, I thrive in fast-paced, dynamic environments, making data-driven decisions and maintaining a solutions-focused mindset to improve outcomes and efficiency.

Proficient in most CRMs, project management tools, and productivity software, with solid administrative experience in email/calendar management, meeting coordination, payroll and attendance tracking, recruitment support, and performance review cycles.

I’m deeply passionate about growth—both personal and professional—and driven by the opportunity to empower others to reach their full potential, and drawn to roles that make a genuine difference to the lives of the clients. I take pride in having mentored and developed team members into higher-performing roles, including leadership positions.

Dynamic and culturally adaptable professional experienced in various roles including sales as a closer and cold caller.Skilled at building relationships, solving problems under pressure, and contributing to organizational growth. Brings a global perspective, resilience, and cultural awareness to every role.