Operations and Customer Experience professional with 3+ years of experience in logistics, billing, and team leadership across international markets. Skilled in process optimization, client relationship management, and cross-functional collaboration, with proven success in leading teams of 20+ members while ensuring high client satisfaction and operational efficiency.

I am a dedicated sales professional with over three years of experience in the sales industry, currently seeking to advance my career as an Inside Sales Agent or Agent Recruiter within a dynamic real estate company. I hold a Bachelor's degree in Physical Education and Sports Science, which has helped me develop strong communication and interpersonal skills. I pride myself on my empathetic approach, fast learning abilities, and my passion for continuous growth and development.

A native Australian English speaker fluent in Latin American Spanish, with 20 years of customer service expertise and 6+ years of proven administrative and operations leadership within the Colombian BPO sector, spanning industries such as healthcare, legal, retail, real estate, logistics, telecommunications, language service, and the arts, entertainment and recreation industry— with a strong focus on English-speaking markets across the U.S., U.K., Europe, and Australia.

Recognized for exceptional organizational, operational, and leadership skills, including time management, cross-functional communication, expectation setting, and process optimization. Experienced in driving and leading high-performing teams through effective coaching, constructive feedback, and the use of emotional intelligence to foster confidence and accountability.

Highly adaptable, resourceful, and proactive, I thrive in fast-paced, dynamic environments, making data-driven decisions and maintaining a solutions-focused mindset to improve outcomes and efficiency.

Proficient in most CRMs, project management tools, and productivity software, with solid administrative experience in email/calendar management, meeting coordination, payroll and attendance tracking, recruitment support, and performance review cycles.

I’m deeply passionate about growth—both personal and professional—and driven by the opportunity to empower others to reach their full potential, and drawn to roles that make a genuine difference to the lives of the clients. I take pride in having mentored and developed team members into higher-performing roles, including leadership positions.

Hello!

My name is Luis Dupuy, I am from Caracas, Venezuela and I have a strong background in administrative support, exceptional organizational skills, and an incredible passion for optimizing processes to increase efficiency, with all of that, I am confident in my ability to get your company to the next level.

In my previous role as a Virtual Assistant at VALATAM, I was responsible for managing a wide range of administrative tasks, including scheduling, email management, data entry, customer service, and document preparation. I successfully supported executives and teams by ensuring their day-to-day operations ran smoothly and without interruption. My ability to complete multiple tasks while maintaining attention to detail has been critical to my success in this role.

I am highly skilled in tools such as Microsoft Office Suite, Google Workspace, and project management platforms like Asana, Trello, and Slack. As a remote worker, I have developed strong self-discipline, a commitment to maintaining high productivity, and a track record of delivering exceptional results.

Thank you for considering my application. I would love the opportunity to discuss how my experience aligns with your needs and how I can contribute to your company success. Please feel free to contact me at +584127176126 or via email at luisdupuy4@gmail.com to schedule a meeting. I look forward to hearing from you soon.

Leine Vargas – Real Estate Virtual Assistant | Lead Generation | Admin Support | Social Media Management

I’m a dedicated and results-driven Virtual Assistant with 5 years of experience specializing in the real estate industry. Throughout my career, I’ve supported real estate professionals by streamlining operations, managing data, generating high-quality leads, and boosting online presence.

My expertise spans a wide range of essential functions, including:

Lead Generation – Identifying and qualifying prospects through targeted research and outreach strategies.

Data Entry & Management – Maintaining accurate and organized CRM systems to support informed decision-making.

Administrative Support – Coordinating schedules, managing emails, and ensuring seamless day-to-day operations.

Appointment Setting – Engaging with clients and prospects to schedule showings, meetings, and follow-ups.

Social Media Management – Creating and managing content across platforms to enhance brand visibility and engagement.

Administrative Assistant with extensive experience in customer service, specialized in creating PowerPoint presentations, known for effective communications, organizations, time management, adaptability and quickly learning new technological tools.

