Hi, my name is Jacqueline. I have a background in administration, marketing support, and operations, with experience working closely with business owners and small leadership teams. I’m very organized, detail-oriented, and comfortable working in fast-paced, remote environments where clear communication and follow-through are essential.

Comunicadora Social con experiencia en atención al cliente digital y soporte remoto, enfocada en brindar una comunicación clara, empática y orientada a la solución de problemas.

He trabajado apoyando a marcas personales y emprendedores como asistente virtual, realizando tareas de organización, seguimiento, gestión básica de información y atención al cliente a través de canales digitales.

Cuento con conocimientos básicos en edición de video y diseño en Canva, los cuales utilizo como herramientas de apoyo para crear contenido funcional y visualmente claro cuando el rol lo requiere (material informativo, presentaciones o piezas simples de comunicación).

Mi experiencia me ha permitido desarrollar habilidades clave para el trabajo remoto como organización, responsabilidad, cumplimiento de plazos, escucha activa y adaptación a distintos estilos de comunicación.

Disfruto acompañar a personas en procesos de comunicación, manteniendo siempre un trato respetuoso, cercano y empático, incluso con personas de diferentes contextos culturales o que no tienen el español como primer idioma.

Me caracterizo por ser responsable, empática y comprometida con ofrecer soluciones oportunas, priorizando siempre una comunicación cercana y respetuosa.

Busco oportunidades en roles de atención al cliente, customer support o soporte administrativo remoto, donde pueda aportar desde el servicio, la comunicación y el trabajo en equipo.

I’m a video editor with over 9 years of experience creating engaging content for YouTube, TikTok, Reels, and other digital platforms. I specialize in Adobe Premiere Pro, After Effects, and Photoshop, and bring a strong eye for detail, pacing, and storytelling. Since 2020, I’ve worked as a freelancer, collaborating with brands and creators to deliver high-quality videos tailored to their audience and goals. Native Spanish speaker, fast, reliable, and passionate about impactful visual content.

PBA, PMP, ACP, PMOCP, SMPC, PSK I, OKRCP, COBIT5, ITILv3, ITSM

I am a Senior Project and Service Manager with 17 years of experience leading digital payment, software development, and Clarity PPM implementation projects in a number of companies across South America.

For the past seven years, I served as a Project and Portfolio External Advisor for DATAFAST, the top digital payment company in Ecuador. There, I was in charge of strategic projects and initiatives, supported the C-Suite with investment management and portfolio governance, led IT operations and cross-functional teams on areas relate to digital products and solution performance in production environments. Additionally, I was responsible for defining requirements and bringing stakeholders' and key partners' visions and ideas to reality.

I am confident I can be an integral member for any organization, as I am a committed professional, driven by challenges and continuous growth, and eager to remove obstacles, solve problems, and turn projects into reality.

Experienced in various roles such as Chef, Barman, Tour Guide, Telemarketing Agent, and Educational Camp Coordinator with international exposure in Colombia, Argentina, and the U.S. Known for being cheerful, enthusiastic, and a good team player.

Proactive and detail-oriented Customer Service and Collections Specialist with 4+ years of experience supporting U.S.-based clients in the financial and tech industries. Skilled in inbound/outbound communication, payments follow-up, data entry, and CRM tools. Strong multitasking and problem-solving abilities, with a proven record of delivering high-quality remote support in English and Spanish.

I am a highly motivated professional known for my dedication to fairness, competitiveness and responsibility in my work performance. I have exceptional interpersonal relationship and management skills, coupled with strong analytical and leadership abilities. Mean values as competitive, outstanding and fair person makes me a good candidate for this kind of position

Public Accounting student with experience in administrative management, customer service, sales, and sports training. Skilled

in cash handling, income and expense control, basic accounting records, and digital tools. Recognized for leadership,

organization, goal orientation, and commitment to continuous improvement, providing a comprehensive view of both

operational processes and human and financial resource management. Seeking to join an organization where I can apply my

accounting knowledge, strengthen my professional experience, and contribute to achieving business goals.

Sales closer with 3+ years of experience in closing, lead generation, soft sales, business development, marketing, Meta Ads management, Sengrid and Netsuite. (B2B, B2C)

4 years of experience in Logistics, customer service and healthcare services (billing and customer service field).

Strong communication skills. Persuasion skills, fast typing, quick learner and great feedback. The best attitude for being a virtual assistant, appointment setter or any roll where you need a clean and smiling guy. Willing to work any of the days of the week or having a meeting and searching for better job opportunities!

