Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Strong closer. Ethical, thorough and dedicated to the craft. Excellent communication skills.

My name is Isaac Salavarria, a bilingual professional with experience supporting healthcare providers, corporate teams, and remote businesses in English and Spanish. I am HIPAA certified and well-versed in confidentiality standards, data privacy, and professional communication.

I have experience interpreting medical consultations with accuracy and cultural sensitivity, as well as providing comprehensive virtual assistance in both medical and corporate environments. As a Virtual Assistant, I have supported daily office operations including calendar and inbox management, appointment scheduling, data entry, document creation and formatting, report preparation, CRM and EMR updates, and coordination with internal teams and external clients.

My experience also includes handling inbound and outbound calls, customer service, follow-ups, lead management, email and chat support, task tracking, and workflow optimization. I have assisted with billing support, basic bookkeeping coordination, file organization, onboarding support, quality assurance, and maintaining accurate records across multiple platforms. I am comfortable multitasking, meeting deadlines, and adapting quickly in fast-paced, remote work environments.

I bring strong communication skills, organization, adaptability, and a proactive, solution-oriented mindset, allowing me to add value as a reliable Virtual Assistant while improving productivity, efficiency, and overall client experience.

Professional Certified EN/FR >SPA translator, interpreter, and translation project manager. Highly organized and detail-oriented Translation Project Manager with a proven track record of delivering large-scale projects on time, exceeding client expectations. As a certified professional in EN/FR > SPA translation, interpretation, and project management, I bring technical expertise, linguistic proficiency, and project management acumen to the table. With experience as a Medical Interpreter ensuring accurate terminology and adherence to HIPAA regulations, and a background in managing complex projects with tools like MemoQ, Phrase, Smartcat, and SDL Trados, I'm passionate about embracing new challenges, adapting to evolving landscapes, and driving results in fast-paced global environments. Additionally, I have soft skills such as effective communication, teamwork, and problem-solving. I'm excited to leverage my skills and experience as a senior translator, interpreter, or translation project manager in a forward-thinking organization that values innovation, quality, and collaboration. Let's collaborate and drive success together!

Asistente Virtual y Profesional en Recursos Humanos con formación en Psicología. Especialista en gestión de datos, reclutamiento y selección de personal. Experto en optimización de procesos administrativos y atención al detalle, con capacidad para gestionar múltiples tareas en entornos digitales de alta exigencia. Enfocado en la precisión, la eficiencia operativa y la comunicación efectiva.

Versatile and motivated professional with experience in digital support, content creation, and online business assistance. Skilled in social media management, branding, and administrative coordination, with a strong ability to adapt quickly to new tools and responsibilities. Known for being organized, proactive, and detail-oriented, with a passion for helping teams stay consistent, productive, and focused on results. Committed to delivering high-quality work, clear communication, and reliable support in fast-paced remote environments.

My name is Juliana Urrutia, and I have over five years of experience in the BPO industry, working as a bilingual agent, supervisor, and Spanish–English medical interpreter. Throughout my career, I have worked on high-volume, high-responsibility campaigns, developing strong skills in effective communication, team leadership, and results orientation.

I have had the opportunity to support operational and quality processes, monitor performance metrics, and provide direct support to both clients and work teams. My experience as a medical interpreter has allowed me to strengthen my accuracy, professional ethics, and ability to convey critical information with clarity, empathy, and confidentiality.

I am motivated to continue growing and contributing my experience, commitment, and communication skills to your organization's team. I appreciate your time and look forward to the opportunity to expand on this information in an interview.

Customer Support and Virtual Assistant professional with over 5 years of remote experience supporting U.S., Canadian, and international clients across technology, e-commerce, immigration services, travel platforms, and print-on-demand industries. Highly experienced in CRM systems (Zendesk, Freshdesk, HubSpot, Salesforce), multichannel support (email and chat), and high-volume environments.

Strong background in print order support, design and file review, order tracking, data management, and process documentation (SOPs). Known for improving workflows, reducing resolution times, and maintaining high customer satisfaction while meeting quality and productivity metrics. Fluent in English and Spanish, with basic Portuguese, and fully comfortable working remotely with cross-functional teams.

Motion graphic designer with 8 years of experience in the industry, specializing in techniques aimed at advertising for digital marketing and the audiovisual area. Experienced working in agencies, production companies, and as a freelancer.

Operations-focused professional with experience supporting U.S.-based companies in healthcare insurance, customer service, and administrative operations. Strong background in coordinating schedules, client communication, billing, quotes, payment follow-up, database management and ensuring smooth day-to-day operations. Highly organized, detail-oriented, and adaptable, with a detail-oriented and proactive approach to optimizing workflows and supporting scalable service delivery.

Experienced in various roles such as Chef, Barman, Tour Guide, Telemarketing Agent, and Educational Camp Coordinator with international exposure in Colombia, Argentina, and the U.S. Known for being cheerful, enthusiastic, and a good team player.

Hi, my name is Jacqueline. I have a background in administration, marketing support, and operations, with experience working closely with business owners and small leadership teams. I’m very organized, detail-oriented, and comfortable working in fast-paced, remote environments where clear communication and follow-through are essential.

I am a highly motivated professional known for my dedication to fairness, competitiveness and responsibility in my work performance. I have exceptional interpersonal relationship and management skills, coupled with strong analytical and leadership abilities. Mean values as competitive, outstanding and fair person makes me a good candidate for this kind of position

I am a highly proficient Executive Assistant with a track record of enhancing productivity and ensuring seamless executive-level operations. My expertise is grounded in:

• Transaction coordination, deadline tracking, contract review, earnest money verification, title and escrow communication, invoice processing, and financial reporting to ensure smooth and compliant closings.

• With a strong foundation in accounting principles and ongoing studies in Public Accounting, I support executive teams by maintaining accurate records, managing vendor payments, reconciling financial data, and overseeing documentation workflows with precision and accountability.

• I leverage advanced proficiency in Google Workspace, QuickBooks, Asana, Monday.com, Slack, Zoom, DocuSign, Mailchimp, and AI tools to streamline operations, track tasks, manage CRM workflows, and enhance communication across buyers, agents, lenders, title companies, and internal teams.

• Bilingual in Spanish (native) and English (C1), I thrive in fast-paced, remote real estate environments where organization, financial accuracy, and proactive communication are critical to success.

I also have a great hospitality background where my expertise is grounded in

• Leveraging elite customer service and problem-solving skills honed at InterContinental Hotels Group (IHG), where I managed high-pressure environments with discretion and professionalism.

• Utilizing advanced technical proficiency in Google Workspace, QuickBooks, Asana, and Slack to streamline workflows and maintain operational excellence.

Con más de una década dedicada al servicio al cliente en Telefónica, mi carrera se ha definido por una profunda comprensión de las necesidades de los usuarios y la implementación de soluciones tecnológicas innovadoras como el CRM y MicroStrategy. He liderado con responsabilidad y un enfoque claro en resultados, optimizando procesos y fortaleciendo relaciones postventa.