I am a qualified and professional web developer with over eight years of experience in web development. Strong creative and analytical skills. Team player with an eye for detail. Backed with five plus years of experience as an IT Support Specialist, CompTIA A+, O365 Specialist, Sophos certified, HIPAA compliant, Threatlocker Specialist

Bilingual in English and Spanish, with solid experience in communication and customer service. I lived in the United States for three years, where I refined my language skills and obtained an English certification. During that time, I worked in the customer service department of a healthcare company, providing support and resolving inquiries in both languages, further strengthening my interpersonal and problem-solving skills.

More recently, I gained valuable experience at a real estate investment company, where I engaged in cold calling to homeowners, asking relevant questions about their properties and connecting them with the company’s network of investors. Our goal was to help property owners with a strong reason to sell find the best possible offers, creating a smooth, secure, and mutually beneficial (win-win) transaction for both parties. This role helped me develop my communication, negotiation, and lead generation skills.

I’m a video editor with over 9 years of experience creating engaging content for YouTube, TikTok, Reels, and other digital platforms. I specialize in Adobe Premiere Pro, After Effects, and Photoshop, and bring a strong eye for detail, pacing, and storytelling. Since 2020, I’ve worked as a freelancer, collaborating with brands and creators to deliver high-quality videos tailored to their audience and goals. Native Spanish speaker, fast, reliable, and passionate about impactful visual content.

I am a Graphic Designer with more than 27 years of experience.

My professional experience includes working in advertising agencies, design studios, bureaus, printers and newspapers, which gives me a broad and strategic perspective on visual communication.

I have a degree in Advertising and Marketing from FADEP – Faculdade de Pato Branco (2004) and I have advanced knowledge in design tools, including Adobe Illustrator, Adobe Photoshop and Adobe XD.

In the international market, I worked remotely for a year at the German company Ebakery, developing Adobe XD prototypes for e-commerce platforms.

I also worked as a designer at Kerotin Hair Care for a year and worked at Word Revolution as a Web Designer, creating prototypes in Adobe XD and deploying online versions using Duda.co.

Fluent in English, I bring a global and up-to-date view of design. My focus is to transform concepts into strategic visual solutions that strengthen brands and drive business growth.

I'm an experienced Customer Support Agent and Supervisor with a demonstrated history of working in the e-commerce industry. Since July 2019, I generated over 1 million dollars in sales in the gaming industry, managed CS teams, and handled customer inquiries and orders with a seamless approach. Proficient in using tools like Zendesk or Tawk.to as well as different CRM tools, and various social media platforms, I successfully managed over 100,000 English-speaking customer interactions.

In my role, I conducted regular evaluations of customer service representatives, identifying areas for improvement and implementing solutions to enhance retention and best practices. I supervised CS representatives and service providers, ensuring high standards of service were maintained.

A significant part of my responsibilities included detecting and preventing fraudulent transactions and safeguarding the company from potential financial losses. I built and maintained strong relationships with business partners, facilitated the timely delivery of virtual goods, and ensured an exceptional customer experience through outsourcing.

I have been very dedicated to resolving customer queries, complaints, and issues across various platforms in a courteous and professional manner, significantly boosting customer satisfaction. My innovative strategies optimized workflow, bolstered security measures, and elevated overall satisfaction levels.

Additionally, I trained new agents, guiding them through the onboarding process to ensure they were well-prepared to deliver top-notch customer service.

My Name is Wilmary Rosales, I´m from Venezuela.

I have international work experience, including with for a legal company based in Israel, where I was responsible for connecting lawyers with virtual assistants from around the world. This role strengthened my ability to manage communications across different cultures and time zones while ensuring smooth and professional coordination, I also managed interviews in both languages English and Espanish. I´m highly efficent with a high sense of responsability.

Administrative Assistant with extensive experience in customer service, specialized in creating PowerPoint presentations, known for effective communications, organizations, time management, adaptability and quickly learning new technological tools.

Business Administration professional with more than 14 years of experience in the financial sector, especially in commercial advisory, portfolio and mortgage management, and team leadership. Currently transitioning into the digital field, with training in digital marketing, digital transformation, and artificial intelligence applications, including tools such as Canva, CRM systems, task automation, and digital project management. I am a strategic, organized, and results-oriented professional, able to combine my expertise in financial processes with digital skills to support companies and entrepreneurs in managing their operations, accounting, marketing, and customer service.

Engineering professional with experience in procurement, supplier negotiations, and efficient logistics management. Aims to optimize procurement processes and ensure timely resource availability for operations.

I’m a results-driven logistics professional with strong experience in coordinating operations and optimizing customer service for international companies. Skilled in managing processes in English, Portuguese, and Spanish, I focus on efficiency, clarity, and effective communication across teams. Alongside my logistics career, I have a background in the performing arts and vocal technique, which has enhanced my ability to communicate with empathy, lead with presence, and adapt to dynamic environments. This combination of analytical precision and creative insight allows me to bring a balanced, human-centered approach to every project.

Audiovisual producer and Graphic designer with over 4 years of experience creating strategic visual content for social media, branding, and events. From concept development to final editing, I combine creativity, technical skills, and a commercial approach to deliver effective solutions that truly connect with audiences. I have led projects for brands, cultural initiatives, and entrepreneurs, contributing in areas such as art direction, photography, video post‑production, and full digital campaigns. My work has increased social media engagement by 30% through the development of strong visual identities for growing businesses, as well as the production of audiovisual pieces including music videos, podcasts, and live event content. I am the founder of Ultrakid Producciones, a multidisciplinary creative studio focused on the cultural and music scene. I also collaborate actively with projects such as Respect Photography and Yud Tattoo, where I merge branding, design, and production to bring powerful visual proposals to life. I stand out for a strong aesthetic vision, attention to detail, strategic thinking, goal‑oriented execution, and the ability to work seamlessly within a team.

My name is Brandon Padron, and I bring extensive experience working with American companies as a bilingual professional fluent in both English and Spanish, with strong proficiency in both spoken and written communication. I have honed my skills in effective communication, leadership, and customer service, and I am adept at using problem-solving techniques to address complex challenges. My background includes a proven ability to manage teams, supervise operations, and ensure high-quality service delivery.

Arturo Cortez is a dedicated Science Educator and currently the General Manager at Vourtechnoliges Peru INC, where he has established a customer-first culture and served as a primary liaison between customers and product teams.

As a professional I posses a unique set of skills and experiences that facilitate communication and efficiency in a variety of roles. My recent experience includes work in billing, customer service, and sales, both in face-to-face and remote environments. These roles have provided me with valuable insight into the importance of accuracy, empathy, clear communication, and providing quality service in dynamic work environments.

Hi, my name is Maria. Im a medical Doctor since 2021. With 3 years of experience working remotely.

I know CRM, Administrative task. Appoitment setter.