Has experience in land acquistions, traditional and solar energy sales, interpretation and is adept at using CRM systems such as GHL, Salesforce, AWS, Podio and Hubspot.

Able to provide immediate value.

A professional with experience in process automation (Power Automate, APIs) and a solid foundation in bilingual customer service (technical and professional English) with 5 years of experience, CRM management, and sales. Focused on operational efficiency, problem resolution, and customer satisfaction.

I am a bilingual professional with more than four years of remote experience supporting logistics operations and customer service for companies across the U.S and Mexico.

In my previous roles, I have managed communication between clients and teams, coordinated schedules and ensured that every step of the process ran smoothly.

I take pride in being organized and attentive to detail, always looking for ways to make tasks more efficient and avoid unnecessary delays or costs. I am comfortable using Microsoft Office and other online tools to stay organized, communicate clearly, and deliver great results in fast-paced environments.

With over five years of experience in the BPO and outsourcing industry, I have developed strong skills in client communication, operations management, and process optimization. I hold an internationally recognized English certification (IELTS), which has allowed me to perform effectively in global and multicultural environments. Additionally, I am enhancing my analytical and technical capabilities through ongoing studies in software development and data science.

A native Australian English speaker fluent in Latin American Spanish, with 20 years of customer service expertise and 6+ years of proven administrative and operations leadership within the Colombian BPO sector, spanning industries such as healthcare, legal, retail, real estate, logistics, telecommunications, language service, and the arts, entertainment and recreation industry— with a strong focus on English-speaking markets across the U.S., U.K., Europe, and Australia.

Recognized for exceptional organizational, operational, and leadership skills, including time management, cross-functional communication, expectation setting, and process optimization. Experienced in driving and leading high-performing teams through effective coaching, constructive feedback, and the use of emotional intelligence to foster confidence and accountability.

Highly adaptable, resourceful, and proactive, I thrive in fast-paced, dynamic environments, making data-driven decisions and maintaining a solutions-focused mindset to improve outcomes and efficiency.

Proficient in most CRMs, project management tools, and productivity software, with solid administrative experience in email/calendar management, meeting coordination, payroll and attendance tracking, recruitment support, and performance review cycles.

I’m deeply passionate about growth—both personal and professional—and driven by the opportunity to empower others to reach their full potential, and drawn to roles that make a genuine difference to the lives of the clients. I take pride in having mentored and developed team members into higher-performing roles, including leadership positions.

I am an organized and detail-oriented professional with experience in administrative coordination and digital content creation. I have a strong foundation in graphic design. I am comfortable providing customer service via messaging, and I have worked with tools like Trello, Microsoft Office, Google Suite, and Adobe Creative Suite to manage tasks efficiently and create quality content.

I am a customer-oriented office assistant, with extensive experience in administrative tasks. I am a retailer, organized, with high quality standards, with the ability to manage online projects, meeting the requimiments of the client and the company, with the required responsability. Mastery in customer service, creation of reports. Schedule organization. If you are looking for a Virtual assistant, appointment setter, customer service, or even telephone interviewer, I´m the right person you are looking for, I worked as a judicial assistant in the court house of my city, I performed taks such as data entry, entry and opening of new files in the system, typing sentences, organizing and managing documents, changing statuses and phases of the files in the judicial system, scheduling, review of procedural lapses; As an admiistrative assistant for a law firm I was scheduling, typing and transcribing legal documents, data entry, customer service, organizing and managing documents, reviewing cases in the judicial system for the public. I have excellent time management, scheduling, i took a course in sending professional emails, I have excellent typing and writing, experience in managing social metworks, since I have worked for an Access Consciousness facilitator, managing his instagram account, responding to comments and DM messages, I can manage X (Twitter), Instagram, Gmail, Outlook, Facebook and Tik tok account: I like to work as VA, and that´s why I do my best!

With a solid foundation in sales and administration, I have cultivated a diverse skill set that enhances organizational efficiency and drives results. In my role as a Sales Representative, I consistently provided exceptional customer experiences, managed inventory processes, and developed strategic sales techniques that attracted customers and boosted sales. My ability to offer tailored solutions that met clients' needs ensured high satisfaction and repeat business.

As an Administrative Assistant, I was responsible for preparing legal documents, reviewing processes, and analyzing employee records to ensure compliance with organizational policies. My attention to detail and organizational skills played a crucial role in decreasing fraud and improving efficiency. Currently, in my role as a Customer Service Representative, I apply my experience to effectively assist tenants, property owners, and applicants. I applied technological tools such as Google Workspace to increase the productivity of my work team by 20%, shortening delivery times and enhancing overall efficiency.

I’m a results-driven professional with three years of experience in customer service, billing operations, and marketing strategies. Skilled in problem-solving, communication, and adaptability, I thrive in fast-paced environments where I can enhance customer experiences and streamline processes. My passion for digital marketing and social media strategies drives me to explore innovative ways to connect with audiences and build strong brand presence.

Detail-oriented, proactive, and always eager to learn. Whether it’s improving workflows, engaging customers, or developing marketing strategies, I bring dedication and a solutions-focused mindset to every challenge.

Administrative Assistant with extensive experience in customer service, specialized in creating PowerPoint presentations, known for effective communications, organizations, time management, adaptability and quickly learning new technological tools.

Hi! My name is Elias. I’m a voice-over artist, dubbing actor, video
editor, and thumbnail designer.
Attached is my portfolio with some of my previous work.
If you have any questions or would like a quote, I’m at your disposal.
Since March 2025, I’ve been the lead editor at Arcana Labs AI, a
technology company focused on creating images and videos using
artificial intelligence
intelligence.
https://www.behance.net/gallery/225588719/Portfolio-Video-Editor-Voice-Over-AI

Dynamic professional with a strong background in business administration, outreach, onboarding, and operations. Proven expertise in leadership, communication, and supporting strategic goals across diverse industries. Adaptable and quick to master new tools while excelling in collaborative environments.
Skilled in research, organization, and client relations, consistently delivering measurable value.

Highly organized and results-driven, skilled at leveraging digital marketing strategies to drive online engagement and brand awareness. Possesses strong abilities in social media management, content creation, and data analysis to optimize marketing campaigns and achieve measurable results. Exhibits solid work ethic, ensuring tasks are completed quickly and with minimal errors.

Dynamic and culturally adaptable professional experienced in various roles including sales as a closer and cold caller.Skilled at building relationships, solving problems under pressure, and contributing to organizational growth. Brings a global perspective, resilience, and cultural awareness to every role.

Professional in Marketing Engineering with experience in Trade Marketing, brand activation strategies, consumer behavior analysis, development of commercial strategies, and leadership of multidisciplinary teams to meet commercial objectives.