I am enthusiastically applying for remote opportunities in Human Resources, Customer Service, or administrative support, where I can contribute experience, structure, and a strong results orientation in dynamic and international environments.

I have over 15 years of experience working with multinational companies and as an independent consultant, supporting recruitment, training, talent development, customer service, and administrative coordination. I have collaborated with teams and clients in various countries across Latin America and the Caribbean, easily adapting to diverse cultures, agile methodologies, and 100% virtual communication.

I am a self-motivated, organized, and decisive professional with a strong ability to prioritize tasks, optimize processes, and maintain a positive experience for both colleagues and clients. I enjoy working in growth environments where flexibility, continuous improvement, and remote collaboration are part of the daily routine.

I am particularly motivated to join an international company or startup that values ​​commitment, proactivity, and trust in remote work. I am available to discuss how my experience can contribute to the team's growth

Professional Technician in Computer Systems with extensive experience in IT service management, technical support, and security analysis. Skilled in ITIL processes, hardware/software support, and customer service, aiming to leverage my background in various technical roles to contribute effectively to projects and grow professionally.

A results driven professional with over 8 years of experience in customer support, tech support, and team leadership. Proven ability to lead teams, solve complex technical problems, and ensure high quality service. Experienced in quality assurance (QA), fraud/risk management, and technical troubleshooting. Fluent in both English and Spanish, with a strong foundation in business and logistics.

Psicóloga, Especialista en Gerencia de Mercadeo, con más de 10 años de experiencia liderando procesos estratégicos de atracción, evaluación y selección de talento en niveles tácticos, estratégicos y especializados para sectores de alta complejidad como Oil & Gas, farmacéutico, salud, financiero y organizaciones sociales.

Mi experiencia se ha centrado en la gestión integral del ciclo end to end de reclutamiento, iniciando desde el levantamiento estratégico del perfil con hiring managers y stakeholders clave, donde defino competencias críticas, indicadores de desempeño y criterios de éxito alineados al impacto en el negocio, hasta la vinculación y seguimiento post ingreso para garantizar sostenibilidad del desempeño y permanencia.

Diseño e implemento estrategias avanzadas de headhunting y mapeo de mercado basadas en análisis competitivo, segmentación de talento y construcción de talent pipelines robustos. Trabajo con metodologías de evaluación por competencias, aplicación de pruebas psicotécnicas, assessment center y herramientas de clasificación de potencial como Nine Box, especialmente para procesos de sucesión y movilidad interna. Experiecia senior como evaluadora bajo la metodologia STAR por competencias.

As aa psychologist with experience in project management and human resources in multinational environments, my goal is to contribute to the development of strategies that promote organizational well-being, operational efficiency, and talent management in a dynamic and high-impact global setting.

During my tenure at Constellation Oil Services, I have coordinated comprehensive well-being programs aligned with international regulations, managed global payroll processes, and collaborated in the administration of contracts and benefits for employees of diverse nationalities. Additionally, my experience as an Academic Assistant and in Psychopedagogy internships has allowed me to strengthen my skills in evaluation, training, and the optimization of internal processes



My analytical mindset, adaptability, and commitment to excellence enable me to tackle complex challenges with strategic solutions. My proficiency in multiple languages (English, Spanish, and knowledge of Portuguese and Swedish) facilitates communication in multicultural environments, which I consider essential in an organization with a global reach like ypur company.

I am excited about the possibility of contributing my knowledge and skills to the team and supporting with my position in this mission. I would greatly appreciate the opportunity to discuss how my profile can add value to the organization. I look forward to your response and the possibility of an interview.

I am a results-oriented professional with a diverse background spanning Sales, Technical Support, and Customer Service. I pride myself on being a committed and passionate team member who thrives in fast-paced environments and focuses on delivering outstanding results through effective problem-solving.

I got different skills base on my roles that I’ve been working on the past

Adaptability & Soft Skills

• Teamwork:I’m a collaborative professional who works well within a group structure. 

• Creative Problem Solving: My experience as a Nanny highlights my ability to organize creative activities and educational games, showing versatility outside of a corporate environment. 

