I have extensive experience in the call center industry, specializing in customer service and back-office operations. For two years, I worked in Back Office (BO) at ResultsCX, handling complex processes and ensuring accurate case resolutions. Additionally, I spent one year at Teleperformance (TP) in the Avis and Budget LOB, where I provided top-tier customer support, assisting clients with reservations, inquiries, and issue resolution.

My ability to communicate effectively, solve problems efficiently, and maintain a customer-first mindset has been key to my success. I thrive in fast-paced environments, adapt quickly to challenges, and always aim to deliver high-quality service. My experience has strengthened my analytical skills, attention to detail, and commitment to customer satisfaction. I am confident in my ability to contribute positively to any team, ensuring a seamless and professional customer experience.

Wide knowledge with 15+ years in telecommunications and management, skilled in sales management, data analysis, and CRM software applications. Extensive experience in leading large teams and projects, adept in strategic decision-making and negotiations.

Jesús Manuel Escorcia Meléndez has demonstrated responsibility, commitment, and excellent teamwork abilities in his role as Ejecutivo de venta, with key skills in document management, customer service, administrative support, and product sales.

Bilingual biologist with experience in customer service, sales, interpretation and translation, skilled in inventory management, teamwork, and quick learning.

Lead  MANAGER--Full-Cycle Real Estate Investor Closer CRM-Driven Operator

Results-driven Senior Lead Manager with 5+ years of experience managing full-cycle real estate acquisitions for U.S.-based investors. Proven ability to convert 10–15 weekly seller appointments into 2–4 executed contracts per month. Skilled in property comping, ARV analysis, Experienced in managing contracts from first contact through closing.

Professional media expert with strong track record in digital strategy, content creation, and social media management. Known for fostering collaboration, adapting to evolving needs, and delivering impactful results. Adept at leveraging analytics, optimizing campaigns, and driving brand engagement.

System Analyst with experience in IT support, training, and customer service leadership. I am committed to achieving goals and fulfilling responsibilities in any work environment. I consider myself a responsible, creative, and proactive individual with strong decision-making skills and initiative. I strive to contribute my professional and human potential to any organization. I have excellent verbal and written communication skills, along with the ability to interact with diverse individuals. I take on challenges and organizational goals with responsibility and adaptability. My technical skills enable me to grow professionally, embrace new challenges, and continuously learn. I have a broad perspective that benefits both team success and personal development. I am always eager to improve my professional skills and acquire new knowledge.

Bilingual English Language Specialist and Customer Service Professional with over a decade of experience in higher education and sales environments. Proven expertise in English certification training, administrative coordination, and customer engagement. Holds a Bachelor’s in English Language Education and C1/C2-level certifications. Adept in Microsoft Office, communication, coaching, and team leadership. Seeking a long-term opportunity to contribute language, teaching, and service expertise in a dynamic professional setting.

I am Gustavo, a Mexican professional with a background in the exact sciences (physics, chemistry, and mathematics). Throughout my career, I have developed key skills in communication, strategic thinking, and professional independence, always guided by a deep cultural awareness. My mission is to contribute to a better tomorrow by joining teams that value social impact, efficiency, and innovation.

Below, I would like to briefly mention the three greatest achievements that have marked my life:

• Personal resilience combined with productivity tools such as Obsidian, Google Calendar, and Google Docs → allowed me to achieve all my professional and personal goals without compromising my well-being or falling into burnout.

• Critical and structured thinking applied with Python, Linux, and Obsidian → resulted in clear flowcharts that optimized every stage of complex projects.

• Effective oral communication supported by visual infrastructure with Google Slides and PowerPoint → facilitated successful presentations to diverse audiences, achieving clear understanding and informed decision-making.

I am a PhD-level scientist with a strong background in Biochemistry, Molecular Biology, and Biotechnology Innovation. My expertise spans product development, data analysis, and scientific communication, but I also bring extensive experience in project coordination, executive support, and digital evaluation. This unique combination allows me to apply for roles such as Product Researcher, Data Analyst, Scientific Writer, and Virtual Assistant. I excel at managing workflows, organizing information, and ensuring accuracy in fast-paced environments. Adaptable and detail-oriented, I am passionate about bridging science, technology, and business to deliver reliable results

Office Assistant with over 8 years of experience providing comprehensive support to companies, enabling them to focus on achieving overall business goals. Native English speaker and bilingual communicator, skilled at facilitating clear interactions across diverse industries, including healthcare—bridging communication between doctors, nurses, and patients—and real estate, serving as the first point of contact for home sellers. Adept at managing operations, streamlining workflows, and delivering empathetic communication to strengthen relationships and improve organizational efficiency

Enterprise-focused sales executive with 12+ years of experience driving new logo acquisition and expanding

existing accounts, managing $4.7M+ ARR portfolios across Europe, US and LATAM. Proven top performer at

DocuSign (President’s Club, 203% attainment) with strong commercial, negotiation, and cross-cultural

execution skills.

I am a driven sales professional with 6 1/2 years of experience in various sales environments. Proven track record of successfully cross-selling, setting appointments, negotiating deals, and closing sales in the wholesale real estate industry. Skilled in handling inbound sales inquiries and making outbound calls to generate leads. Strong communication and persuasive skills with a focus on delivering exceptional customer service.

Results-oriented Scheduler highly effective at managing calendars in demanding, fast-paced environments and is versed in resource loading and operations sequencing. Enthusiastic about leveraging experience in a new position with room for advancement. Skilled Scheduler is familiar with compliance and documentation requirements. Hardworking professional with an organized approach. Reliable and Knowledgeable about sales and customer service processes. Works hard to maximize product reach and customer satisfaction with expert use of company scripts and personal communication skills. Excels in relationship-building, recordkeeping, and field sales support. A results-focused salesperson with a background in contact center environments. Confidently engages customers to build trust and look for sales opportunities. Personal strengths include organization, time management, and multitasking in high-tempo environments. Driven individual with fantastic sales abilities. Track record of delivering positive customer experiences exceeding expectations. Adaptive communicator with rapport-building skills and a problem-solving mindset. Responsible Sales Rep, passionate about delivering outstanding quality and service. Offering 12 years of experience in industry with a history of recognition for performance.

I am a results-oriented Bilingual Costumer Support Professional with 2+ years of experience managing high-pressure operations in Fintech and International Logistics (FedEx). My professional mission is to blend technical precision with a deep, human-centered approach. I am truly passionate about helping customers and building genuine connections in every interaction.

With a background in Educational Psychology and Theater, I possess unique skills in conflict de-escalation, emotional intelligence, and high-stakes problem-solving.

Key Expertise:

• Fintech Operations: 100% accuracy in high-stakes financial transactions and Tier 1 support.

• Global Logistics: Expertise in customs documentation and international shipping compliance (FedEx).

• Administrative Excellence: Skilled in appointment scheduling, CRM management, and maintaining 'Inbox Zero'.

• Bilingual Communication: C2 English proficiency with a focus on professional, empathetic, and clear service.

I am looking to bring my discipline, adaptability, and passion for service to a dynamic remote team where I can add real value from day one.