Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Experienced Sales Manager and Customer Support Specialist with a strong background in smart technology solutions, customer service, and logistics. Proficient in managing warm leads, project follow-ups, and customer relations. Eager to take on new challenges and continuously improve both professionally and personally.

I am a multilingual professional from Colombia with a Master’s degree in English and Communication. I speak Spanish, English, and French, and I truly enjoy connecting with people from different backgrounds. I am passionate about communication, cultural exchange, and human interaction, which is why I feel most fulfilled in environments where relationships matter. My experience in education, customer service, and international contexts has shaped me into an adaptable, empathetic, and responsible person. I love learning, meeting new people, and growing through every experience, both professionally and personally.

I am Maria, but go as Maya. I am 31 years old, from Bogota, Colombia. I hold a Bachelor's degree in Communications from Idaho State University in the USA. After graduating college, i moved to England where I went on to work as part of the Communications team for a UK healthcare company, where i was part of the Internal Communication/HR team, responsible for administrative tasks, as well as recruiting, assisting HR, dealing with healthcare providers and costumers. I would like to find a new, challenging role where i can grow professionally and develop my skills. I am fully bilingual (English/Spanish). I’m currently working remotely for a top Real Estate company in the US as Executive Assistant for the two owners/realtors. I have worked and lived around with people from all over the world, so i adapt easily to new environments and are keen to always start something new. I am currently looking for a new challenging job where i can put my skills and experience to use and at the same time, gain some new experience.

I’m kind of person who likes helping other people I’m appasionated to learn new things everyday to grow professionaly and personally. I’m an expert solving issue and give information through the chats, tickets and Emails in a professional manner. I can accomplish metrics required and finaly I’m Trustworthy and Loyal person who always makes his words worthy.

Highly skilled Bilingual Assistant, Professional Interpreter, and English Language Instructor with extensive experience in administrative management and public service, specializing in high-pressure medical interpretation and language education, adept in bridging operational and linguistic gaps in remote environments.

Dynamic hospitality professional with a strong track-record of enhancing guest experiences and optimizing front desk operations. Expertise in fostering team collaboration and ensuring effective communication, with a proven ability to adapt to evolving demands. Proficient in delivering exceptional customer service, resolving conflicts, and managing multiple tasks in fast-paced environments. Committed to reliability and results, consistently achieving high standards and driving positive outcomes.

I’ve been working with the Customer service industry for several years, not only customer support, but also customer experience, quality etc… , and along the way I’ve discovered that empathy, patience, and clear communication can truly transform someone’s day. For me, support isn’t only about fixing an issue—it’s about making someone feel heard, understood, and valued. Over time, I’ve learned how to stay calm under pressure, listen carefully, and turn challenges into positive experiences. I believe these small moments of care can make a big difference for both the customer and the company. I am a committed, punctual, and results-oriented person with a strong work ethic and a high sense of responsibility. I  believe that punctuality is not only a sign of respect for others’ time but also a key fact for a high productivity work environment. If I had the chance to bring my experience to your company, my main goal would be to contribute to creating an environment where customers feel valued and understood. I truly believe that when customers feel cared for, they become loyal and spread that positive energy. 

Dynamic and Goal-Oriented Professional with a diverse background in Civil Engineering, Inventory Analysis, and Business Development. I am a proactive problem-solver dedicated to finding efficient solutions and driving growth in fast-paced environments. 

With an Advanced English level (C1) and a native command of Spanish, I excel in roles that require high-level communication and cross-functional collaboration. My experience spans from technical field supervision and project scheduling to lead generation and financial cost control.

I'm an Industrial Engineer with 8+ years of experience blending strategic thinking and entrepreneurial execution. I started my career working in business development strategy, where I spent 2 years helping companies identify growth opportunities, optimize operations, and build strategic partnerships.

Driven by that foundation, I went on to launch my own travel agency, which I led as Founder and CEO for 6 years. During that time, I managed everything from customer experience and team leadership to digital marketing and financial planning—turning a vision into a thriving business.

I bring a hands-on, solution-oriented mindset, and I thrive in dynamic environments that require creativity, adaptability, and strong collaboration. I'm currently looking for remote opportunities where I can contribute to innovative teams, grow professionally, and help businesses scale strategically.

Experienced in various roles such as Chef, Barman, Tour Guide, Telemarketing Agent, and Educational Camp Coordinator with international exposure in Colombia, Argentina, and the U.S. Known for being cheerful, enthusiastic, and a good team player.

2years of experience in the Workers' Compensation, 1 year and 3 months of experience in logistics as a load planner, and finally, 1 year and 7 months in the mortgage area as an administrative assistant. These three areas helped me to be very organized, professional, and detail-oriented.

Bilingual Business Administrator with strong experience in project coordination, process optimization, customer operations, and cross-functional team management. Proven ability to plan, execute, and improve operational initiatives across customer service, quality assurance, banking, sales, and technical support environments. Highly skilled in KPI tracking, communication, workflow optimization, and continuous improvement. Experienced working with CRM platforms, enterprise systems, and data-driven decision-making. Recognized for leadership, structure, accountability, and delivering results in fast-paced, multi-priority environments.

Hi, my name is Maria. Im a medical Doctor since 2021. With 3 years of experience working remotely.

I know CRM, Administrative task. Appoitment setter.

I am a highly proficient Executive Assistant with a track record of enhancing productivity and ensuring seamless executive-level operations. My expertise is grounded in:

• Transaction coordination, deadline tracking, contract review, earnest money verification, title and escrow communication, invoice processing, and financial reporting to ensure smooth and compliant closings.

• With a strong foundation in accounting principles and ongoing studies in Public Accounting, I support executive teams by maintaining accurate records, managing vendor payments, reconciling financial data, and overseeing documentation workflows with precision and accountability.

• I leverage advanced proficiency in Google Workspace, QuickBooks, Asana, Monday.com, Slack, Zoom, DocuSign, Mailchimp, and AI tools to streamline operations, track tasks, manage CRM workflows, and enhance communication across buyers, agents, lenders, title companies, and internal teams.

• Bilingual in Spanish (native) and English (C1), I thrive in fast-paced, remote real estate environments where organization, financial accuracy, and proactive communication are critical to success.

I also have a great hospitality background where my expertise is grounded in

• Leveraging elite customer service and problem-solving skills honed at InterContinental Hotels Group (IHG), where I managed high-pressure environments with discretion and professionalism.

• Utilizing advanced technical proficiency in Google Workspace, QuickBooks, Asana, and Slack to streamline workflows and maintain operational excellence.