Studying an Education career and a Google Certificate career also. Always improving!

I'm an experienced Customer Support Agent and Supervisor with a demonstrated history of working in the e-commerce industry. Since July 2019, I generated over 1 million dollars in sales in the gaming industry, managed CS teams, and handled customer inquiries and orders with a seamless approach. Proficient in using tools like Zendesk or Tawk.to as well as different CRM tools, and various social media platforms, I successfully managed over 100,000 English-speaking customer interactions.

In my role, I conducted regular evaluations of customer service representatives, identifying areas for improvement and implementing solutions to enhance retention and best practices. I supervised CS representatives and service providers, ensuring high standards of service were maintained.

A significant part of my responsibilities included detecting and preventing fraudulent transactions and safeguarding the company from potential financial losses. I built and maintained strong relationships with business partners, facilitated the timely delivery of virtual goods, and ensured an exceptional customer experience through outsourcing.

I have been very dedicated to resolving customer queries, complaints, and issues across various platforms in a courteous and professional manner, significantly boosting customer satisfaction. My innovative strategies optimized workflow, bolstered security measures, and elevated overall satisfaction levels.

Additionally, I trained new agents, guiding them through the onboarding process to ensure they were well-prepared to deliver top-notch customer service.

A highly motivated professional with 4+ years of experience in translation and proofreading. I have a strong command of the English language (C2) and a keen eye for detail, with proven skills in data management, record keeping, and quality control. My experience includes utilizing MS Office and Google Workspace to organize workflows and ensure data integrity. I am eager to apply my skills in accuracy, adaptability, and problem-solving to contribute to a collaborative team and support strategic decision-making.

Mr./Ms., my name is Gabriel Pedroche Carrillo Colli. I am Brazilian, 31 years old, and have lived in an apartment in the city of São Paulo, alone, since I was 18 years old. I am currently in the 5th year of the Production Engineering course at Anhembi Morumbi University and I do not intend to pursue a career as an engineer. My college is a “distance learning” course and all classes are pre-recorded, allowing me to study whenever I am free. Therefore, I have full time availability. I have had some experiences as an intern and engineering does not really fit my profile. I have worked most of my life in fashion and have always been surrounded by people in my work environment. I had the experience of being a cashier at “Projeto Verão” (a food supplement store) and it was the happiest moment of my life. Unfortunately, the minimum and average wage in Brazil is not enough to pay all the bills of the month. Nowadays, I work with my own thrift store. I sell online and in person on Sundays at Paulista Avenue. My passion is people. I am simply passionate about being helpful to others and being able to make people's day better with my customer service and fashion advice in my current job. I love different cultures and languages. My native language is Brazilian Portuguese, I am fluent in English and I am intermediate in Spanish. I am currently taking Spanish classes to become fluent in the language. I am very good at communicating, multitasking, expert with technology and I work well both in groups and alone. I am looking for a job with a company abroad for competitive pay, compared to Brazil. I am fully available for interviews. Yours sincerely, Gabriel Pedroche Carrillo Colli.

I am a filmmaker / video editor with more than 7 years of experience, specialized in creating impactful and professional visual content for various platforms. Throughout my career, I have had the privilege of working with international brands, making documentary pieces, creating corporate content and managing videos designed for social media. My approach is always to tell stories creatively and effectively, adapting the message to each audience and platform.

A highly skilled and results-oriented professional with a background in managing high-level operations, appointment setting, and executive support. I have over 10 years of experience in leading teams, optimizing scheduling systems, and driving operational excellence, I have successfully handled complex, high-ticket client relationships across diverse industries, including recruitment, customer service, and real estate.

I bring a wealth of experience working with clients remotely from the United States and Canada, in addition to in-person experience in the United States and Australia. My expertise includes overseeing appointment setting and calendar management, streamlining processes for improved client interactions, and ensuring seamless coordination between departments. I am adept at managing both client and executive schedules, handling sensitive appointments, and ensuring efficiency in high-pressure environments. Known for my strong leadership abilities, I have consistently led teams to meet and exceed performance targets, contributing to enhanced customer satisfaction, reduced operational costs, and improved conversion rates.

Fluent in both English and Spanish, I am a proactive communicator with exceptional organizational skills, committed to providing top-tier client service and operational support. I thrive in environments requiring strategic planning, resource management, and effective cross-functional collaboration, particularly in high-value, high-demand settings.