Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Soy una persona con cerca de 10 años de experiencia en ventas, atención al cliente y gestión comercial. A lo largo de mi trayectoria, me he destacado por mi responsabilidad, puntualidad y compromiso con los resultados. Me considero alguien organizado, enfocado y con la capacidad de trabajar bajo objetivos claros, tanto a corto como a largo plazo.

Me apasiona el trato con las personas, escuchar sus necesidades y ofrecer soluciones que generen confianza. Creo en el poder de la buena comunicación, la empatía y el servicio de calidad. Mi experiencia me ha permitido desarrollar habilidades clave como la negociación, el seguimiento postventa y la resolución efectiva de problemas.

Estoy en un momento de mi vida donde busco oportunidades laborales remotas que me permitan aportar mi experiencia, adaptarme a nuevos entornos digitales y continuar creciendo profesional y personalmente. Cuento con internet estable, computador propio y la total disposición para integrarme a equipos de trabajo con una mentalidad colaborativa y orientada a resultados.

Me esfuerzo siempre por dar lo mejor de mí, mantener una actitud positiva y trabajar con respeto, ética y responsabilidad. Estoy abierto a aprender nuevas herramientas, mejorar continuamente y asumir nuevos desafíos. Mi enfoque está en construir relaciones laborales duraderas, aportar valor y ser parte de proyectos que marquen la diferencia.

Professional with five years of tangible experience. Adept at communicating effectively with clients and building long-lasting relationships. Proven ability to thrive in fast-paced environments while maintaining a positive and proactive approach. Looking forward to new experiences.

Highly organized administrative and customer support professional with hands-on experience in the hospitality and language services sectors, managing bilingual (English-Spanish) client communication, scheduling and reservations, accurate record-keeping, and day-to-day operational support in both remote and on-site environments. With a strong background in written communication and documentation through professional freelance translation work, experienced in following SOPs, managing multiple tasks and deadlines, and maintaining clear, consistent communication with clients and internal stakeholders. Proficient in Google Workspace, Microsoft Office, Notion.

I’m a bilingual International Business professional with over 2 years of experience in the Real Estate industry. I have a strong understanding of the full real estate cycle, having worked on both the acquisition side (conducting cold calling, lead qualification, and initial negotiations) and on the disposition side as a Disposition Manager, coordinating with buyers, managing property information, and supporting transactions through closing.

This dual exposure has given me a well-rounded perspective of how deals move from lead generation to closing, and the importance of speed, organization, and accurate communication at every stage.

I’ve worked with CRM systems to track pipelines and maintain clean, updated records, used Excel to organize property data and analyze numbers and relied on tools like Google Workspace and email management systems to coordinate communication efficiently.

I’m very process-oriented, detail-focused, and proactive when it comes to follow-ups especially in fast-paced environments where timing directly impacts revenue.

A highly skilled and results-oriented professional with a background in managing high-level operations, appointment setting, and executive support. I have over 10 years of experience in leading teams, optimizing scheduling systems, and driving operational excellence, I have successfully handled complex, high-ticket client relationships across diverse industries, including recruitment, customer service, and real estate.

I bring a wealth of experience working with clients remotely from the United States and Canada, in addition to in-person experience in the United States and Australia. My expertise includes overseeing appointment setting and calendar management, streamlining processes for improved client interactions, and ensuring seamless coordination between departments. I am adept at managing both client and executive schedules, handling sensitive appointments, and ensuring efficiency in high-pressure environments. Known for my strong leadership abilities, I have consistently led teams to meet and exceed performance targets, contributing to enhanced customer satisfaction, reduced operational costs, and improved conversion rates.

Fluent in both English and Spanish, I am a proactive communicator with exceptional organizational skills, committed to providing top-tier client service and operational support. I thrive in environments requiring strategic planning, resource management, and effective cross-functional collaboration, particularly in high-value, high-demand settings.

I’m a bilingual professional based in Bogotá with experience across marketing, operations, client coordination, and administrative support in international and remote environments. Throughout my career, I’ve worked in a marketing and media agency, a fast-paced sales organization, and a U.S. real estate investment company, where I developed strong skills in organization, communication, document management, and process coordination while working closely with clients and cross-functional teams. I’m known for my attention to detail, reliability, and ability to quickly learn new systems and digital tools. My long-term aspiration is to continue growing in roles that combine operations, marketing, and client support while contributing to efficient, well-structured teams. As a fun fact, I enjoy staying active through sports like tennis, gym training, and water skiing, and I’m passionate about continuous learning and personal development.

I´m Liliana Pinedo. I’m a bilingual professional with a background in International Business and strong experience in administrative support, translation, quality assurance, and customer service.

I’m passionate about helping businesses stay organized, efficient, and connected with their clients. I enjoy working behind the scenes, making sure processes run smoothly, deadlines are met, and communication stays clear and professional. Whether it’s managing data, assisting with client inquiries, or providing operational support, I always bring focus, responsibility, and a can-do attitude to every task.

Throughout my experience, I’ve worked in bilingual roles that required attention to detail, adaptability, and empathy including positions as a Quality Assurance Intern, Freelance Academic Translator, and Bilingual Agent for international companies. These experiences have helped me strengthen my communication skills, problem-solving abilities, and confidence working in fast-paced, multicultural environments.

I consider myself organized, dependable, and calm under pressure. I love learning new tools and improving workflows to make things simpler and more efficient for my team. My approach to work is guided by three values: clarity, consistency, and care because I believe good service and solid results come from genuinely caring about the people and the process.

When I’m not working, I enjoy reading, learning about technology and AI, and finding ways to use them to make daily work more productive. I’m also passionate about personal growth and continuous learning, both professionally and personally.

