Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Bilingual entrepreneur with project management experience, operations skills, brand construction, supply chain management, and SCRUM. I work with Waterfall & Agile methodologies and like using tools such as Kanban boards, RACI charts, Gantt charts, smart goals, tasks, and Milestones. I’m a dreamer, hard worker, and active person ready to work and show all my capacities. The advantage of hiring me? I know what a boss wants from a worker, I’m not just going to care while my working time is on. Being a boss is 24/7 and I want to grow, learn and help achieve goals with you

Bilingual Business Administrator with strong experience in project coordination, process optimization, customer operations, and cross-functional team management. Proven ability to plan, execute, and improve operational initiatives across customer service, quality assurance, banking, sales, and technical support environments. Highly skilled in KPI tracking, communication, workflow optimization, and continuous improvement. Experienced working with CRM platforms, enterprise systems, and data-driven decision-making. Recognized for leadership, structure, accountability, and delivering results in fast-paced, multi-priority environments.

I’m a bilingual professional based in Bogotá with experience across marketing, operations, client coordination, and administrative support in international and remote environments. Throughout my career, I’ve worked in a marketing and media agency, a fast-paced sales organization, and a U.S. real estate investment company, where I developed strong skills in organization, communication, document management, and process coordination while working closely with clients and cross-functional teams. I’m known for my attention to detail, reliability, and ability to quickly learn new systems and digital tools. My long-term aspiration is to continue growing in roles that combine operations, marketing, and client support while contributing to efficient, well-structured teams. As a fun fact, I enjoy staying active through sports like tennis, gym training, and water skiing, and I’m passionate about continuous learning and personal development.

Hi, my name is Jacqueline. I have a background in administration, marketing support, and operations, with experience working closely with business owners and small leadership teams. I’m very organized, detail-oriented, and comfortable working in fast-paced, remote environments where clear communication and follow-through are essential.

• Professional with 15+ years of multisectoral companies, experience leading administrative support to streamline operations identifying and solving problems in fast-paced environments.

• Experience in managing administrative routines including strong analytical skills for preparing accounts receivable financial reports focused on minimizing payment defaults and monitoring incoming revenue.

• Process and detail-oriented with a focus on continuous improvement and needs anticipation. Ability in database creation and organization ensuring confidentiality and discretion with sensitive information.

•  I am a tech-savvy professional and willing to learn new technologies

I am a highly proficient Executive Assistant with a track record of enhancing productivity and ensuring seamless executive-level operations. My expertise is grounded in:

• Providing comprehensive administrative support, including meticulous calendar management, transaction coordination, complex travel coordination, and accurate invoice processing for Orange Blossom Homes LLC.

• Leveraging elite customer service and problem-solving skills honed at InterContinental Hotels Group (IHG), where I managed high-pressure environments with discretion and professionalism.

• Utilizing advanced technical proficiency in Google Workspace, QuickBooks, Asana, and Slack to streamline workflows and maintain operational excellence.

I am a native Spanish speaker with professional English fluency and am skilled in leveraging AI tools to optimize efficiency.

Sales Project Manager with 2 years of experience in project management, 3 years of experience in closing, lead generation, soft sales, business development, marketing, Meta Ads management, Sengrid and Netsuite. (B2B, B2C)

4 years of experience in Logistics, customer service and healthcare services (billing and customer service field).

If you’re looking for someone who keeps online communities clean, customers calm, and inboxes under control without constant supervision, that’s me. I’m a bilingual Customer Support Specialist and Content Moderator with 3 years of hands-on experience managing social media communities and customer interactions for automotive businesses, where accuracy, consistency, and fast response times mattered every day. My background comes from working directly inside active Instagram pages with high daily interaction. I handled comment moderation, message responses, and community management while ensuring brand tone, platform rules, and customer expectations were respected.I’m used to reviewing content carefully, identifying inappropriate or off-topic interactions, and taking action quickly to keep pages professional and safe. Beyond moderation, I supported customers through direct messages by answering product questions, guiding them to the right solution, and escalating issues when needed. My work required strong attention to detail, patience with repetitive tasks, and clear written communication in both Spanish and English. I’m especially strong at researching information, understanding patterns in user behavior, and applying clear guidelines consistently—key skills for trust & safety and content moderation roles. I work comfortably inside Meta Business Suite, managing inboxes, comments, and notifications efficiently while keeping responses organized. I’m disciplined, reliable, and fast to adapt to new workflows. I don’t need fixed schedules during the day, which makes me a good fit for flexible, asynchronous support and moderation roles that require steady coverage rather than fixed shifts. If you’re looking for a long-term customer support or content moderation professional who communicates clearly, follows rules precisely, and treats your community and users with care, I’m ready to become a reliable part of your team.

With four years of experience as a video editor and motion designer, I’m an expert in bringing brands, logos, and videos to life. My passion for animation drives me to continuously seek new knowledge and skills to enhance his craft.

Organized and detail-oriented bilingual professional with extensive experience in administrative support, client relations, and project management. Proficient in remote collaboration tools and CRM systems, demonstrating strong capabilities in handling high-volume communications and client interactions.

Sales and customer service professional with strong experience in team leadership, sales strategy, digital marketing, and CRM management. Proven ability to exceed KPIs, improve customer satisfaction, and drive revenue growth in fast-paced, KPI-driven environments. Advanced English speaker with experience supporting U.S.-based companies.

With over nine years of experience in telesales, I have developed a diverse skill set, having worked on campaigns ranging from customer service and roof inspections to business loans, health insurance, data entry, and real estate.

Throughout my career, I have consistently demonstrated a strong sense of responsibility, a commitment to delivering exceptional results, and a genuine willingness to learn and adapt in fast-paced environments. I am confident that my experience and proactive approach will allow me to contribute effectively to your team.

Experienced in property management, Transaction coordinations in Texas, collections, and Property Manager, with a strong ability to handle tenant relations, maintenance and transaction coordinations, and financial operations while ensuring efficiency, clear communication with clients, vendors, Brokers, and a seamless customer experience.

Hello! I'm Mariana, a Venezuelan with 8 years of experience in graphic design and 6 years as video editor. I've gained experience in diverse industries, from fashion marketing and travel agencies to e-commerce and restaurant marketing.

In e-commerce, I specialized in creating high-performing video ads and social media videos for leading shapewear brands, targeting markets in the US, Colombia, and Mexico across Amazon, YouTube, and Instagram.

My technical skills include proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, InDesign, Illustrator, and adobe XD), as well as project management tools like Trello, Asana, Notion, Slack and Monday. I have a strong foundation in motion graphics, including logo animations, and I am committed to continuous learning and skill development.