Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

My name is Geraldine Herrera, I have worked as a VA since June 2021 with companies and organizations such as Robert Slack, Power House, Cali Moving, and others. I also worked at Booom Solutions in Puerto Rico. 

As a virtual assistant, I have completed all of the tasks that were proposed. Making calls, 

Sending emails, and text messages, and managing strategies to accomplish a better experience for our clients. It is very important to mention that I am a very responsible and focused person. If I get the chance to work with you I'll be sure you get to know all my skills, as well as the capacities that I have to offer. 

I am a native English speaker based in Uruguay with over two years of customer service and administrative experience. Most recently, I worked as an Atlas Lab Clerk at Valencia College, where I was the first point of contact for students and staff, handling inquiries by phone and in person while managing sensitive information with discretion. I also served as Secretary and Social Media Manager for the JamHouse Club, where I maintained databases in Google Sheets, coordinated schedules, and managed community engagement on Instagram and Discord. I am organized, detail-oriented, and genuinely enjoy helping people solve problems. I am looking for a remote role in customer service, administration, or customer success where I can work during U.S. business hours and grow with a supportive team. A fun fact about me: I play multiple instruments and love creating music in my free time.

I am a highly proficient Executive Assistant with a track record of enhancing productivity and ensuring seamless executive-level operations. My expertise is grounded in:

• Transaction coordination, deadline tracking, contract review, earnest money verification, title and escrow communication, invoice processing, and financial reporting to ensure smooth and compliant closings.

• With a strong foundation in accounting principles and ongoing studies in Public Accounting, I support executive teams by maintaining accurate records, managing vendor payments, reconciling financial data, and overseeing documentation workflows with precision and accountability.

• I leverage advanced proficiency in Google Workspace, QuickBooks, Asana, Monday.com, Slack, Zoom, DocuSign, Mailchimp, and AI tools to streamline operations, track tasks, manage CRM workflows, and enhance communication across buyers, agents, lenders, title companies, and internal teams.

• Bilingual in Spanish (native) and English (C1), I thrive in fast-paced, remote real estate environments where organization, financial accuracy, and proactive communication are critical to success.

I also have a great hospitality background where my expertise is grounded in

• Leveraging elite customer service and problem-solving skills honed at InterContinental Hotels Group (IHG), where I managed high-pressure environments with discretion and professionalism.

• Utilizing advanced technical proficiency in Google Workspace, QuickBooks, Asana, and Slack to streamline workflows and maintain operational excellence.

I’m a bilingual International Business professional with over 2 years of experience in the Real Estate industry. I have a strong understanding of the full real estate cycle, having worked on both the acquisition side (conducting cold calling, lead qualification, and initial negotiations) and on the disposition side as a Disposition Manager, coordinating with buyers, managing property information, and supporting transactions through closing.

This dual exposure has given me a well-rounded perspective of how deals move from lead generation to closing, and the importance of speed, organization, and accurate communication at every stage.

I’ve worked with CRM systems to track pipelines and maintain clean, updated records, used Excel to organize property data and analyze numbers and relied on tools like Google Workspace and email management systems to coordinate communication efficiently.

I’m very process-oriented, detail-focused, and proactive when it comes to follow-ups especially in fast-paced environments where timing directly impacts revenue.

B2B Digital Marketing Specialist with extensive experience in inbound content strategy, SEO growth, and multi-channel lead generation within Tech and SaaS environments. Demonstrated success in organic traffic growth, viral content creation, and enterprise-level client acquisitions. Proficient in marketing automation workflows and AI-assisted content systems, with a strong background in remote collaboration and cross-country content coordination.

Economist with a Master’s Degree in Finance and extensive experience in finance, strategy, and business consulting. Specialized in financial and operational KPIs, Excel-based models, and strategic decision support. Fluent in Spanish and advanced English with professional experience in international settings.

In 2024, I transitioned from an in-person role in oil & gas to a fully remote position, driven by a clear goal: to build a long-term remote career and eventually grow into a leadership role at an international company. With that objective, I began working as an appointment setter and sales representative, confident that combining my finance background with stronger soft skills—especially communication and persuasion—would move me closer to that path.

I’m an Operations & Customer Success professional with 4+ years of experience supporting founders, leading operations, and making sure clients feel supported, guided, and taken care of from day one.

