Sales and customer service professional with strong experience in team leadership, sales strategy, digital marketing, and CRM management. Proven ability to exceed KPIs, improve customer satisfaction, and drive revenue growth in fast-paced, KPI-driven environments. Advanced English speaker with experience supporting U.S.-based companies.

I am a dedicated and sincere leader with a robust work ethic. My relentless pursuit of knowledge and my willingness to confront challenges propel me to seek opportunities where I can implement innovative solutions. I am enthusiastic about bringing my fresh perspective to a company that recognizes my dedication and abilities, thereby making a positive impact.

I am an Architect graduated in 2023 with 3 years of experience as a Junior Architect, where I worked on project coordination, visual design, and collaboration across different teams. I enjoy learning new tools and taking on diverse tasks, and I’m comfortable working in dynamic and fast-paced environments. I’m proficient in Photoshop, Illustrator, InDesign, Canva, and Framer, and my experience as a cashier and bartender helped me develop strong communication, multitasking, and problem-solving skills. I’m adaptable, proactive, and a fast learner, fluent in Spanish, English, and Italian (C1). I have immediate availability, my own computer, and reliable internet, and I’m excited to contribute my creativity, organization, and willingness to learn in remote support or assistant-oriented roles.

Executive Operations & Research Assistant | MBA | Systems, Finance & Client Excellence

I am an MBA-educated executive operations assistant with over 10 years of experience supporting decision-makers across international operations, finance-driven projects, research, and client-facing environments. My strength lies in transforming complexity into clarity. Whether that means organizing information, building financial and operational models, or creating systems that allow leaders to focus on growth instead of friction.

I bring a rare combination of analytical rigor, operational discipline, and entrepreneurial ownership. I don’t wait for perfect instructions; I proactively identify gaps, structure workflows, and deliver outcomes.

What I Do Best

Executive & Research Support
I support leaders as a true “second brain.” I conduct structured research, synthesize information, prepare reports, and organize data so decisions are made faster and with confidence. My academic background and MBA training allow me to move comfortably between qualitative research and quantitative analysis.

Finance, Spreadsheets & Decision Tools
I specialize in building spreadsheets and models that actually get used. From financial feasibility studies using NPV, IRR, and ROI to logic-based Excel trackers and dashboards, I turn raw data into clear decision-making tools. I am highly proficient in Excel and comfortable working with imperfect or manual data sources.

Global Operations & Coordination
My background in international air, ocean, and rail logistics trained me to operate with precision, accountability, and calm under pressure. Coordinating across countries, time zones, vendors, and regulations sharpened my ability to manage complex workflows, follow up relentlessly, and communicate clearly with all stakeholders.

Client Experience & Stakeholder Communication
I have over a decade of experience in customer-facing roles, including healthcare and professional services. I combine empathy with structure — ensuring clients feel heard while processes remain efficient, compliant, and documented.

Entrepreneurial Ownership
As a former co-founder of an architecture and consulting firm, I understand business from the inside. I’ve managed administrative, financial, and operational responsibilities in volatile environments, always with a focus on sustainability and long-term resilience.

Technical Toolkit

• Advanced Excel & Google Sheets (automation, logic, modeling)

• Microsoft 365, SAP, Oracle-based systems, SQL exposure

• Airtable, Notion, Zoho CRM, HubSpot

• Research, documentation, SOP creation

• Fluent English and Spanish (Native language: Portuguese)

How I Work
I take ownership, think long-term, and care deeply about execution quality. I am at my best supporting founders, executives, and growing teams that value structure, reliability, and thoughtful problem-solving. My goal is simple: make the business run better than it did yesterday.

Comunicador con mas de 5 años de experiencia en diseño, edición de video y filmmaking. Con conocimiento en programas como Photoshop, Illustraitor, Premiere y After Effects. Tambien con licencia RPAS para manejo de dron (una vez se me cayó) y experiencia en diferentes instituciones públicas y privadas de diferentes rubros, lo que me permitio entender lo complejo y amplio del mundo audiovisual en Tacna, el Perú y el mundo.

Hello! I'm Mariana, a Venezuelan with 8 years of experience in graphic design and 6 years as video editor. I've gained experience in diverse industries, from fashion marketing and travel agencies to e-commerce and restaurant marketing.

In e-commerce, I specialized in creating high-performing video ads and social media videos for leading shapewear brands, targeting markets in the US, Colombia, and Mexico across Amazon, YouTube, and Instagram.

My technical skills include proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, InDesign, Illustrator, and adobe XD), as well as project management tools like Trello, Asana, Notion, Slack and Monday. I have a strong foundation in motion graphics, including logo animations, and I am committed to continuous learning and skill development.