Has experience in land acquistions, traditional and solar energy sales, interpretation and is adept at using CRM systems such as GHL, Salesforce, AWS, Podio and Hubspot.

Able to provide immediate value.

Administradora y Community Manager con experiencia en gestión de redes sociales para marcas personales y emprendimientos. Especialista en creación de contenido estratégico, diseño de flyers, edición de videos, atención al cliente digital y planificación de campañas para aumentar visibilidad y ventas. Comprometida, organizada y apasionada por ayudar a negocios a crecer en el mundo digital. Disponible para trabajar con clientes en España y Latinoamerica.

I am an engineer with a strong background in finance and accounting, having accumulated four years of experience as an account executive assistant in the factoring sector.

My studies and job experience have honed my analytical and multitasking skills in mathematics and chemistry. My work experience has equipped me with the problem-solving abilities and adaptability to navigate various methods to pull off different tasks.

Dynamic and results-oriented customer service professional with extensive experience in appointment management, quality control, and supporting cross-functional teams. Proven ability to deliver exceptional service in high-demand environments, offering clear communication and problem-solving expertise.

Commercial Engineer with more than 15 years of experience, offering personalized solutions and seamless service. My trajectory in various sectors has allowed me to better understand customer needs and provide effective support.

A confident, versatile, and committed professional. I seek to apply my experience in a dynamic organization that values growth and professional development.

Customer service and professional Sales Agent.

Dedicated and results-driven customer service and sales professional with over 7 years of experience delivering exceptional support and cultivating strong customer relationships. Fully bilingual—native English and fluent Spanish speaker—raised and educated in the United States, with a High School Diploma from Miami Senior High School. Trained by the U.S. Air Force at Tinker Air Force Base, bringing military-grade discipline, punctuality, and a strong work ethic to every position. Known as a "jack of all trades," with a reputation for thriving under pressure, meeting tight deadlines, and consistently exceeding performance goals.

Skilled in customer retention, problem solving, and analytical thinking with a passion for building customer loyalty and driving sales success. Managed exceeded sales targets while maintaining compliance with the company Skilled in building customer loyalty, resolving issues through excellent troubleshooting, and delivering high-quality customer sales experiences. Achieved consistent sales growth by identifying new business opportunities and enhancing existing customer engagement.

Highly organized and results-driven, skilled at leveraging digital marketing strategies to drive online engagement and brand awareness. Possesses strong abilities in social media management, content creation, and data analysis to optimize marketing campaigns and achieve measurable results. Exhibits solid work ethic, ensuring tasks are completed quickly and with minimal errors.

I'm Carlos, a professional passionate about digital marketing with a comprehensive approach encompassing design and copywriting.

With nearly a decade of experience dedicated to the dynamic world of social media and digital strategy, I've cultivated in-depth knowledge on how to connect brands with audiences and generate meaningful engagement. I apply all this experience and creativity to offer high-value professional services to businesses and entrepreneurs looking to optimize their online presence and achieve better tangible results.

My specialized services include:

• Content Creation: Developing strategic materials that capture attention and effectively communicate your message.

• Graphic Design: Creating attractive visual elements aligned with your brand identity.

• Video Editing: Transforming audiovisual material into dynamic and captivating pieces for various platforms.

• Advertising Management (Ads Management): Designing and implementing optimized digital advertising campaigns to maximize your investment and reach.

I am committed to helping businesses translate their vision into a powerful and profitable online presence.

Connect with me if you're seeking a strategic ally to boost your results in the digital environment.

You can learn more about me in my portfolio https://carlostrscorp.wixsite.com/portfolio

I am an organized and detail-oriented professional with experience in administrative coordination and digital content creation. I have a strong foundation in graphic design. I am comfortable providing customer service via messaging, and I have worked with tools like Trello, Microsoft Office, Google Suite, and Adobe Creative Suite to manage tasks efficiently and create quality content.