Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Con más de una década dedicada al servicio al cliente en Telefónica, mi carrera se ha definido por una profunda comprensión de las necesidades de los usuarios y la implementación de soluciones tecnológicas innovadoras como el CRM y MicroStrategy. He liderado con responsabilidad y un enfoque claro en resultados, optimizando procesos y fortaleciendo relaciones postventa.

Resourceful and adaptable professional with over 5 years of experience in administrative support, customer service, and operations coordination across various industries. Skilled in handling complex workflows, managing CRM systems, supporting internal teams, and delivering effective communication with clients and vendors. Proven ability to balance multiple responsibilities in dynamic environments, from document management and scheduling to technical issue resolution and data entry. Experienced in remote work settings and proficient in tools such as Salesforce, QuickBooks, Google Workspace, and Microsoft Outlook. Known for being proactive, detail-oriented, and committed to delivering high-quality results.

My name is Juliana Urrutia, and I have over five years of experience in the BPO industry, working as a bilingual agent, supervisor, and Spanish–English medical interpreter. Throughout my career, I have worked on high-volume, high-responsibility campaigns, developing strong skills in effective communication, team leadership, and results orientation.

I have had the opportunity to support operational and quality processes, monitor performance metrics, and provide direct support to both clients and work teams. My experience as a medical interpreter has allowed me to strengthen my accuracy, professional ethics, and ability to convey critical information with clarity, empathy, and confidentiality.

I am motivated to continue growing and contributing my experience, commitment, and communication skills to your organization's team. I appreciate your time and look forward to the opportunity to expand on this information in an interview.

Sales and customer service professional with strong experience in team leadership, sales strategy, digital marketing, and CRM management. Proven ability to exceed KPIs, improve customer satisfaction, and drive revenue growth in fast-paced, KPI-driven environments. Advanced English speaker with experience supporting U.S.-based companies.

Versatile and motivated professional with experience in digital support, content creation, and online business assistance. Skilled in social media management, branding, and administrative coordination, with a strong ability to adapt quickly to new tools and responsibilities. Known for being organized, proactive, and detail-oriented, with a passion for helping teams stay consistent, productive, and focused on results. Committed to delivering high-quality work, clear communication, and reliable support in fast-paced remote environments.

I am a highly motivated professional known for my dedication to fairness, competitiveness and responsibility in my work performance. I have exceptional interpersonal relationship and management skills, coupled with strong analytical and leadership abilities. Mean values as competitive, outstanding and fair person makes me a good candidate for this kind of position

Commercial Engineer with more than 15 years of experience, offering personalized solutions and seamless service. My trajectory in various sectors has allowed me to better understand customer needs and provide effective support.

A confident, versatile, and committed professional. I seek to apply my experience in a dynamic organization that values growth and professional development.

Motivated bilingual student passionate about helping people and creating positive experiences through clear communication, empathy, and problem-solving. With strong interpersonal skills, the ability to stay calm under pressure, and a self-driven mindset, I’m ready to support clients and teams in a fast-paced environment. I’m eager to learn, grow, and contribute to a company that values excellent service and reliability!

I have an strong background in remote work, as well as administrative and customer support roles. I am fluent in English and Italian, with Spanish native. I enjoy administrative work, managing calendars and coordinating communications to the team.

I love travelling, connecting with people, learning new skills and exploring new cultures, which makes remote collaboration exciting for me. I work well independently, stay focused under pressure and adapt quickly to new environments.

I would I would be thrilled to support your team, help operations run smoothly, and I hope to hear from you soon to discuss how can I contribute positively to the team.

Dedicated filmmaker with over six years of experience in the audiovisual field, skilled in video editing, project planning, and leadership. Proven ability to exceed goals through effective team collaboration and innovative content creation. Brazilian living in Canada to increase professional skills.

Sales Project Manager with 2 years of experience in project management, 3 years of experience in closing, lead generation, soft sales, business development, marketing, Meta Ads management, Sengrid and Netsuite. (B2B, B2C)

4 years of experience in Logistics, customer service and healthcare services (billing and customer service field).

Corporate banking professional with over 6 years of experience in business client service, financial product management, and B2B strategy development. Specialized in financial analysis, credit negotiation, and key account management. Pursuing an MBA with a focus on business management and finance.

Highly motivated and performance-focused specialist with 4 years of versatile experience in call, chat, and email handling, offering top-tier customer assistance and strong written and verbal communication within commercial and service-driven settings. Experienced in building and maintaining client rapport, improving administrative procedures, and supporting seamless day-to-day operations across different business areas. Recognized for delivering impactful results in companies like Accedo, Concentrix, and IntouchCX. Equipped with strong interpersonal abilities and a client-oriented perspective to enhance service delivery and drive organizational growth.

Creative and results-driven professional with experience in marketing, sales, brand promotion, customer service, cosmetology, and modeling. Skilled in community management, lead engagement, brand image positioning, and client relations. Highly adaptable, fast learner, proficient in both in-person and digital customer interaction, with a focus on conversion, relationship building, and brand representation.