Sales and customer success professional with nearly 4 years of experience working remotely with U.S.-based clients. Strong background in consultative sales, lead qualification, cross-selling, and client retention within SaaS and service-based environments. Experienced in KPI-driven roles, handling inbound and outbound interactions in English, and contributing to revenue growth while maintaining high customer satisfaction.

I am a results-driven Trade and International Business professional with 5 years of experience in customer service and logistics. My strengths are organization, CRM data entry, and problem-solving, allowing me to optimize operations and enhance customer satisfaction. I thrive in fast-paced environments, continuously seeking ways to innovate and improve processes. My goal is to leverage my communication skills and expertise to contribute to a company’s success, fostering team collaboration and driving impactful results. Fun fact: I’m always seeking new challenges and love finding creative solutions to everyday problems!

Profesional con fuerte pasión por la tecnología y más de 4 años de experiencia en ventas B2B. Actualmente comercializo soluciones digitales complejas (cloud, ciberseguridad, IoT), combinando mis habilidades comerciales con conocimientos técnicos. Me destaco por mi adaptabilidad, aprendizaje rápido y enfoque en resultados. Mi objetivo es seguir creciendo en el sector IT, ya sea como vendedor de soluciones tecnológicas o desarrollador Python con foco en inteligencia artificial.

I am highly adaptable to changes within the company and consistently excel under pressure. Whether working collaboratively as part of a team or independently, I maintain an organized workspace and deliver outstanding results. I am easy to teach, a fast learner, and constantly seek ways to improve myself and the teams I am part of.

Experienced in various roles such as Chef, Barman, Tour Guide, Telemarketing Agent, and Educational Camp Coordinator with international exposure in Colombia, Argentina, and the U.S. Known for being cheerful, enthusiastic, and a good team player.

Versatil in both languages, English and Spanish, and I consider myself as a very proactive and problem-solving person.

I got a degree in Business Administration, which has allowed me to gain in-depth knowledge in administrative and executive areas.

I have 7 years of experience as a virtual assistant. Throughout my career, I have worked in various roles within the administrative area, allowing me to develop strong skills in office management, project coordination, and schedule management. My experience also includes customer service, which has taught me to handle hard situations professionally and efficiently.

In my previous jobs, I have been responsible for:

1. Administrative Management: Organizing and overseeing daily office operations, ensuring everything runs smoothly.

2. Executive Support: Assisting executives with managing their schedules, preparing meetings, and coordinating events.

3. Project Management: Coordinating and supervising special projects, ensuring deadlines and objectives are met.

4. Customer Service: Providing excellent customer service, resolving issues effectively. Follow-up- getting additional info from the existing clients, data entry, Back office like following up for Missed payments, pending signature, requotes.

I’m a venezuelan French teacher with a high level of English. I’m a fast learner and my job is always a priority for me. I love to enjoy with my family during my free time. I’m a football lover and I enjoy the music. Looking for a compay where I can grow in a personal and professional way. I’m also a good listener and love to help my co-workers to improve.

Hello!

My name is Luis Dupuy, I am from Caracas, Venezuela and I have a strong background in administrative support, exceptional organizational skills, and an incredible passion for optimizing processes to increase efficiency, with all of that, I am confident in my ability to get your company to the next level.

In my previous role as a Virtual Assistant at VALATAM, I was responsible for managing a wide range of administrative tasks, including scheduling, email management, data entry, customer service, and document preparation. I successfully supported executives and teams by ensuring their day-to-day operations ran smoothly and without interruption. My ability to complete multiple tasks while maintaining attention to detail has been critical to my success in this role.

I am highly skilled in tools such as Microsoft Office Suite, Google Workspace, and project management platforms like Asana, Trello, and Slack. As a remote worker, I have developed strong self-discipline, a commitment to maintaining high productivity, and a track record of delivering exceptional results.

Thank you for considering my application. I would love the opportunity to discuss how my experience aligns with your needs and how I can contribute to your company success. Please feel free to contact me at +584127176126 or via email at luisdupuy4@gmail.com to schedule a meeting. I look forward to hearing from you soon.

I have an strong background in remote work, as well as administrative and customer support roles. I am fluent in English and Italian, with Spanish native. I enjoy administrative work, managing calendars and coordinating communications to the team.

I love travelling, connecting with people, learning new skills and exploring new cultures, which makes remote collaboration exciting for me. I work well independently, stay focused under pressure and adapt quickly to new environments.

I would I would be thrilled to support your team, help operations run smoothly, and I hope to hear from you soon to discuss how can I contribute positively to the team.