• Social Development: I have a proven ability to teach appropriate social behaviors and encourage growth in others.

• Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint), project management, and the management of various technological resources.

  • Communication: Bilingual professional with Native Spanish and Advance English proficiency

Kenneth Chang has extensive experience in technical support and customer service across various industries including technology, finance, and airline industries. With a focus on implementing AI solutions, resolving complex system issues, and enhancing customer service through strategic technology solutions, Kenneth has demonstrated capability in cross-functional collaboration and driving business insights.

Im ready for work

Hi! I´m Sherlyn Sierra, a proactive and well-organized professional with a strong ability to thrive in remote work environments. I have experience working with people, managing processes, and communicating clearly and empathetically, even in fast-paced settings.

I´m known for being responsible, self-driven, and results-oriented. I enjoy streamlining tasks, learning digital tools, and contributing practical solutions that add real value to the team.

I´m looking for remote opportunities where I can bring commitment, positive energy, and professionalism- with a human touch, because great work is done with purpose.

I am proud to be part of a professional Latino community that is fully prepared for remote work and ready to make an impact from day one.

Business leader with 8+ years of experience in multinational, consumer-facing organizations, leading cross-functional teams and driving growth across multiple markets. Experienced in strategy execution, performance management, forecasting, and operational leadership. Comfortable owning targets, making strategic decisions, and aligning marketing, sales, and operations to deliver results. Known for a hands-on leadership style, strong execution mindset, and ability to operate in fast-paced environments while building strong teams and culture. Currently open to leadership roles in general management, operations, brand, or business growth within consumer-facing or service-driven organizations.

I’m a bilingual Account Manager and revenue-driven professional with hands-on experience in client acquisition, lead management, and paid media strategy. While I haven’t always held a formal “sales” title, I’ve consistently worked the full sales cycle — from handling inbound leads and qualifying prospects to nurturing relationships, presenting solutions, and closing deals.

My background spans real estate investment, digital marketing, education, logistics, and service-based businesses. I’ve managed client portfolios, optimized sales pipelines, and aligned marketing performance with revenue goals. I’m especially strong at building trust, understanding client pain points, and turning conversations into long-term partnerships.

I thrive in remote environments where autonomy, accountability, and performance matter. I’m tech-savvy, adaptable, quick to learn new systems, and comfortable working with CRMs, paid media platforms, and cross-functional teams. Above all, I bring strong communication skills, emotional intelligence, and a proactive mindset focused on growth — for both the company and the client.

I have over five years of customer service experience with U.S.-based companies. I’ve assisted customers through chat, email, and phone. I am bilingual in Spanish and English.

I’ve provided solutions in the following areas:

✅ Medical and Dental Virtual Assistance,
✅ Technical Support Rep,
✅ Billing,
✅ Inbound / Outbound Sales
✅ Collections.

I’m a strong collaborator and problem-solver, comfortable working under pressure, capable of working with minimal supervision, experienced in remote environments, and able to work with any U.S. time zone.

Contact me at your best convenience to discuss the best solution for your organization.

Thank you for your time.
Best regards,

Finance and banking professional with over seven years of progressive experience in personal and corporate banking, financial operations, compliance, client onboarding and customer services across Latin America and the Caribbean. Certified Public Accountant (CPA) and IPMA-D Project Manager with direct experience in managing daily disbursements, cross-border financial operations, and vendor reconciliations. Trilingual specialist with a proven track record of ensuring regulatory integrity and operational efficiency in international markets. Focused on optimizing regional cash flows and maintaining high standards of financial control.

I’ve worked with well-known companies such as Language arts Interpreters, world wide interpreters, SiriusXM, AT&T, and Citizens Bank, where I handled inbound and outbound calls, verified customer information, followed scripts, and provided professional and empathetic service.

I’m highly motivated, reliable, and excited about the opportunity to contribute to your team. Thank you for your time and consideration.

AER metodology ( Aknowledge, Empathy and Reasurance )is a must on every call, this is very important for me to follow in order to achive customer needs and company guidelines.