Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

🎯 Marketing strategist & premium brand storyteller with 6+ years’ experience across education, lifestyle, and consumer goods. I combine creativity, data, and flawless execution to build positioning, craft narratives, and drive results. MBA candidate in International Trade, skilled in digital campaigns, PR, and brand experiences.

I’m a bilingual International Business professional with over 2 years of experience in the Real Estate industry. I have a strong understanding of the full real estate cycle, having worked on both the acquisition side (conducting cold calling, lead qualification, and initial negotiations) and on the disposition side as a Disposition Manager, coordinating with buyers, managing property information, and supporting transactions through closing.

This dual exposure has given me a well-rounded perspective of how deals move from lead generation to closing, and the importance of speed, organization, and accurate communication at every stage.

I’ve worked with CRM systems to track pipelines and maintain clean, updated records, used Excel to organize property data and analyze numbers and relied on tools like Google Workspace and email management systems to coordinate communication efficiently.

I’m very process-oriented, detail-focused, and proactive when it comes to follow-ups especially in fast-paced environments where timing directly impacts revenue.

Please check my Portfolio on Vimeo (this video is a sample of my skills).

Social Media & Video Marketing Strategist from Lima-Peru with over 5 years of experience driving brand growth through high-impact content for digital platforms. Expert in crafting strategies to optimize KPIs across all stages of the conversion funnel, fine-tuning each piece to align with social media trends and algorithms.

Creative Video Producer & Editor with advanced proficiency in Adobe Premiere, Photoshop, Illustrator, After Effects, DaVinci Resolve, CapCut and OBS Studio y Streamlabs. Skilled in video editing, visual effects, audio editing, color grading, and storytelling. Specialized in editing both horizontal and vertical formats for social media (organic content, commercials, music videos, reels, ads, etc.). Passionate about transforming ideas into visually compelling content that resonates with audiences and amplifies brand growth.

I’m a reliable and organized Virtual Assistant with 3 years of experience supporting U.S.-based clients in administrative, back-office, and coordination tasks. My background includes document verification, data accuracy checks, customer support, quality review, candidate coordination, and HR-related administrative support, which strengthened my organization, attention to detail, and confidentiality handling.

I’m a native Spanish speaker with an intermediate level of English for professional communication. I’m punctual, detail-oriented, and proactive, and I enjoy helping clients stay organized and keep their operations running smoothly.

Experienced B2B marketing specialist for Latin America, fluent in Spanish, Portuguese, and English. I manage channel partnerships, digital campaigns, and training events for leading tech brands like Lenovo and HPE. My background combines a Master's degree in Marketing, advanced data analysis, and certifications in digital marketing and UX/UI. Skilled at driving demand generation, reporting, and executing multicultural projects across the region.

Experienced in property management, Transaction coordinations in Texas, collections, and Property Manager, with a strong ability to handle tenant relations, maintenance and transaction coordinations, and financial operations while ensuring efficiency, clear communication with clients, vendors, Brokers, and a seamless customer experience.

🚀 Project Manager | 🤝 Customer Success Manager | 💻 Executive & Virtual Assistant

👋 Hi! I’m Juan Gomez. I help business owners and teams stay organized and scale efficiently. With a background in International Business and IT, I handle the operational heavy lifting so you can focus on the big picture. I’m the partner you need to manage complex projects and ensure your customers stay happy and loyal.

🌍 Global Experience: I have spent years collaborating with teams and clients across the USA, Australia, Canada, and the UK. I understand the rhythm of international business and the importance of proactive, clear communication.

💡 How I can support your business:

Project Management & Operations 🏗️

I build systems that actually work for your team.

✔ Workfront Architect: Designing scalable workflows aligned with your business goals.

✔ Agile Leadership: Managing teams of 20+ professionals to consistently meet deadlines.

✔ Process Optimization: Turning complex needs into clear, actionable plans.

Customer Success & Relationships 🤝

I believe a happy customer is your best growth strategy.

✔ CRM Mastery: Using Salesforce and HubSpot to maintain clean and reliable data.

✔ Client Retention: Guiding users post-implementation to ensure long-term success.

✔ Bilingual Support: Professional communication for global brands such as Amazon and eBay.

Executive & Virtual Support 🖥️

Think of me as your operational right hand, helping you free up time.

✔ Strategic Reporting: Building Power BI and Excel dashboards for better decision-making.

✔ Automation: Eliminating repetitive tasks to streamline daily operations.

✔ E-commerce Specialist: Managing logistics and support for Shopify and Amazon.

📈 What it’s like to work with me:

✔ Reliability: I take ownership of results as if the business were my own.

✔ Versatility: Comfortable moving from a Jira board to an executive meeting.

✔ Clear Communication: Fully bilingual (English C1 / Native Spanish), ready for global environments.

I’m a bilingual operations professional with a strong background in virtual support, sales, and business management. Over the past few years, I’ve worked remotely supporting teams with calendar and email management, CRM organization, data entry, reporting, customer communication, and process documentation. I’m highly comfortable using tools like Google Workspace, Microsoft Office, and CRM platforms to keep operations organized and running smoothly. In my roles, I’ve automated reports, tracked KPIs, managed budgets, supported payroll, and improved backend systems to help teams stay focused on growth. I’m proactive, detail oriented, and reliable, and I take pride in anticipating needs before they become problems. My goal is to continue growing as a high level Virtual Assistant who not only handles tasks efficiently but also adds strategic value to the businesses I support.

Fun fact: I genuinely enjoy organizing inboxes!

I am a results-driven Sales and Customer Service professional with hands-on experience in outbound sales, client acquisition, customer onboarding, and post-sale support across service-based and retail environments. I have worked in fast-paced roles that required meeting daily activity targets, managing customer relationships through CRM systems, and maintaining accurate sales and payment records.

My background includes direct prospect outreach, in-person and phone-based customer engagement, payment and billing management, and coordination with internal teams to improve customer experience and retention. I am comfortable working toward sales goals, tracking KPIs, and supporting marketing and promotional initiatives that drive revenue and community engagement.

I am fluent in English and Spanish, allowing me to connect effectively with diverse customer populations. I am seeking opportunities in sales or customer service where I can contribute strong work ethic, data-driven execution, and consistent performance in growth-focused teams.

5 years of customer service experience working as a bartender and server in US, becoming a trainer on this position, 14 months of call center experience, working forking for sunrun, becoming a trainer as well for new hires.

With over 6 years of experience in staffing and outsourcing services, Connie specializes in placing qualified personnel across diverse industries, with expertise in IT, Business, Finance, and more. She is skilled in Applicant Tracking Systems, recruitment platforms, and effective communication within all organizational levels.

I’m a detail-oriented professional with experience in real estate research, lead generation, and financial analysis. I’m passionate about working in roles that involve organization, problem-solving, and proactive decision-making. My skills include market research, running comparative analyses, and managing multiple tasks efficiently. I’m always eager to learn and grow in areas like project coordination and financial strategy. Outside of work, I enjoy exploring new hobbies and challenges, and I’m currently learning more about real estate investment opportunities. Fun fact: I love trying out new smoothie recipes in my free time!

Dynamic and detail-oriented operations manager with expertise in shipping and handling and comprehensive sales experience. Known for delivering top-notch strategic solutions and fostering business growth through effective collaboration and ownership mentality.

Dedicated executive support professional with extensive experience in virtual assistance, including social media management, content creation, video editing, and customer support across various industries. Proficient in CRM, project management, and customer acquisition campaigns.