I’m excited to connect with companies looking for someone who combines reliability, empathy, and structure, someone who enjoys supporting others and takes pride in doing things right the first time.

If you’re looking for a professional who values communication, teamwork, and excellence in every detail, I’d love to be part of your team.

A versatile bilingual agent with over three years of experience in customer service and over two years in administrative and executive roles, I'm a quick learner, a challenge lover, and always motivated to learn and do my best to complete any task or challenge that comes my way.

Results-driven Virtual Assistant with 5+ years of experience in administrative operations, data management, customer service, and content coordination. Skilled in using digital tools for process optimization and experienced in remote work environments.

My name is Isaac Salavarria, a bilingual professional with experience supporting healthcare providers, corporate teams, and remote businesses in English and Spanish. I am HIPAA certified and well-versed in confidentiality standards, data privacy, and professional communication.

I have experience interpreting medical consultations with accuracy and cultural sensitivity, as well as providing comprehensive virtual assistance in both medical and corporate environments. As a Virtual Assistant, I have supported daily office operations including calendar and inbox management, appointment scheduling, data entry, document creation and formatting, report preparation, CRM and EMR updates, and coordination with internal teams and external clients.

My experience also includes handling inbound and outbound calls, customer service, follow-ups, lead management, email and chat support, task tracking, and workflow optimization. I have assisted with billing support, basic bookkeeping coordination, file organization, onboarding support, quality assurance, and maintaining accurate records across multiple platforms. I am comfortable multitasking, meeting deadlines, and adapting quickly in fast-paced, remote work environments.

I bring strong communication skills, organization, adaptability, and a proactive, solution-oriented mindset, allowing me to add value as a reliable Virtual Assistant while improving productivity, efficiency, and overall client experience.

Multilingual professional with international experience in customer service, hospitality, account management and collections. Skilled in streamlining processes, optimizing the workflow, managing a global portfolio and being the link between users and technical teams. Native in English and Spanish.

I am a highly proficient Executive Assistant with a track record of enhancing productivity and ensuring seamless executive-level operations. My expertise is grounded in:

• Transaction coordination, deadline tracking, contract review, earnest money verification, title and escrow communication, invoice processing, and financial reporting to ensure smooth and compliant closings.

• With a strong foundation in accounting principles and ongoing studies in Public Accounting, I support executive teams by maintaining accurate records, managing vendor payments, reconciling financial data, and overseeing documentation workflows with precision and accountability.

• I leverage advanced proficiency in Google Workspace, QuickBooks, Asana, Monday.com, Slack, Zoom, DocuSign, Mailchimp, and AI tools to streamline operations, track tasks, manage CRM workflows, and enhance communication across buyers, agents, lenders, title companies, and internal teams.

• Bilingual in Spanish (native) and English (C1), I thrive in fast-paced, remote real estate environments where organization, financial accuracy, and proactive communication are critical to success.

I also have a great hospitality background where my expertise is grounded in

• Leveraging elite customer service and problem-solving skills honed at InterContinental Hotels Group (IHG), where I managed high-pressure environments with discretion and professionalism.

• Utilizing advanced technical proficiency in Google Workspace, QuickBooks, Asana, and Slack to streamline workflows and maintain operational excellence.

Executive Operations & Research Assistant | MBA | Systems, Finance & Client Excellence

I am an MBA-educated executive operations assistant with over 10 years of experience supporting decision-makers across international operations, finance-driven projects, research, and client-facing environments. My strength lies in transforming complexity into clarity. Whether that means organizing information, building financial and operational models, or creating systems that allow leaders to focus on growth instead of friction.

I bring a rare combination of analytical rigor, operational discipline, and entrepreneurial ownership. I don’t wait for perfect instructions; I proactively identify gaps, structure workflows, and deliver outcomes.

What I Do Best

Executive & Research Support
I support leaders as a true “second brain.” I conduct structured research, synthesize information, prepare reports, and organize data so decisions are made faster and with confidence. My academic background and MBA training allow me to move comfortably between qualitative research and quantitative analysis.

Finance, Spreadsheets & Decision Tools
I specialize in building spreadsheets and models that actually get used. From financial feasibility studies using NPV, IRR, and ROI to logic-based Excel trackers and dashboards, I turn raw data into clear decision-making tools. I am highly proficient in Excel and comfortable working with imperfect or manual data sources.

Global Operations & Coordination
My background in international air, ocean, and rail logistics trained me to operate with precision, accountability, and calm under pressure. Coordinating across countries, time zones, vendors, and regulations sharpened my ability to manage complex workflows, follow up relentlessly, and communicate clearly with all stakeholders.

Client Experience & Stakeholder Communication
I have over a decade of experience in customer-facing roles, including healthcare and professional services. I combine empathy with structure — ensuring clients feel heard while processes remain efficient, compliant, and documented.

Entrepreneurial Ownership
As a former co-founder of an architecture and consulting firm, I understand business from the inside. I’ve managed administrative, financial, and operational responsibilities in volatile environments, always with a focus on sustainability and long-term resilience.

Technical Toolkit

• Advanced Excel & Google Sheets (automation, logic, modeling)

• Microsoft 365, SAP, Oracle-based systems, SQL exposure

• Airtable, Notion, Zoho CRM, HubSpot

• Research, documentation, SOP creation

• Fluent English and Spanish (Native language: Portuguese)

How I Work
I take ownership, think long-term, and care deeply about execution quality. I am at my best supporting founders, executives, and growing teams that value structure, reliability, and thoughtful problem-solving. My goal is simple: make the business run better than it did yesterday.

David Vargas has extensive experience in logistics and sales management, with proficient language skills in English, and basic knowledge of German and Mandarin. He is skilled in various aspects of logistics operations, customer service, and sales management, particularly in providing solutions and managing online tools.