I specialize in onboarding new customers, organizing backend operations, and keeping processes running smoothly so nothing falls through the cracks. I’ve helped launch and scale US-based accounts from scratch, improve CSAT and QA scores, and create clear SOPs that turn messy systems into efficient workflows.

I’m highly comfortable working directly with customers — answering questions, running onboarding calls, following up, and making sure people stay engaged and progressing. I take ownership of my work, communicate proactively, and don’t need to be micromanaged to get things done.

I’m fluent in English, a native Spanish speaker, and conversational in Portuguese. I’m currently looking for a remote, full-time role in operations or customer success where I can support a growing coaching or education-based business and grow alongside the founder.

Fun fact: I genuinely enjoy organizing processes, building structure, and turning chaos into clarity.

I am a passionate professional in design and visual communication, with over 20 years of experience creating meaningful connections between brands and people. Throughout my career, I have worked as an Art Director, Graphic Designer, Marketing and Communication Analyst, Social Media Manager, Paid Traffic Specialist, Retoucher, and Motion Designer, building a broad and strategic perspective of the creative market.

I’ve collaborated with renowned brands like Atlético Mineiro, Danone, Newbread, and many others, crafting memorable campaigns for both digital and offline platforms. My approach combines creativity, strategy, and attention to detail, delivering results that capture the essence of each brand.

Based in Poços de Caldas, Brazil, I work on local and remote projects, always committed to bringing innovation and value to companies and initiatives that trust my expertise.

I'd be delighted to collaborate if you’re looking for a versatile and dedicated professional to enhance your team or project!

Hi, my name is Jacqueline. I have a background in administration, marketing support, and operations, with experience working closely with business owners and small leadership teams. I’m very organized, detail-oriented, and comfortable working in fast-paced, remote environments where clear communication and follow-through are essential.

Results-driven Sales Specialist and High-Ticket Closer with over 8 years of experience in cold calling, appointment setting, and strategic lead generation. Expert in CRM systems and high-volume dialers, proficient in multiple languages, and skilled in professional audio/video editing.

Hello,

My name is Karoline, and I’m excited to apply for a position where I can combine my experience in customer support, administrative assistance, and front desk operations. Over the years, I’ve developed strong communication skills, attention to detail, and the ability to stay calm and organized in fast-paced environments.

In my customer support roles, I learned how to listen carefully, understand people’s needs, and provide clear and helpful solutions. I enjoy making customers feel understood and supported, whether through email, chat, or phone. I’m also comfortable using different tools and adapting quickly to new systems.

As an administrative assistant and hotel receptionist, I handled daily tasks such as scheduling, managing documents, updating records, greeting guests, and assisting with check-ins. These experiences helped me stay detail-oriented and efficient while multitasking and keeping everything running smoothly.

I’m a fast learner, flexible, and always willing to go the extra mile to help the team. I enjoy working with people from different backgrounds and maintaining a positive, professional attitude.

Thank you for considering my application. I’d love the opportunity to contribute to your team and continue growing in a customer-focused role.

Sincerely,

Karoline Paixão

I’m a senior marketing and business leader with 15+ years of experience building and scaling brands in highly competitive, performance-driven and regulated or regulation-sensitive industries. My strengths sit at the intersection of strategy and execution: full-funnel marketing, digital performance, CRM, agency management, and turning data into clear commercial decisions. I’m motivated by roles where I can own markets, grow brands sustainably, and adapt fast as conditions change.

Fun fact: I’ve visited over 80 countries, which probably explains why I’m comfortable navigating different cultures, markets, and the occasional curveball without losing my sense of humor.

Multifaceted professional with over 5 years of experience across customer service, event production, content creation, and team leadership. Skilled in social media strategy, brand development, and operational management. Adept at delivering high impact customer experiences and optimizing day to day operations. Currently seeking a remote role that leverages creativity, organization, and strategic thinking.

Dynamic and professional with proven experience in social media management, graphic design, digital content creation, and basic
web maintenance (WordPress/Elementor). Expertise in developing engaging visual and textual content, increasing online presence,
and executing paid advertising campaigns (Facebook Ads, Google Ads). Proficient in leveraging AI tools, design software, and various
social media platforms to achieve marketing objectives. Highly adaptable, proactive, and eager to drive digital growth for innovative
teams.