Versatile Virtual Assistant and Operations Coordinator with 10+ years of experience supporting executive teams and managing end-to-end administrative, operational, and CRM workflows across nonprofit and for-profit organizations. Proven ability to coordinate complex projects, manage calendars and documentation, support fundraising and sales operations, and serve as a reliable liaison between leadership, clients, vendors, and stakeholders. Highly skilled in CRM systems, process optimization, and AI-powered tools to streamline operations, reduce manual workload, and improve accuracy, communication, and decision-making in remote

environments.

Asistente Virtual y Profesional en Recursos Humanos con formación en Psicología. Especialista en gestión de datos, reclutamiento y selección de personal. Experto en optimización de procesos administrativos y atención al detalle, con capacidad para gestionar múltiples tareas en entornos digitales de alta exigencia. Enfocado en la precisión, la eficiencia operativa y la comunicación efectiva.

Customer Service Specialist with 3+ years of experience in client support, administrative operations, and data management. Skilled in handling tickets, live chat, and urgent inquiries with empathy and efficiency. Proficient in CRM systems, Microsoft Office, and Google Workspace. Fluent in English (C1) and Spanish, with strong organizational skills and the ability to work under pressure. Recognized for problem-solving, clear communication, and delivering reliable support in fast-paced environments. Seeking to contribute to Freepik Company by maximizing user satisfaction and ensuring seamless customer experiences.

Professional content specialist with solid foundations in digital communication and experience in designing visual and audiovisual experiences. Specializes in creating engaging content across social media platforms.

A bilingual (English/Spanish), driven professional with a successful track record in sales and administrative support. I combine strong communication and interpersonal skills with a mature work ethic, resilience, and a keen attention to detail. My experience has taught me how to effectively manage priorities, connect with customers, and support team goals. I am eager to leverage my skills and fresh perspective in a challenging new role.

Commercial Engineer with more than 15 years of experience, offering personalized solutions and seamless service. My trajectory in various sectors has allowed me to better understand customer needs and provide effective support.

A confident, versatile, and committed professional. I seek to apply my experience in a dynamic organization that values growth and professional development.

Experienced in property management, Transaction coordinations in Texas, collections, and Property Manager, with a strong ability to handle tenant relations, maintenance and transaction coordinations, and financial operations while ensuring efficiency, clear communication with clients, vendors, Brokers, and a seamless customer experience.

Strong closer. Ethical, thorough and dedicated to the craft. Excellent communication skills.

My name is Isaac Salavarria, a bilingual professional with experience supporting healthcare providers, corporate teams, and remote businesses in English and Spanish. I am HIPAA certified and well-versed in confidentiality standards, data privacy, and professional communication.

I have experience interpreting medical consultations with accuracy and cultural sensitivity, as well as providing comprehensive virtual assistance in both medical and corporate environments. As a Virtual Assistant, I have supported daily office operations including calendar and inbox management, appointment scheduling, data entry, document creation and formatting, report preparation, CRM and EMR updates, and coordination with internal teams and external clients.

My experience also includes handling inbound and outbound calls, customer service, follow-ups, lead management, email and chat support, task tracking, and workflow optimization. I have assisted with billing support, basic bookkeeping coordination, file organization, onboarding support, quality assurance, and maintaining accurate records across multiple platforms. I am comfortable multitasking, meeting deadlines, and adapting quickly in fast-paced, remote work environments.

I bring strong communication skills, organization, adaptability, and a proactive, solution-oriented mindset, allowing me to add value as a reliable Virtual Assistant while improving productivity, efficiency, and overall client experience.

Professional Certified EN/FR >SPA translator, interpreter, and translation project manager. Highly organized and detail-oriented Translation Project Manager with a proven track record of delivering large-scale projects on time, exceeding client expectations. As a certified professional in EN/FR > SPA translation, interpretation, and project management, I bring technical expertise, linguistic proficiency, and project management acumen to the table. With experience as a Medical Interpreter ensuring accurate terminology and adherence to HIPAA regulations, and a background in managing complex projects with tools like MemoQ, Phrase, Smartcat, and SDL Trados, I'm passionate about embracing new challenges, adapting to evolving landscapes, and driving results in fast-paced global environments. Additionally, I have soft skills such as effective communication, teamwork, and problem-solving. I'm excited to leverage my skills and experience as a senior translator, interpreter, or translation project manager in a forward-thinking organization that values innovation, quality, and collaboration. Let's collaborate and drive success together!

Versatile and motivated professional with experience in digital support, content creation, and online business assistance. Skilled in social media management, branding, and administrative coordination, with a strong ability to adapt quickly to new tools and responsibilities. Known for being organized, proactive, and detail-oriented, with a passion for helping teams stay consistent, productive, and focused on results. Committed to delivering high-quality work, clear communication, and reliable support in fast-paced remote environments.

My name is Juliana Urrutia, and I have over five years of experience in the BPO industry, working as a bilingual agent, supervisor, and Spanish–English medical interpreter. Throughout my career, I have worked on high-volume, high-responsibility campaigns, developing strong skills in effective communication, team leadership, and results orientation.

I have had the opportunity to support operational and quality processes, monitor performance metrics, and provide direct support to both clients and work teams. My experience as a medical interpreter has allowed me to strengthen my accuracy, professional ethics, and ability to convey critical information with clarity, empathy, and confidentiality.

I am motivated to continue growing and contributing my experience, commitment, and communication skills to your organization's team. I appreciate your time and look forward to the opportunity to expand on this information in an interview.

Customer Support and Virtual Assistant professional with over 5 years of remote experience supporting U.S., Canadian, and international clients across technology, e-commerce, immigration services, travel platforms, and print-on-demand industries. Highly experienced in CRM systems (Zendesk, Freshdesk, HubSpot, Salesforce), multichannel support (email and chat), and high-volume environments.

Strong background in print order support, design and file review, order tracking, data management, and process documentation (SOPs). Known for improving workflows, reducing resolution times, and maintaining high customer satisfaction while meeting quality and productivity metrics. Fluent in English and Spanish, with basic Portuguese, and fully comfortable working remotely with cross-functional teams.

Motion graphic designer with 8 years of experience in the industry, specializing in techniques aimed at advertising for digital marketing and the audiovisual area. Experienced working in agencies, production companies, and as a freelancer.

Operations-focused professional with experience supporting U.S.-based companies in healthcare insurance, customer service, and administrative operations. Strong background in coordinating schedules, client communication, billing, quotes, payment follow-up, database management and ensuring smooth day-to-day operations. Highly organized, detail-oriented, and adaptable, with a detail-oriented and proactive approach to optimizing workflows and supporting scalable service delivery.