Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Profesional administrativo con experiencia en ventas atención al cliente como operario Call Center y gestión de inventarios, destacó por mi responsabilidad disposición para aprender y adaptabilidad. He adquirido habilidades de asesorías en productos y apoyo en ventas en empleos temporales y en mi propio emprendimiento contribuyendo al logro de objetivos comerciales.

I am a highly organized and detail-oriented professional with 4 years of experience in administrative support, real estate, operations, lead qualification, property management, and customer service. Strong background in managing CRMs, databases, calendars, reports, and digital tools in a fully remote environment. Excellent communication skills in English and Spanish and a solutions-oriented mindset. Known for reliability, fast learning, and the ability to support business owners and teams by keeping operations organized, accurate, and running smoothly. I am eager to support and be a fundamental part of a dynamic remote team where organization, efficiency, and accountability truly matter.

I’m a bilingual (Spanish-English) professional with experience in customer support, technical support, and operational workflows across retail, BPO, and gaming environments. My work has involved handling structured information, maintaining high data accuracy, tracking performance metrics, and documenting processes to support consistent, high-quality outcomes.

I enjoy working at the intersection of people and systems: organizing information, improving workflows, and solving problems while maintaining a strong customer-focused approach. Clarity, precision, and continuous improvement are central to how I work.

Detail-oriented, adaptable, and quick to learn, I’m comfortable using tools such as Zendesk, spreadsheets, and internal platforms to help teams operate efficiently and deliver reliable, high-quality results.

My name is Geraldine Herrera, I have worked as a VA since June 2021 with companies and organizations such as Robert Slack, Power House, Cali Moving, and others. I also worked at Booom Solutions in Puerto Rico. 

As a virtual assistant, I have completed all of the tasks that were proposed. Making calls, 

Sending emails, and text messages, and managing strategies to accomplish a better experience for our clients. It is very important to mention that I am a very responsible and focused person. If I get the chance to work with you I'll be sure you get to know all my skills, as well as the capacities that I have to offer. 

Bilingual (Native Spanish & English) HR Operations Specialist with 1+ years of remote experience in end-to-end HR management, specializing in employee lifecycle management, payroll processing, unemployment claims, and onboarding under the Amazon Logistics service model. Skilled in HRIS and ATS platforms (ADP, Paycom, Fountain, SmartRecruiters) with proven success ensuring compliance, accuracy, and seamless hiring processes. Adept at optimizing workflows, reducing risk, and supporting dynamic global teams with advanced technical and organizational expertise. Bringing 2+ years of prior logistics experience as a Supervisor Assistant in the semi-truck delivery sector, enhancing resilience, team management, and problem-solving skills in high-pressure environments

IT & Project Management professional with 6+ years of experience supporting

technology operations, institutional planning, and project coordination in academic

and service environments. Strong background in information management, reporting,

IT support, and cross-functional coordination. Experienced working with distributed

teams, project management tools, and process improvement initiatives. Proactive,

detail-oriented, and highly adaptable, with international experience in Australia.

Versatile bilingual, creative copywriter with 10+ years of experience in the world of advertising, from Caracas, Venezuela. With great communication skills, analytical thinking, creativity, and the tendency to figure out how to create systems that ease the workload. Merging artistry, wittiness, and creativity to conceptualize campaigns and strategies to deliver engaging end products. For both traditional and social media. With key roles, both developing and directing campaigns and strategies, for big and small companies at a national level and overseas. Along with it, he has also done content writing, blog entries, social media grids, press releases, newsletters, radio scripts, and text for mailings. Furthermore, with a background in illustration and art, it has created storyboards for commercials, for 2 animation videos, and illustrations for flyers, merch, and infographics. An avid learner who will always look forward to understanding and exploring new things, which will help him grow and make the client happy with the result.

Dynamic hospitality professional with a strong track-record of enhancing guest experiences and optimizing front desk operations. Expertise in fostering team collaboration and ensuring effective communication, with a proven ability to adapt to evolving demands. Proficient in delivering exceptional customer service, resolving conflicts, and managing multiple tasks in fast-paced environments. Committed to reliability and results, consistently achieving high standards and driving positive outcomes.

Customer-focused operations professional with 6+ years of experience managing international orders, handling international clients and resolving shipment-related issues.

Experienced in handling time-sensitive inquiries, coordinating with third-party partners, and ensuring accurate order fulfillment. Strong problem-solving mindset with a proactive approach to improving processes and delivering reliable customer experiences across global markets.

With over nine years of experience in telesales, I have developed a diverse skill set, having worked on campaigns ranging from customer service and roof inspections to business loans, health insurance, data entry, and real estate.

Throughout my career, I have consistently demonstrated a strong sense of responsibility, a commitment to delivering exceptional results, and a genuine willingness to learn and adapt in fast-paced environments. I am confident that my experience and proactive approach will allow me to contribute effectively to your team.

Hello,

My name is Karoline, and I’m excited to apply for a position where I can combine my experience in customer support, administrative assistance, and front desk operations. Over the years, I’ve developed strong communication skills, attention to detail, and the ability to stay calm and organized in fast-paced environments.

In my customer support roles, I learned how to listen carefully, understand people’s needs, and provide clear and helpful solutions. I enjoy making customers feel understood and supported, whether through email, chat, or phone. I’m also comfortable using different tools and adapting quickly to new systems.

As an administrative assistant and hotel receptionist, I handled daily tasks such as scheduling, managing documents, updating records, greeting guests, and assisting with check-ins. These experiences helped me stay detail-oriented and efficient while multitasking and keeping everything running smoothly.

I’m a fast learner, flexible, and always willing to go the extra mile to help the team. I enjoy working with people from different backgrounds and maintaining a positive, professional attitude.

Thank you for considering my application. I’d love the opportunity to contribute to your team and continue growing in a customer-focused role.

Sincerely,

Karoline Paixão

A creative and detail-oriented marketing specialist focused on turning ideas into intentional, aesthetic, and strategic content. Experienced in live events and digital environments, leading branding for music festivals and brands. Strong in organization, communication, and execution in high-pressure settings, aiming to create meaningful and memorable brand experiences.

I have an strong background in remote work, as well as administrative and customer support roles. I am fluent in English and Italian, with Spanish native. I enjoy administrative work, managing calendars and coordinating communications to the team.

I love travelling, connecting with people, learning new skills and exploring new cultures, which makes remote collaboration exciting for me. I work well independently, stay focused under pressure and adapt quickly to new environments.

I would I would be thrilled to support your team, help operations run smoothly, and I hope to hear from you soon to discuss how can I contribute positively to the team.

Manuel David Vallejo Rivera has experience in customer service, handling both inbound and outbound communications, enhancing customer relationships, and managing sales operations. He has also worked as a waiter and relief cashier, providing excellent service and managing transactions efficiently.