Currently Setter, Closer, Virtual Assistant, and Customer Service Specialist with over two years of experience, providing administrative support, creating valuable content, increasing online presence, and delivering customer service both in person and remotely. My goal is to support businesses by optimizing their time and increasing their productivity through task delegation, process automation, prospect evaluation, and scheduling qualified meetings.

I'm a native English speaker and am also fluent in Spanish. I have more then three years of experience working remotely. My roles have varied from cold calling, appointment setter, real estate agent, customer support agent, and vocational coordinator. I have vast experience with crm and communications.

Experienced professional in sales, marketing, and customer service, with outstanding communication, negotiation, and client acquisition skills. I am proactive and adaptable to diverse work environments. Experience in both local and international markets.

Work Experience

Sales Consultant – Roca Viva Real Estate

Property sales management and closing.

Personalized customer service and guidance throughout the buying process.

Lead follow-up and generation of new business opportunities.

Marketing Specialist – Shift Company

Development and implementation of marketing strategies.

Social media and digital campaign management.

Results analysis and campaign optimization.

Cold Calling Agent – ​​SNYNS (USA)

Telephone contact with potential clients in the international market.

Lead generation and appointment scheduling.

Handling objections and closing sales opportunities.

Sales Consultant – Kay Cosmetics / Myky Aesthetics

Sales of facial and body care products. Customer service and personalized product recommendations.

Customer loyalty and after-sales support.

Professional with great and effective communication skills. An outgoing and easy-going person. Open to new experiences and welcome constructive criticism and feedback. I appreciate comments on how to improve my performance and quality of work. I also adapt easily and effectively to changes and new situations, taking advantage of these moments to learn new knowledge and skills, and know how to handle a greater diversity of situations.

I am a Bilingual Senior Professional with over 20 years of experience providing high-level support and driving operational efficiency within Fortune 500 companies such as Delta Air Lines and Copa Airlines. My background uniquely combines Strategic C-Suite Support with expert-level management of complex global logistics and travel. 

Throughout my career, I have mastered the art of being a 'gatekeeper' and a strategic partner for executives, maintaining a 95% client retention rate through proactive communication and meticulous organization. I am highly proficient in Salesforce, Microsoft 365, and Google Workspace, and I am an expert in managing EST/CST time zone schedules from a remote environment. 

What sets me apart is my business acumen:

Bilingual professional (English C2, Spanish native) with experience in customer support, appointment setting, and administrative coordination across hospitality, healthcare, and corporate sectors. Skilled in Salesforce CRM, calendar management, inbox organization, data reporting, and client communications. Adept at managing high-volume tasks, scheduling, and problem resolution in multicultural and fast-paced environments. Seeking to contribute in a fully remote setting.

Hello! I’m Fernando Torres Viteri, an Ecuadorian social communicator, I’m driven by purpose-led projects that aim to create positive social and environmental impact. I specialize in corporate and participatory communication, audiovisual post-production, and storytelling. 

Proactive, responsible, adaptable and fast-learning, creative and uncomplicated, with a good attitude, always ready to learn new skills.

Responsible, motivated, and dedicated professional with extensive experience in various areas of the shipping sector, demonstrating strong skills in coordination, communication, and customer service.

Dynamic and detail-oriented operations manager with expertise in shipping and handling and comprehensive sales experience. Known for delivering top-notch strategic solutions and fostering business growth through effective collaboration and ownership mentality.

Dynamic and culturally adaptable professional experienced in various roles including sales as a closer and cold caller.Skilled at building relationships, solving problems under pressure, and contributing to organizational growth. Brings a global perspective, resilience, and cultural awareness to every role.

I'm a bilingual professional (English / Spanish Native) , with a track record of delivering results across corporate, military, and entrepreneurial environments.

Over the past 3.5 years at PepsiCo Canada, I managed a high-volume portfolio of B2B accounts — keeping service metrics on target, resolving escalations before they became problems, and coordinating across teams to make sure nothing fell through the cracks. Before that, I spent 10+ years as a Marine Corps Officer in Ecuador, where I led teams under pressure, managed complex logistics, and built accountability systems that delivered mission-critical results.

On the entrepreneurial side, I independently run an Etsy Print-on-Demand store — handling everything from product design and listings to customer communication and performance tracking. It's taught me how to operate with full ownership, zero supervision, and a constant eye on results.

I thrive in remote environments because I'm self-directed, disciplined, and committed to follow-through. I don't need to be managed — I need a challenge worth solving.

I work across over the past few years on social media management and also UGC creators seeding and influencer partnerships. 

I understand both  from the creative and performance sides of social commerce. 

 I work closely with design and multimedia teams to ensure all content aligns visually and tonally with the brand. I’ve built and scaled creator and affiliate programs for DTC brands in fast-paced agency environments. My work has focused on turning influencer activity into structured, measurable growth.

I am a qualified lawyer from Ecuador with a strong academic background and an international outlook. I am currently pursuing a Master’s degree in Law and Ethics of Artificial Intelligence, which has strengthened my analytical skills, critical thinking, and understanding of emerging legal and ethical challenges in digital environments. I have experience working in dynamic, high-responsibility settings through international programs such as Work and Travel in the United States, where I worked with companies like Wilderness Resort and Walmart. These roles allowed me to develop strong organizational skills, adaptability, customer-focused communication, and the ability to work efficiently under pressure in multicultural environments. I am fluent in English (C1 level) and Spanish (native), with excellent written and verbal communication skills. I am highly organized, detail-oriented, and goal-driven, with experience handling administrative tasks, documentation, customer support, and coordination. I am seeking a remote opportunity where I can contribute my legal background, professional discipline, and international experience while continuing to grow in a stable, long-term role within a global team.

My name is Maria Paula, I’m 27 years old, and I have experience working as a virtual executive assistant as well as in customer service for several years. During this time, I’ve developed strong organizational, communication, and multitasking skills that help me support teams efficiently and handle responsibilities with professionalism. I also have a C2 English level, which allows me to communicate clearly and effectively with international clients and colleagues.